Hire Airpa Development freelancers in India

• Understood consumer need's and behaviour through extensive research, customer feedback analysis to implement DIY flows, improved Customer Service (Ticket Creation), decreased FTE count • Gathered business requirements, made BRD's , designed Use cases, User stories, Flow diagrams • Designed Customer facing Websites/ Applications/ Web Portals / Chatbots / WhatsApp Chatbots • Defining Product Roadmap and drive the Product Development in an analytical and structured way across platforms (web, mobile) • Collaborated with UI Team to produce wireframes, designs, HTML's for development Teams • Perform UAT Testing for enhancements, features, products to produce final product (Go-Live) • Implemented Call Centre Automation for Customer Service and Leads - Auto Dialler, daily MIS's, monitoring KPI's • Helped in generating high quality leads for (Home Loans) through Automation/Data Analytics • Go-To-Market Strategy - Formulated Customer Service and Leads strategy for over 500K happy IIFL customers • Experience with Analytical tools like Google Analytics, Clever Tap, Power BI, • Analyse existing business process and do process reengineering and develop To Be processes Understand and present functionalities present and not present in applications (GAP and scope of enhancement) • Implemented Digital Strategy and Transformation across Unilever Global • Transitioned more than 10 processes/projects from Unilever Poland to Capgemini • Did process mapping ,analysis of improvement areas across Supply Chan Finance • Used UI Path to implement RPA across Supply chain Finance processes • Offered strategic consulting on problem-solving, gap analysis, risk analysis, and cost-benefit analysis • Liaising with stakeholders for gathering requirement, scoping and documenting business requirements; supporting the high priority accounts clients • Administered pre-sales activities across European region of Unilever and creating presentations, pitching to client to get more and more processes from Unilever • Monitored process re-engineering to reduce costs and improve efficiency

• Professional with 3 years 2 months experience in RPA developer and 5 years experience as a VBA software developer, data analyst, providing support in the areas of project coordination, data analysis, MIS, Reconciliation and metrics reporting. • Technically skilled Developing AA, VBA and Excel Data Analyst to provide data cleaning support and validation of data for use in presentations, metrics, and reporting of information. • Experienced in hand on RPA(Robotic process Automation). • Ability to give technical solutions and complete coding elements • Established ability to meet milestone dates and predictable durations • Strong end-user computing skills (Excel, SharePoint, Power Point, Word). • Holds excellent interpersonal, communication & organizational skills with abilities in team management & customer relationship management. SKILLS :● Automation Anywhere (Robotic Process Automation) ● Macro programming ,VBA • SQL

Have all the Data Science skills Machine learning python nlp web scrapping