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Prasanthi Medarametla
Incident Manager Prasanthi Medarametla, Websites, IT & Software
Name : M.Prasanthi Objective : To procure proficiency in Domain knowledge and Real World Experience, indispensable for Software Professional to accomplish a phenomenal, challenging position and to lead a pivotal role in facing the challenges posed by the industry. Professional Experience: 2.5 years of experience in Oracle India Pvt Ltd as Linux Admin Experience Summary:  Over 2+years of progressive IT experience.  Competent in creating and managing partitions, file systems and LVM’s .  24/7 on-call availability and mobility.  Keep abreast of current technology.  Strong inter-personal skills and technical acumen.  Installation of Operating systems.  Experience in administering Linux. Experience in Installation, Configuration, Backup, Maintenance, Support of Linux.  Taking the Full Responsibility & Owner ship of all the server issues.  Effective team player with an aptitude to learn and ability to prioritize, organize and accomplish multiple tasks independently.  Experience in Creation and managing user accounts, security, rights, disk space and process monitoring in Red hatLinux.  Providing day-to-day user administration like adding or deleting users, password aging.  Configuring and administering NFS and AUTOFS .  Installation of Red hat Enterprise Linux 5/6/7 .  User Account management – Users and Group creation and Customization.  Competent in creating and managing partitions, filesystems as per the requirement.  Automation of jobs using AT & CRON scheduler.  Setting up file, folder permission using by ACL, SUID, SGID and Sticky bit.  Configuring Sudoers.  Configuring LVM and managing the volumes.  Remote applications like SSH, SCP.  Having good knowledge on Apache/Tomcat installation and configuration.  Configure NFS and Auto FS client for file sharing.  Monitoring disk status, system processes and user process activity, memory activity memory and Swap space management by using top.  Knowledge on ITIL process (incident, change, problem management).  Kernel patching. Technical Skills:  Operating Systems : RHEL 6,7  Security : SSH, SSL, IPtables.  Oracle cloud Infrastructure  Python Project Details: Clients : Oracle India Pvt Ltd Duration : Nov-2019 -apr2021 Designation : Linux System Administrator. Ticketing Tool : Internal tool Monitoring Tool : Internal tool Description: Oracle Corporation is an American multinational computer technology corporation headquartered in Austin, Texas. The company sells database software and technology, cloud engineered systems, and enterprise software products particularly its own brands of database management systems. In 2019, Oracle was the second-largest software company by revenue and market capitalizationI am working with AM & R Team, It is a live project and our team provides 24/7 Monitoring and Resolution to the alerts received from the servers. We are maintaining more than 1000 servers of different Clients all over the world. We work with different teams with good coordination from different places. Roles & Responsibilities:  Providing technical support on systems, managing incidents and ensuring user satisfaction levels by resolving their problems.  Monitoring the Servers  Incident Management  Creating Service Request whenever required.  Resolving the issues within the scope • Scheduling Automatic Jobs through crontab.  Assigning permission using ACL.  Configuration of SUDO users.  Managing Software installations using YUM, RPM installation.  Providing day-to-day user administration like adding or deleting users, password aging.  Installation and configuration of file sharing servers like NFS, SAMBA and FTP.  NFS server.  Maintaining better Co – ordination between the team members.  Good knowledge of identifying and solving problems and enjoy working in a team. Project Details: Clients : INet Frames Designation : Linux System Administrator. Description: iNetFrame’s expertise on Application Engineering addresses these ever-rising demands placed on software solution organizations. The need to develop software applications in aggressive timeframe is placing special demands on software organizations to respond to the market. Added to this, the frequent changing technology platforms and mastering these add to the challenges of an organization. Responsibilities:  Creating volumes and managing file system using Logical Volume Manager (LVM).  File System capacity management and integrity checking.  User and group administration.  Editing configuration and other files using editors like vi and vim.  Providing sudo access to the users and configuring aliases.  Installing of software packages.  Problem diagnosis and troubleshooting of Linux Servers.  Effective team player with an aptitude to learn and ability to prioritize, organize and accomplish multiple tasks independently.  Meeting client’s SLA and make sure that SLA is not violated  Monitored hardware and software functionality 24/7 to ensure their connectivity and availability.  Managed users and groups, File/Directory Permissions under Linux Education:  Bachelor of Engineering from JNTUK having a 69.9%. Declaration: I hereby, declare that the above information is true to the best of my knowledge and belief. (Prasanthi)
Websites, IT & Software
Amazon Web Services
40 $
Omar Faroque
Desktop support Omar Faroque, Websites, IT & Software
1. 1.Support Active Directory with strong emphasis on AD infrastructure and design. 2. Design and implement infrastructure technologies, i.e. DNS, DHCP, SNMP et cetera. 3. Evaluate systems infrastructure needs of the firm. Make hardware, software, and vendor recommendations. Take part in product evaluations, planning and implementation of systems, applications, and services. 4. Backup for Systems Architects in absence thereof. 5. Migration of data across databases using Expdp and Impdp. 6. User Administration and Security Management. 7. Maintenance of database like rebuilding indexes, analyzing of tables, segment advisor. 8. Troubleshooting the issues related to RMAN backups. 9. Troubleshooting the performance issues related to database and queries. 10. Managing RAC and Standby databases. 11. Troubleshooting the issues related to RAC and DR. 12. Database Performance analysis. 13. Capacity planning and resizing the table spaces. 14. Change and incident management. 15. Develop a cyber security strategy/architecture that secures existing and next-generation technology needs by working closely with our fast-moving IT, engineering and administrative teams. 16. Develop a formal cyber security risk assessment program. 17. Establish security best practices for the company’s cloud environments (AWS, Azure). 18. Document infrastructure security requirements and effectively communicate the cyber security strategy among all levels of the company. 19. Troubleshoot network and server issues and escalate them to the appropriate internal or external service provider. 20. Research and identify cyber risks and mediations, including processes, technologies, and metrics, to ensure ongoing adherence to cyber security architecture standards. 21. Support day-to-day operations of security controls to business and resource units on the execution of the company’s cyber security requirements. 22. Triage and respond to concurrent security incidents. 23. Participate in a 24x7 on-call rotation as directed to respond to reported issues with systems infrastructure and coordinate departmental resources in resolving those issues 24. Maintain integrity of the network, server deployment and security. 25. Lifting/moving servers and other IT Equipment. 26. Provide world-class desktop support both desk-side and remotely (via phone and remote desktop access) . 27. Analyze, isolate, troubleshoot and provide detail resolutions of complex technical issues. 28. ITIL experience. 29. Maintain and develop required diagrams, documentation and procedures to ensure continuous operation of supported infrastructure systems. 30. Assist with development of procedures, policies and standards for infrastructure operations to assure performance requirements for continuity of service, system response time, security, reporting, backup and recover. 31. Extensive knowledge of Win 7, Win10 ,Linux, Unix, Mac. 32. Solid networking and system administration – Understanding of network switches, routers, and firewalls . 33. Networking knowledge covering LAN/vLAN/WAN technologies. 34. Solid Knowledge on Active Directory/MS Exchange and outlook. 35. Hands on experienced on Windows Clustering and cloning. 36. Solid experienced SQL Server Oracle Server and AWS. 37. Extensive knowledge Windows Server 2008 R2, 2012 R2, and 2014 R2. 38. Experienced on Network Monitoring Tools and diagnostic. 39. Responsible for handling and maintaining day-to-day information technology (IT) operations for the organization. 40. Provides end-user systems and software support, provides technical assistance, and resolves issues for all operating systems in-person and remote over the phone, or through remote access.
Websites, IT & Software
Active Directory
Amazon S3
Amazon Web Services
Aws Lambda
Oracle Database
25 $
Sergio Armijo
IT PROJECT MANAGER Sergio Armijo, Websites, IT & Software
Professional Summary Enthusiastic Information Technology Manger eager to contribute to team success through hard work, diligence, and excellent organizational skills. Successful 20-year leadership record which include building positive relationships with internal and external stakeholders. Clear understanding of how to build and manage a team through leadership and mentoring. Motivated to learn, grow and excel in fast paced environment. Accustomed to driving efficiency and effectiveness by developing, delivering, and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Diligent, forward-thinking, and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines. Skills Work History Information Technology Manager 03/2000 to 07/2020 Deloitte – Houston, TX • Interviewed, hired, trained, and mentored 10 staff by coaching daily, leading performance reviews and offering constructive feedback. • Developed and maintained $350,000 IT department operational livestreaming budget. • Maintained vendor relationship management, including negotiation of license and maintenance agreements and statements of work with vendors, in partnership with procurement team. • Leadership • Time Management • IT Service Management • ITIL • Lean Six Sigma • Budget administration • Quality assurance • Risk mitigation planning • Budgets • Business operations • Project lifecycle management • MS 360 • Cyber Security • Flexible • Product development • Documentation Management • Decision Making • Supervision • Forward leaning • Process improvement • Team building • Communications • Problem resolution • Relationship development • Problem Solving • Flexibility • Managing Up • Open Minded • Assisted in implementation of company-wide enterprise security strategy for network and hardware, business continuity plans, data protection and endpoint protection. • Researched and recommended vendor contract costs, creating savings as high as 40% of total spent. • Authored service level agreements for various functions, including call center and live streaming operations. • Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose. • Facilitated best user experience through continuous support, training classes, webinars, improvements, and communication of system changes. • Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose. • Communicated regularly with customers concerning data exchange and technology integration. • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets. • Closely collaborated with project members to identify and quickly address problems. • Developed team communications and information for Executive Committee meetings. • Applied customer feedback to develop process improvements and support long-term business needs. • Maintained positive customer relationships by responding quickly to customer service inquiries. Education Bachelor of Science: Business Administration and Management University of Phoenix – 2005 9 Credits shy of MBA – Strayer University US Army Veteran: 20 years: Master Sergeant (RET): Signal Corps-Information Systems Certifications and Training • ServiceNow • CompTIA Security+ • CompTIA A+ Technician • Lean Six Sigma • IITL - Foundations Certification • Cisco Systems Network Academy • MBA Program - Project Management - Strayer University • Harvard Business School Publishing eLearning Program-Management • Project Management Certification for IT Professionals • MSG/E8 United States Army Reserve- Systems Signal Communications
Websites, IT & Software
Amazon Web Services
Active Directory
Adobe Illustrator
125000 $
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