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Andrew Ajayi
Experienced Scrum Master / Project Manager Andrew Ajayi, Websites, IT & Software
PROFESSIONAL SUMMARY · Experienced Scrum Master / Project Manager, with a sound understanding of all processes and process groups of Project Management. · Effectively interface with cross-functional and diverse project teams and project managers · Expert at identifying internal and external resources and deliver projects on time and budget across multiple divisions. · A strong relationship builder, able to effectively interface with all levels of staff, management, and customers to achieve corporate customer service, retention, and revenue objectives. · Expert working knowledge of project management tools and files repositories. · Vast experience with offshore and onshore project team/resources. · Highly flexible, adapting easily to new environments, technologies, and corporate cultures. CERTIFICATIONS · CSM – Certified Scrum Master · AWS Certified Cloud Practitioner · AWS Certified Solutions Architect (Work in Progress 2021) · PMP - Project Management Professional Certification (Work in Progress 2021) TOOLS/SKILLS · Project Management • MS Projects • MS Office Suite – Words, Excel, PowerPoint, Outlook, Visio • BMC Remedy • Service Now • Viper • Salesforce • Jira • SDLC • Agile/Waterfall Methodologies · Collaboration • SharePoint / Microsoft Lync / WebEx · Operating Systems • Windows / MAC OSX PROFESSIONAL EXPERIENCE Verizon Business Corporate Initiatives Manager January 2020 – October 2020 · Responsibilities o Working with leadership to manage business initiatives. o Generate new ideas to help improve business as well as streamline processes. HCL America Senior Manager / Project Manager March 2015 – January 2020 · Responsibilities o Program Reporting/management at various levels in the organization o Assisting program schedules, reporting, performance analytics o Working directly with Senior Organizational Leadership as well as front line staff o Primary escalation point and conduit to the IT Management Team for risks, issues and corrective actions. o PMO Office management o Incident Management + Change Management (Planning and Execution) o Process adherence and Security Compliance o Risk Management / RAID Management o Communication Management. o Sprint planning and management Worldwide Technology Project Manager August 2014 – January 2015 · Responsibilities o Providing administrative and project support during Router Refresh project. o Duties include opening and closing of change window tickets, updating spreadsheets, coordination of activities between field service and command center engineers and documentation of start/finish times for key implementation activities. o Project planning, closure meetings and various preparations for the formal change window activity. o Coordination of project implementation bridge activities to ensure seamless workflow o Responsible for management, escalation and follow up on issues, and risks regarding implementation process. o Track resource allocation against resource availability to ensure implementation schedule doesn’t have any surprises or setbacks. o Assist Project Manager in § Tracking schedule § Analyzing possible risks o Ensuring proper communication between technical team members and project stakeholders o Coordinating meetings with all members of the Project Team when necessary. o Updating documentation on the share point site as needed o Drafting and submitting daily project documentation to Program Manager for review and approval before distribution. Klay PM Intern/Project Coordinator 2008 – 2013 · Responsibilities o Manage, update, escalate and follow up on issues, risk, action items and questions to clients regarding change request. o Responsible for integrating process flows to include changes that could impact the release schedule o Assist Project Manager in base lining, tracking and reporting variances in project; § Budget, Schedule, Risk and Scope o Track resource allocation against resource availability calendar to ensure project doesn’t experience any resource surprises. o Coordinate meetings between all arms of the project organization (Sponsor, Stakeholders, Technical Teams, Project Managers). o Analyze project processes, identify room for improvement and work with project team to revise and improve the processes. o Maintained integrated Master schedule ensuring dependencies across multiple project schedules were in sync. o Proactively Identified risks, issues, roadblocks based on schedule progress. o Recommended solutions that entailed working with project leads to develop alternative approaches, additional or re-allocation of resources. o Developed and maintained various Project Schedules (MS Project 2007) in SharePoint o Managed timesheet actual submissions against project schedule. o Developed and published monthly and weekly project performance dashboards / reports as requested o Ensure compliance to project plans and associated deliverables structure by project team o Work with Program Director and Project Manager to effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. This includes communicating project metrics. o Draft and submit all project documentation to Program Director for review and approval before distribution. o Track task delegation against responsibilities to appropriate project team and team members o Proactively monitor and analyze changes in project scope, budget, quality and schedule before they turn to risks that may adversely affect the project o Conduct project postmortems and create a report identifying successful and unsuccessful project elements
Websites, IT & Software
Agile Project Management
Amazon Web Services
BMC Remedy
56 $
VVS - CV for "Production Support MSSQL DBA". V Vs, Websites, IT & Software
Technical Lead - Employee #- 51313308 HCL Technologies Dec 2009 – Jun 2019 (9 yrs 7 mos) Worked as Offshore Production Support MSSQL DBA for US based Healthcare Insurance company. Project Details :- =========== 1. HCSC DB INFRA SUPPORT. (Feb-17 to May-19). Duties And Responsibilities :- • Installation, Administration and Maintenance of SQL Server Instances. • Setup Test, Dev, Staging and Production Environments. • Create Users and assign permissions based on the level of database access the user would need. • Design database Backup and Restoration Strategy. • Once created the database Backups, monitor those backups are being performed regularly. • From time to time recover the databases to a specific point of time, as per the requests. • Setup High-Availability as part Disaster Recovery Strategy for the Databases. (Failover Clustering, Database Mirroring, Log Shipping and Replication) • Troubleshoot various problems that arise in a day-to-day work and fix the issues. (Monitoring SQL Server Error Logs and checking your email alert (if there is one configured)) • Monitoring and Performance tuning; Physical Server Level, Database level (Database settings and options) and query tuning. (Creating and maintaining Indexes, performing database shrinking, memory settings, monitoring CPU usage and Disk I/O activity etc) • Documenting major changes to the SQL Servers. • Apply Service Packs & patches. • Database security administration. 2. NXP/FREESCALE DB INFRA SUPPORT. (May-14 to Jan-17). 3. BOI - TEST COE SQL CONSOLIDATION SUPPORT. (Jan-12 to Mar-14). 4. CBA - MF COE APPLICATION SUPPORT. (Jun-10 to Nov-11). 5. DB - LASER APPLICATION SUPPORT. (Jan-10 to May-10).
Websites, IT & Software
BMC Remedy
Microsoft Access
Microsoft SQL Server
Office 365
100 $
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