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Bhaskar Sharma
BASIC
Project Manager Bhaskar Sharma, Business, Accounting, Human Resources & Legal
KEY SKILLS • Project Development life cycle • Requirement Analysis • Business Analysis & strategy • Strategic Planning • Quality Assurance • Software Development Life cycle • Communication & Presentation • Change Management • Team Leadership • Regional Team Management • Communication & Presentation PROFESSIONAL EXPERIENCE MANAGEMENT INTERN Oct 2019—April 2020 Triumph International GmbH, Germany It is a global success story that has made Triumph one of the world's leading manufacturers of lingerie and bodywear: an owner-managed company whose nearly 50 sales organizations now serve 120 markets. • Assisted service owners in new initiatives or services, continual improvement of existing services, and retirement of older services. • Responsible for creating, analysing, and reporting on metrics to measure the usage, adoption, success, and development of the function. • Managed presentations & reports that help translate data from reporting into useful visuals. QUALITY ASSURANCE ENGINEER Jan 2016—Jan 2018 NTT DATA Global Delivery Services, India The NTT DATA Group is now moving forward with its Global One Team Initiative by combining the expertise and resources from Group companies in Japan and overseas as well as facilitating business collaborations across nations and companies that strengthen the NTT DATA Group’s worldwide brand power as “One NTT DATA”. • Plan, develop and administer test plans to detect and diagnose errors and bugs for the company's product line. • Built controlled testing environments for successful software deliverables & performed tests to identify, report and repair issues such as bugs and glitches. • Developed analytical dashboard to help monitor project efficiency with JIRA and increasing ticket completion by 15%. EDUCATION Bachelor of Technology (Computer Science) • Computing and Information Systems • Uttar Pradesh Technical University • India • 2015 Master of Science (International Business) • Business Development, Management & Marketing • Ieseg School of Management • France • 2020 TECHNICAL SKILLS Software Active Directory • Tableau • Selenium • JIRA • AWS • MS Word • MS Outlook • MS PowerPoint • MS Excel • Bee4IT • Linux • Windows OS • Oracle Software & Applications • JAVA Basic • Windows Server • MS Databases MySQL • SQL Others Batch File scripting • Basic network troubleshooting • FTP • putty • Remote Desktop access • SWIFT • DNS • System Administration • Microsoft Technologies and Operating Systems • Windows Server Languages • Fluent Proficiency in English and Hindi Technical Skills • Cloud • SaaS • FSI • Trello • JIRA • Microsoft SQL DB
Business, Accounting, Human Resources & Legal
Business Analysis
Business Requirement Documentation
Project Management
Research and Development
$30
Tekeshia Austin
BASIC
United States, Atlanta
Business process Tekeshia Austin, Business, Accounting, Human Resources & Legal
Professional Experience Anthem, Atlanta, GA June 2018- Present Business Change Manager, Clinical Implementations, August 2019- Present Engage Executive leadership and stakeholders to obtain buy-in for program changes and implement new enterprise-level projects and clinical products. Partner with leadership to align strategic process improvement initiatives with business objectives. • Partner with the sales team to project manage the end-to-end the health and wellness product sales process • Collaborate with clinical implementations business leaders to meet operational metrics, implement innovative business practices, and clinical implementation products • Build executive level presentations and facilitate team meetings to document and track the completion of action items • Track key initiatives and work with IT to build out performance reporting • Leads business process and drive the department towards a culture of continuous improvement • Work with sales and account executives to document best practices that highlight quality clinical engagement and positive client satisfaction Strategic Business Consultant, Data Enablement & Quality Management June 2018- August 2019 Led program to meet 2018 Provider contracting data metrics for Data Acquisition by having strategic conversations around program enhancement, HEDIS, closing care gaps, increasing Provider engagement and the development of the Value proposition for social determinants of health • Responsible for building and maintaining strategic partnerships with the organization's business leadership • Collaborated with Executive Leadership to create a re-engagement strategy to increase Provider program awareness which lead to an increase of 50% • Lead program Provider reporting enhancement project to improve analysis. • Collaborated with Provider Solutions to enhance client relationships and secure contract renewals with an increase of provider interaction by 60% Staffing Resources (Contract) Clinical Operations Project Manager, Kaiser Permanente October 2017- June 2018 Care Delivery Systems -Nursing Services Managed and collaborated with Senior Directors and C-Suite Executives, to lead the planning and execution of the Georgia Region’s project resources • Provided oversight of the strategic planning of various process improvement projects for the Kaiser Permanente Georgia Region to achieve a reduction in cost and improved efficiencies • Support Operational leadership in management of clinical productivity and throughput in clinics • Drove process improvement projects to reflect improved technological performance, reduced patient wait time by 25% due to implementation of Kiosk registration. Children’s Healthcare of Atlanta, Atlanta, GA November 2016- October 2017 Business Operations Project Lead, Strong4life February 2017 to October 2017 Identify opportunities for improvement and create solutions that streamline workflow. Develop and implement Standard Operating Procedures (SOPs) that initiate change. Managed childhood obesity study through the use of social determinants of health and closing care gaps. Analyze financial performance and develop reports to communicate feedback to management, stakeholders, and clinical team. • Evaluate patient flow patterns to develop staffing strategies that improve productivity. • Support Operational leadership in management of clinical productivity and throughput in clinics • Collaborate cross-functionally to implement business specific process for improving patient no show rate by 20% during the first 30 days of tenure. Insurance Verifier/ Revenue Cycle Analyst (Consultant) November 2016 – February 2017 Collaborated as a project team member for the New Year Verification Process Improvement Project to ensure patient insurance updates. Applied EPIC expertise to evaluate revenue cycle for pre-registration, insurance pre-certification, and authorization. • Analyzed insurance authorization trends/issues to significantly improve financial integrity. • Successfully improved billing and payor revenue cycle processes. Lutheran Medical Center, New York, NY Operations Manager, Department of Home Care November 2013 – May 2014 Effectively supervised, mentored, trained, and coached a team to ensure high levels of performance and compliance with program policies and procedures. Orchestrated bottom-line factors that impacted operations including program development, budget management and cost analysis. • Implemented updated EMR software to ensure compliance with meaningful use standards. Research Foundation of City University of NY, New York, New York Project Manager, Department of Community Health February 2013 – November 2013 Executed solutions to improve processes, created Standard Operating Procedures (SOPs) for research studies, and effectively managed various research projects through complete lifecycle. • Lead smoking cessation study to improve social determinants of health in the African American population in NYC • Designed marketing strategies for projects, reducing downtime by 50% while significantly decreasing recruitment deadline. New York University Clinical Cancer Center, New York, New York Clinical Research Coordinator, Department of Radiation Oncology May 2011- January 2013 Developed Standard Operating Procedures for various research studies; served as study coordinator for Radiation Oncology NIH Breast Cancer Research Protocols.  Led recruitment efforts for Randomized Control Trial Study; assisted (10+) physicians and nurses with patient protocol visits. Weill Cornell Medical College, New York, New York Patient Coordinator, Department of Dermatology April 2009- April 2011 Counseled patients on pre-visit instructions; obtained patient’s insurance verification, referrals, prior authorizations; balanced patients billing accounts.  Balanced patients billing accounts; managed patients’ demographic data using IDX-FLOWCAST. Certifications and Training o Six Sigma Champion Certification (2019), o Lean Six Sigma Black Belt Professional Certification (2019) o Lean Six Sigma Green Belt Healthcare Certification (2017) o The Revenue Cycle Level 200 (MGMA) (2016) o Essentials of Project Management Certificate (2012) SELECTED PUBLICATIONS The Process of Adapting the Evidence-Based Treatment for Tobacco Dependence for Smokers of Lower Socioeconomic Status, 2015. Austin, T. (2013 June 28). No Passport, No Love. Caribbean Life, pp. 10, 12 VOLUNTEER WORK Anthem Mentorship program 10/2019-present Buckhead Church Small Group Leader 4/2019-present
Business, Accounting, Human Resources & Legal
Business Analysis
Business Requirement Documentation
$55
priyank kushwaha
BASIC
India, Pune
Business Analyst Priyank Kushwaha, Business, Accounting, Human Resources & Legal
Collaborative and technically-minded business analyst & intelligence with 2.6+ years of experience in Business Analyst, Intelligence & Analytics domain with demonstrated history of working in analytical skills to advance the company’s business operations and strategic initiatives. Skilled in Business Process, strategies & planning, Requirement Gathering & Designing phase, SAP BI, Data Visualization, ETL Tools, Power BI, Tableau, SRS/BRD/FRD, SQL, Gap Analysis EDA using python & ML and Advanced Excel. Strong information technology professional with a postgraduation focused in business analytics from Praxis Business School. EXPERIENCE • Operationalized business intelligence solutions and conducted advanced analytics and GAP analysis to identify opportunities and strengths to meet business goals • Engage client to gather software requirements/business rules, and ensure alignment with development teams. Prepared Requirement-documents and design phase (SRS, FRD, BRD, High-Level use cases& Unified Modelling Language). Also provide UAT to clients and some part of critical testing of products if requires. • Creating SAP BI Reports, Power BI reports, Tableau reports, dashboard, and content packs to share. Combined views and reports into Interactive Dashboards in Tableau/ Power BI and Presented and communicated the findings in an understandable and actionable way tailored to the clients. Time Series analysis and forecasting using Power BI and ML Algorithms. • Monitor key metrics such as revenue, gross margins, item price, conversion counts etc. and intervene when required. Develop & implement strong reporting formats which give a 360-degree view of the health of the portfolio. Work with departmental managers to outline the specific needs for each business method analysis project. • Predicted modelling and forecasting. Data processing, data Analysis, data handling and data extraction to solve challenging using Python, MYSQL & Advanced Excel. • Designing and implementing the Database using ETL Tools, Views, Stored Procedure and Functions, Identifying the correct algorithm SKILLS ➢ Power BI , DAX , Power Query Tableau, ETL, SAP BI ➢ Documentation , SRS , FRD , BRD , USE CASES ➢ Business Process , GAP Analysis ➢ Visualization , Reports & Dashboards ➢ Unified Modelling Languages (Axure, Visio wireframes) ➢ MS Office , Advanced Excel ➢ Time Series Analysis and forecasting using Algorithms ➢ Python, SQL, ML ➢ SDLC, Agile, Waterfall, Scrum ➢ Predicted and Data Modelling ANALYTICAL & PROFESSIONAL PROJECTS cts Procurement Process Design & Development: March 2019 to till now (for Sterling Wilson, Palm Atlantis and BHEL) E-commerce Process Design & Development: March 2019 to till now ( for Web & Mobile Application) E-learning & E-Education: 2017 to 2018 (for Web & Mobile Application) PREDICTED FORECAST MODELING (Tools Used: TABLEAU, POWER BI, MS EXCEL, Python) The Tender-C data consists of the pricing, profit and sales information of the globally published tenders and tender results on various attributes. Based on this set of data points, we need to build a prediction model using linear regression which will help in predicting the sales of any tender with given a set of parameters and also find sales forecasting for upcoming quarters. COMPUTER INVIGILATOR MODEL (Tools Used: Tableau, Power BI,MS Excel, Python, Computer Vision) User for US-UK based institutes those provide online assessment programs. This model is basically cheating detector model based on Computer Vision, openCV. In this, created a model where it can detect the student who is involved in cheating and model is trained is such way that It will focus on student so that there is no need for exams invigilator.
Business, Accounting, Human Resources & Legal
Business Analysis
Business Analytics
Business Plans
Business Requirement Documentation
Business Strategy
$100
Prabhat Rajora
BASIC
IT Project Manager Prabhat Rajora, Business, Accounting, Human Resources & Legal
IT PROJECT, PROGRAM, SERVICE TRANSITIONS MANAGEMENT PROFESSIONAL with around 7 Years of Work experience. Project Management /Program & Product Management / Service Readiness &Transition Management / New Ideas & Innovations / IT Operations & Service Delivery Management Currently working as Technical Project Manager/IT Project Manager in BIG FOUR firm, Ernst & Young(EY) Certification & Courses - • ITIL 4 Certified from Axelos - Global Best Practice • ITIL 3 Certified from Axelos - Global Best Practice • Project Management Professional (PMP) Course from HCL Technologies • BCP & DRP Champion from ExxonMobil & HCL Technologies • Agile Project Management from EY & Udemy • Project Management Professional (PMP) Course from EY & Udemy • Lean IT Program Course from HCL Technologies • Six Sigma Yellow & Green Belt from HCL Technologies Limited • Expert in Managing and Handling multiple Project, Service Transition, Service Management at a time. • Managed and Handled over 100 Programs/Projects/Service Transition for different Business Accounts/Clients during past 7 years of relevant work experience. Projects Handled • 6 EUC, IT Service Desk, Software Asset Management & Access Administration Projects. • Over 60 Software Product Projects for different services and infrastructure platforms. • Over 20 SAAS, PAAS Services for different business lines in IT Infrastructure. • 2 Device Deployment and New Devices on-Boarding Project. • 2 Cloud Migration Projects for entire IT infrastructure. • 3 Robotics Process and Automation (RPA) Projects for IT Infrastructure and Business Financial Processes. • 2 HR process and application related Projects. • Currently working on a Global Brandhome & Marketing Project and D&A Project. Roles & Responsibilities - -End to End IT/Technical and Business Project Management -Service Transition Management, IT Project Management, Program Management, Product Management, New Ideas & Innovations, Training and Development. -Team Management & Portfolio Management -Design technical developments with the remote technical team -Implement software life-cycle methodology -Develop and maintain information technology plans which outline project status individual tasks, milestones, completion estimates, and resource allocation -Coordinate the roll-out of beta and production releases -Inspect projects for quality assurance -Ensure customer satisfaction through post-project debrief with clients -Document all estimates, project statuses, and project completion paperwork -Work with the technical team to brainstorm new test ideas for technical projects Onsite Experience – Client Location Visit & Business Travel Experience - • ExxonMobil Canada Visit (November 2017 – December 2017) – Customer Service Business Engagement Meet & Knowledge Exchange Program • ExxonMobil Singapore Visit (February 2018 – March 2018) – EUC Transition and Project Engagement Meet & Knowledge Exchange Program • ExxonMobil Malaysia (Kuala Lampur) Visit (March 2018 – April 2018) - EUC Transition & Project Engagement Meet and Knowledge Exchange Program • ExxonMobil London Visit (March 2019 – April 2019) - Customer Service Business Engagement Meet & Knowledge Exchange Program Employment Details - Dec 2019 – till date : Ernst and Young India Business Client – Diageo Business Services India, Diageo is a British multinational alcoholic beverages company, with its headquarters in London, England Technical Project Manager/Service Transition Manager, Application Technology Services and IT Infrastructure Dec 2019 – Till Date Reward & Recognitions EY “Spotlight Employee” award winner 2020 EY “I am exceptional” award winner 2020 EY “Kudos” award winner 2020 September 2015 – Nov 2019: HCL Technologies Limited, Noida Business Client – ExxonMobil is a global based Oil & Natural Gas Company, Headquartered at Irving, Texas, United States. Growth Path: Transition Lead, Customer Services IT Infrastructure September 2015 – March 2016 Service Transition Manager & IT Project Manager (Service Delivery & Transition Manager / Project Management / Service Readiness Manager / Project Interface), Customer Experience & Solutions IT Infrastructure April 2016 - December2017 Technical Project Manager and Service Transition Manager (Service Delivery & Transition Manager / Project Management / Service Readiness Manager / Project Interface / Cross Function Services) for Overall Customer Infrastructure, Customer Excellence Solutions, IT Operations Excellence, Foundation Infrastructure. January 2018 – Dec 2019 Reward & Recognitions Service Transition Lead of the Year 2016 HCL Distinguished Performer for of Year – 2016, 2017, 2018 O Infinity (O1) – HCL Achiever’s League 2016 O Infinity (O2) – HCL Achiever’s League 2017 O Infinity (O3) – HCL Achiever’s League 2018 O Infinity (O4) – HCL Achiever’s League 2019 Prior Experience Convergys India Services Pvt. LTD., Gurgaon, Haryana Sr. Technical Support Executive II – End User Computing June 2014 to September 2015 Business Client – Orange & EE Limited (Mobile Network Operator Company) Started working for Convergys on the designation as Technical Support Executive II - End User Computing After few months of consistent and hardworking performance, was promoted as Senior Technical Support Executive II followed by Team Coach – End User Computing. Reward & Recognitions Process Top Performer (OS Performer) for back to back 8 months. Champion Employee Convergys Services Asia – 2015 Six Months Industrial Training - Telecommunications Consultants India Limited (A Government Of India Enterprise), TCIL Bhawan Greater Kailash I, New Delhi. January 2014 – June 2014 Six Weeks Industrial Training - National Thermal Power Plant (NTPC) Badarpur, New Delhi. June-July 2012
Business, Accounting, Human Resources & Legal
Business Requirement Documentation
Project Management
Management Consulting
Management
Project Management Office
$55
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