Hire freelance Chrome Os

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Christopher Taughran
BASIC
Senior Support Christopher Taughran, Websites, IT & Software
Christopher Taughran linkedin.com/in/christophertaughran • Senior Support Engineer ~ Team Leader Possess 15 years’ experience in the field of Information Technology, thorough knowledge of various platforms and environments, exposure to diverse infrastructures in key sectors, practice in Insurance, Financial, Medical, and Retail industries. Accomplished Support Engineer with strong knowledge in systems management, configuration, and infrastructure service and support. Skilled team member with strong commercial awareness and an ability to direct multiple tasks effectively and master innovative technologies within fast-paced environments. Influential communicator who collaborates effectively with multidisciplinary technical staff, vendors, suppliers, individual business units and senior management. Highlights of Expertise: • Project Management • Asset Management • IT Operations • IMAC Coordinator • Technical Support Team Leader • Vendor Coordinator • Migration Specialist • Application Integration • Change Management Technical Proficiencies: Platforms: Windows 10, Windows 7, Windows 2008/2003 Server, Exchange Server, Blackberry Enterprise Server, Server shares, Web based SharePoint, Cloud based technologies Software: TCP/IP, IPX/SPX, Ethernet, DHCP/Static IP, DNS, WINS, Gateway, Subnet, Mainframe, Office 2016, Adobe, Db2, Oracle, SQL, Ghost, Remedy, Service Now, Cisco, Checkpoint VPN, ODBC, Sql Server Databases, Rumba, Vsphere Web client, VMware Horizon Client, MS Endpoint Manager, Remote Assistance, Remote Desktop, Active Directory, HP Jet Admin, Norton Antivirus, Active Sync, Go to Assist, Zscaler Hardware: Dell Desktops\Laptops, HP Desktops\Laptops, IBM Desktops\Laptops, Surface book, Gateway Desktops\Laptops, Blackberry, IPhone, IPad, Dell Servers -2950\2850 PowerEdge, Compaq\HP Servers – Dl380, Ml370, Ml570, Ml530, Ml360; Cisco Catalyst 4506\6500, 3com Super Stack; Avaya PBX Phone System, Crimp and Punch Down Tools, Toner; Printers – Xerox Mfd 5638\5655\7345, HP 8150, 8000, 4150, 4600, 4000, 5si; Compaq\Proxima Projectors, Sun Storagetek L180 Tape Library PROFESSIONAL EXPERIENCE Verisk Analytics www.verisk.com Jersey City, NJ 2014-2020 Senior Infrastructure Engineer/Fulltime IT Service and Support operations on a W10 environment on a global network infrastructure consisting of 6,000+ users around the world. Key Contributions: • Responsible for global Technical Support Operations on a senior level in customer-oriented fashion. • Responsible for local IT Support operations to ensure high availability and to uphold service level agreements for diverse internal departments using Service Now ticket system • Responsible for success of application implementation and support of business-critical applications installed via Microsoft Software Center. • Directly involved in key W7 to W10 VMware VDI migration project consisting of 1500+users. • Responsible for Systems Administration support using Active Directory, XP Remote Assistance, Remote Desktop Connection. • Installation and support of various software packages including Office 365, Skype, Microsoft Teams, Web based applications, Checkpoint VPN, Zscaler, Amazon Workspace, VMware Horizon Client, Vsphere Web Client, OKTA MFA, Microsoft Endpoint configuration Manager. • Directly involved in Asset Database management • Responsible for Backup and Restoration of Users profiles and files to One Drive and cloud SharePoint • Project Lead in Major acquisition migrating new company over to Verisk domain. Toys “R” US www.toysrusinc.com Wayne, NJ 2013-2014 Senior Support Analyst/Contract IT Service and Support operations on a W7 environment on a global network infrastructure consisting of 3,000+ users. Key Contributions: • Responsible for global Technical Support Operations on a senior level in customer oriented fashion. • Responsible for local IT Support operations to ensure high availability and to uphold service level agreements for diverse internal departments. • Responsible for success of application implementation and support of business critical applications for diverse departments in Americas region. • Directly involved in key W7 migration project consisting of 1600+ users. • Responsible for Systems Administration support using Active Directory, XP Remote Assistance, Remote Desktop Connection. • Responsible for installation and support of various software packages including Microsoft Office 2010/2007 MS Communicator 2007, Symantec Endpoint 11, Remedy 7.5, IBM DB2, Oracle10g • Directly involved in Asset Database management • Responsible for Backup and Restoration of Users profiles and settings using Windows Command Script/Batch File processing and User State Migration Tool • Responsible for Data Center server tape backup rotation using Sun StorageTek L180 Tape Library. Express Scripts www.express-scripts.com Franklin Lakes, NJ 2011-2013 Senior Support Analyst/Contract IT Service and Support operations on a W7/XP environment on a global network infrastructure consisting of 4,000+ users. Key Contributions: • Responsible for senior level support to users nationwide in a customer oriented fashion. • Responsible for Systems Administration support using Active Directory, Microsoft Management Console, XP Remote Assistance, Remote Desktop Connection, and Dameware. • Directly involved with IPHONE, IPAD, and Blackberry handle held organizer support with wireless connectivity using Active Sync and Web-based Blackberry Enterprise Server. • Key role in remote office support consisting of Home Network installation including wireless router configuration and Checkpoint VPN connection. • Directly involved in W7/XP Migration project consisting of 1500+ user’s workstations. • Responsible for application deployment including Microsoft Office 2010/ 2007/2003, MS Communicator 2007, Symantec Endpoint 11, Remedy 7.5, IBM DB2, Rumba, Oracle10g, • Responsible for deployment of Corporate Based Images for Desktop Standardization. • Virtual Desktop Infrastructure installation and support using Citrix XenDesktop and XenApp • Participated in the Backup of user’s files and configuration using Iron Mountain software. United Water www.unitedwater.com Oradell, NJ 2010–2011 Support Analyst/Contract IT Service and Support operations on a W7/XP environment on a existing global network infrastructure consisting of 2,000+ users. Key Contributions: • Responsible for local IT Support operations to ensure high availability and to uphold service level agreements for diverse internal departments. • Provide Administrative system support utilizing skills in Active directory tasks include creating and managing User/PC accounts and Security Groups to delegate environment restrictions, permissions and access in Broadcast environment. • Directly involved in IPHONE, IPAD, and Blackberry with wireless connectivity using Active Sync and Web-based Blackberry Enterprise Server. • Participate in remote office support consisting of Home Network installation including wireless AEGON www.aegon.com Purchase, NY 2005-2010 Senior Support Technician/Fulltime Administrative System support on Server 2008/2003/XP environment Dell GX OptiPlex workstations, Latitude Laptops, and HP printers on existing global network infrastructure of 4,000+ users. Key Contributions: • Serve as Project Leader for various assignments involving (IMAC’S) determining objectives, planning and executing projects on mandatory completion dates. • Responsible for traveling ON DEMAND to individual Business Units/Remote Offices in North America • Directly involved in weekly departmental meetings to ensure user service level agreements. • Responsible for Vendor planning and coordination including license software and hardware leases. • Directly involved in configuration of 3com, Synoptic hubs, PIX devices, and switches for LAN/WAN interface • Responsible for Out of Hours Operations. Tasks included-server upgrades, maintenance and support to ensure high availability of business-critical services and upholding agreed service levels (SLAs). • Perform racking of new servers and provide network connectivity, power redundancy, and wire management. • Solely responsible for PBX Phone systems support consisting of digital and analog phone line installation, testing successful connection by toning out phone lines and punching down to block. EDUCATION: Rockland Community College, AA, Computer Science TECHNICAL TRAINING: Dover Business College Certified Network Technician Computer Electronics, Computer Networking
Websites, IT & Software
Active Directory
Adobe Premiere Pro
Chrome OS
Cloud
Windows Desktop
$25
Ravi Teja Nimmagadda
BASIC
Remote Data Analyst Ravi Teja Nimmagadda, Websites, IT & Software
RAVI TEJA NIMMAGADDA SR Nagar, Hyderabad. Career Objective: To make up a challenging career which gives me immense satisfaction and which helps my team to team to grow continuously that I associate with. Education Qualifications: Qualification Year of passing From the institute University/Board Percentage B-pharmacy 2014 Mallineni Perumallu Educational Society JNTU-Kakinada 58.00% Intermediate 2008 Narayana Junior college Board of Intermediate Education 80.60% SSC 2006 Assisi English Medium High School Board of Secondary Education 81.01% Project: Project Associate of the “Estimation of Tramadol in bulk products by RP-HPLC” Computer Knowledge: Microsoft Office 2003/2007,MS Word, Power point, Internet and E- mail Operation. Professional Experience: Work experience from UNITED HEALTH GROUP (OPTUM) as a “Pharma Benefit Analyst” from (Aug 2016-Sep 2019). Work experience from DIVIS PHARMA LABS as a “Production Supervisor” from (Aug 2015-Mar2016) Work experience fromSOWMYA CHILDRENS HOSPITAL as a “Pharmacist” from (Jan2015-Aug2015) Job Profile: Working with Client Management to implement new and maintain existing benefit plans and client pricing in the pharmacy claim adjudication system. Developing client specific implementation plans and manages implementation processes in accordance with department protocol. Run queries out of the RxCLAIM adjudication system to secure all necessary information to implement plan requests Maintaining acceptable and appropriate quality levels and production TAT’s. Adhere to all documentation standards within the department and Assisting with the development of process improvements for the department. Promoted as a coach in Prior Authorization process with a team of 18 members to guide on process related queries and Perform the team related tasks on time, Ensuring the team to meet their quality metrics as per the business requirement Personality traits: Trust worthy,Dedication,Politeness, Flexibility and Adaptability Awards/Honors: Received multiple awards of both star and Venus awards for more than 13 months for continuously topping the teams production and AHT, Hence promoted as a team coach position in OPTUM Awarded as a best employee of the quarter in SOWMYA CHILDREN HOSPITAL Profile: Personnel Information: Name N.Raviteja Father Name N.Rambabu Date of Birth 24th May 1991 Languages Known English, Telugu, Hindi Marital Status Single Permanent Address N.RaviTeja, S/O N.Rambabu, Pamarru, Pin 521-157, Krishna distc, Andhra Pradesh. DECLARATION I here by declare that statements made above are true, complete and correct to the best of my knowledge and belief. Place : Signature, Date :
Websites, IT & Software
Chrome OS
Data Warehousing
Database Administration
$20
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