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Trupty Acharya
BASIC
Scrum Master/Project Manager Trupty Acharya, Websites, IT & Software
• Experience of around 6 years with various organizations executing roles like Software Engineer, Business Analyst, Web Operations manager and Scrum Master. • Certified as a Scrum Master. • Have completed MBA with majors in Project Management (operations) and have worked in projects using both Waterfall and Agile methodologies. Agile • Have experience creating user journeys for various user personas for better identifying product needs. • Have experience working as a Business Analyst (BA) for a website redesign project including preparation of BA plan, Stakeholder Analysis, creating/assigning user-stories , collaboration with designers and developers to gather information and executing strategies, user acceptance testing etc. • Worked as a Web Operations Manager for informational and Customer ordering e-commerce websites. • Worked with the project management tools like Trello, JIRA and ClickUp, also have experience working with Microsoft Office and G-Suite applications. • Experience of working as a Scrum Master and also using Kanban process. • Have worked in dynamic IT environments for coding and testing (functional, Regression, Sanity, black box and white box) of Android and iOS applications along with preparation of wireframes, requirement gathering and project documentation. Experience Web Operations Manager/Scrum Master Project Management for Change Jun 2019 - Present (1 year 9 months +) General Project Description: Project Management for Change (PM4Change) is an organization whosemission is to provide project management discipline to accelerate the realization of positive socialoutcomes. This project includes development and maintenance of PM4Change website with scopes leading tosoftware project management, website enhancements, web optimizations and over all web operations. My Role and Responsibilities: • Managing website operations, content and quality assurance efforts for multiple sites in Agile environment. • Collaborating with Product Owner, designers and programmers to deliver results. • Planning and executing new web projects and optimization opportunities. • Leading elicitation of User Stories and design parameters for website enhancements with Product Owner. • Working and facilitating communication between different departments and teams of employees suchas designers and programmers. • Analyzing user stories and backlog grooming. • Researching and identifying best practices for the sites to function optimally. • Maintaining tools and processes required to effectively implement and manage the delivery of websitecontent. • Salesforce Integration- working for an intranet website using Google sites for internal relay of company information to all the employees by integrating with Salesforce. • Working with Figma for creating web application designs and Squarespace environment to makeupdate to the website or assign responsibilities to appropriate team members as required. • Working with JIRA for creating user stories after getting requirements from the business owners and Trupty Acharya - page 1 managing website update/enhancements related tickets. • Working with G-Suite applications including Google docs, forms, sites, sheets, slides etc. • Working as Scrum master for a digital project- Participant workbook Web Operations Manager TBC Nov 2018 - May 2019 (7 months) Project Description : NTW (Nation Tire Warehouse) which is a TBC Brand recently merged Carroll tiresand TCI and now has its own responsive informational website as well as B2B customer ordering site. This project includes development and maintenance of websites with scopes leading to weboptimizations, release cycles, over all web operations and publishing of marketing content to TBCwebsites. My Role and Responsibilities: • Establishing Web project scopes by studying business drivers, validating business requirements and obtaining input from subject matter experts. • Planning and executing new web projects and enhancements to support the overall business. • Managing Web content quality assurance efforts throughout entire site(s). • Collaborating with teams to gather web optimization opportunities. • Researching and learning the latest practices to ensure the site is performing optimally. • Implementing marketing content and promotions • Implementing Web solutions by planning project life cycle, monitoring project progress, tracking action items, researching and resolving issues, escalating issues to appropriate team members • Working cross functionally with IT, Operations, Merchandising, Marketing, Strategic Analytics, UX/UI, Vendor support groups and Business Owners • Creating user stories for development team from business requirements and designs of all Web site enhancements • Managing and communicating project priorities to the organization. • Managing the process by which the organization inputs ideas and requests into the Web &eCommerce Team • Organizing and leading cross-functional project teams to deliver necessary inputs to digital projects • Generating new and measurable business results that support the overall digital vision • Creating documentation of process flows and performing GAP Analysis Technical Business Analyst Advance Social Innovation Jul 2017 - Nov 2018 (1 year 5 months) Project Description : Advanced Social Innovation wants to redesign their website to increase visibility,branding and public awareness. This includes all the web pages that are being accessed from the ASIWebsite. My Role and Responsibilities: • Working as a Technical Business Analyst for the website redesign project. • Analyzing business requirements for the website redesign project. Trupty Acharya - page 2 • Creating documents such as Stakeholder Analysis, Functional Requirements Specification (FRS) andWire- frames Visual Documentation by conducting meetings with UI/UX developers and designers. • Creating Business Analysis plan for the roadmap of the project using Agile Methodology. • Creating Test Plans, Test Cases, or User Acceptance Test Plans after meeting with senior test leads. • Performing user acceptance testing after the redesigning is complete. • Managing tasks in the business requirements’ board using Trello tool. Software Engineer HCL Technologies Nov 2011 - Oct 2013 (2 years) Project Description : Call Manager Mobile is a unified communication client which allows the users toknow the presence, collaborate with users using Instant Messaging (IM) and VoIP via making use ofToshiba IPedge call control features. Its key features include IM, GIM, VoIP, Voice call conferencing,and Presence management, Integration with VM app for Voice Mail and Integration with Email Client foremail feature. My Role and Responsibilities: • Creating wire frames and designs for mobile applications. • Requirement gathering, analysis and documentation. • Attending team meetings and meetings with client for proper understanding of requirements. • Writing of test cases and executing them. • Performing sanity, unit, functional, regression and black box testing with some white box testing. • Preparing test plans, generating test results and bug reports. • Developing Android Applications using Java through Android SDK and eclipse. • Testing on Android, iOS and other operating systems for different devices i.e. phones, tablets etc. Product Manager DemocracyLab Jan 2020 - Present (1 year 2 months +) DemocracyLab is building an online infrastructure to empower the technology for good movement. It iscreating an online hub for civic innovation that uses marketplace dynamics to allocate effort, resources,and attention. My Role and Responsibilities: • Identifying product needs and defining a product roadmap that enable a highly efficient operation and also delivers a magical experience for consumers. • Leading the product from concept to design, specification, implementation, and analysis. • Working closely with a dedicated engineering team as we build and iterate on the product. • Collecting continuous feedback from our operations to evolve the product. • Partnering with Design team to wow users. • Creating user journeys to better understand user personas while identifying the product needs. Associate Save the Water™ (STW™) Trupty Acharya - page 3 Apr 2017 - Jul 2017 (4 months) 1. Full Cycle Recruitment of desired and skilled candidates all around the globe for differentdepartments like Technology, Research and Engineering, Marketing, HR, Education, Publishing,Operation etc. for the non-profit organization Save the Water. 2. Compensation Project – Working towards the conversion of some of the volunteer positions to paid positions by performing market analysis and salary survey for the identified positions. My Role and Responsibilities: • Full cycle recruitment. • Screening resume and selecting desired candidates. • Interviewing candidates over Google hangouts for various departments like Education, R&E,Technology, HR etc. • Maintaining documentation requirements for each candidate in the central repository. • Coordinating with the candidate and respective department’s hiring manager for 2nd Interview. • Providing the offer letter and carrying out the on-boarding of successful candidates. • Compensation analysis for conversion of volunteer position to paid positions. • Performing Salary survey, Benefits research, and study of relevant labor laws and also presentedthem to the higher management. Education SYMBIOSIS INTERNATIONAL UNIVERSITY PGDBA(MBA), Project Management National Institute of Science and Technology B. Tech, Computer Science and Engineering Licenses & Certifications Scrum Master Accredited Certification - International Scrum Institute™ 48065200462937 Skills agile • business analysis • communication skills • concept development • content management • User Story Development • User Journeys • Jira • Web Applications • Web and Mobile Testing Honors & Awards Excellent Employee - HCL Technologies Honored as Excellent employee during annual performance review by HCL Technologies Ltd.
Websites, IT & Software
CMS
Mobile App Testing
Product Managment
Scrum Development
Testing / QA
45 $
Sergio Armijo
BASIC
IT PROJECT MANAGER Sergio Armijo, Websites, IT & Software
Professional Summary Enthusiastic Information Technology Manger eager to contribute to team success through hard work, diligence, and excellent organizational skills. Successful 20-year leadership record which include building positive relationships with internal and external stakeholders. Clear understanding of how to build and manage a team through leadership and mentoring. Motivated to learn, grow and excel in fast paced environment. Accustomed to driving efficiency and effectiveness by developing, delivering, and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Diligent, forward-thinking, and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines. Skills Work History Information Technology Manager 03/2000 to 07/2020 Deloitte – Houston, TX • Interviewed, hired, trained, and mentored 10 staff by coaching daily, leading performance reviews and offering constructive feedback. • Developed and maintained $350,000 IT department operational livestreaming budget. • Maintained vendor relationship management, including negotiation of license and maintenance agreements and statements of work with vendors, in partnership with procurement team. • Leadership • Time Management • IT Service Management • ITIL • Lean Six Sigma • Budget administration • Quality assurance • Risk mitigation planning • Budgets • Business operations • Project lifecycle management • MS 360 • Cyber Security • Flexible • Product development • Documentation Management • Decision Making • Supervision • Forward leaning • Process improvement • Team building • Communications • Problem resolution • Relationship development • Problem Solving • Flexibility • Managing Up • Open Minded • Assisted in implementation of company-wide enterprise security strategy for network and hardware, business continuity plans, data protection and endpoint protection. • Researched and recommended vendor contract costs, creating savings as high as 40% of total spent. • Authored service level agreements for various functions, including call center and live streaming operations. • Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose. • Facilitated best user experience through continuous support, training classes, webinars, improvements, and communication of system changes. • Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose. • Communicated regularly with customers concerning data exchange and technology integration. • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets. • Closely collaborated with project members to identify and quickly address problems. • Developed team communications and information for Executive Committee meetings. • Applied customer feedback to develop process improvements and support long-term business needs. • Maintained positive customer relationships by responding quickly to customer service inquiries. Education Bachelor of Science: Business Administration and Management University of Phoenix – 2005 9 Credits shy of MBA – Strayer University US Army Veteran: 20 years: Master Sergeant (RET): Signal Corps-Information Systems Certifications and Training • ServiceNow • CompTIA Security+ • CompTIA A+ Technician • Lean Six Sigma • IITL - Foundations Certification • Cisco Systems Network Academy • MBA Program - Project Management - Strayer University • Harvard Business School Publishing eLearning Program-Management • Project Management Certification for IT Professionals • MSG/E8 United States Army Reserve- Systems Signal Communications
Websites, IT & Software
Amazon Web Services
Active Directory
Analytics
Adobe Illustrator
CMS
125000 $
James Beckley
BASIC
James Beckley Software QA James Beckley, Websites, IT & Software
Costco Travel on contract, Issaquah, WA March 2020 – Sept. 2020 QA Analyst • Manual testing on the Online Member Experience project. • Testing Responsive enhancements to the website. • Testing bug tickets for fixes to defects. • Documenting and tracking defects. • Accessibility testing by keyboard and screen reader. • Testing CMS changes. R. E. I. on short-term contract, Kent, WA Dec. 2019 – Feb. 2020 Manual QA Tester • Manual testing on a redesign/refactor of the Product Detail Page as part of a larger project to refine the website. • Documenting and tracking defects. • Accessibility testing by keyboard and screen reader. • Analytics testing to validate the correct values are being passed. HOLLAND AMERICA LINE, Seattle, WA June 2009 – Nov. 2019 Senior QA Tester • Initially tested the Holland America Line front-end website in an agile environment. • Wrote the website test plan and dozens of test cases. • Seabourn Cruise Line was added to our portfolio; testing revealed a lot of issues with the redesign. • Developed and maintained a suite of Selenium IDE test scripts to validate the production websites. • Tested the shift to Angular and React programming for the websites for mobile devices. • Pushed for and obtained actual devices due to the inaccuracy of mobile emulation at that time. • Participated in initiating automation testing in a framework utilizing Protractor. • Wrote numerous front-end scripts in JavaScript in a Protractor framework. o Worked on the websites for HAL and Seabourn in Angular/React, shifting to Adobe Experience Manager. o Worked on an internal tool for business partners, porting old tests and writing new ones as features were added. • Tested additional paths for the websites: o Log in and “My Account”. o Primary booking path for purchasing cruises. o Online Check-In for guest information leading to a boarding pass. o Secondary booking path for purchasing additions such as Shore Excursions, Premium Dining, Gifts, Onboard Activities, Booking Flights, etc. • Tested Personally Identifiable Information through multiple paths. • Tested the conversion to Adobe Experience Manager for the websites. • Tested for compliance with the Americans with Disabilities Act (WCAG2.0 level AA) both manually and using Level Access for scanning on the staging environment before deployment and on the production environment after deployment. • Tested an internal tool for a redesign project in conjunction with both internal and offshore developers. • Tested the APIs primarily through Swagger pages manually. MICROSOFT CORPORATION, Redmond, WA Aug. 2005 – Apr. 2009 Software Test Engineer (multiple contracts via Volt Services) • Assigned to the Build Lab BVT team for Windows Mobile, testing daily builds on several platforms, including Smart Phones and Pocket PCs, and device emulators, such as CEPC. • Used WTT for cleaning test machines and running automation. • Used command scripting and Visual Basic to capture data from test machines and insert them into database tables. • As part of the Content Access and Protection Test Execution Team, ran automated and manual tests for digital rights management on a variety of platforms. • Responsibilities included machine setup, Test OS installation and maintenance, failure investigation and remediation, and documentation. • Additional test requests ranged from setting up machines for SDETs and Developers, to planning and execution of complex test passes, and the initiation of testing that would become daily BVTs while using the WTT test harness and Product Studio for bug reporting. • As part of the Windows SDK Group, tested applications installations and used WTT to install operating systems on test platforms, Product Studio for bug reporting, and Remote Desktop Connection Manager to run tests, all manual. • As a STE, tested a new application which was never released but eventually became the Zune device. • Used Total Control for operating systems, Product Studio for defect tracking, WTT for test cases. SOFTWARE ARCHITECTS, INC., Bothell, WA July 2000 – Aug. 2005 Software Test Engineer • Tested a line of device drivers and file systems for both Mac and PC platforms configured operating systems and hardware, primarily removable memory devices.
Websites, IT & Software
Testing / QA
Website Testing
CMS
Jenkins
Mobile App Testing
40 $
Gabriela Payano
BASIC
Social Media Specialist - Remote Gabriela Payano, Websites, IT & Software
To Whom It May Concern, My name is Gabriela and I am a Junior Front-End Web developer who enjoys taking initiative and working diligently. When I work I want others to know that it is for two strong purposes: one, being to please my superiors; second, to make things more efficient with good responsive web design, for an overall good user experience. I bring dedication, commitment, and honesty. I am always trying to learn and improve myself, and I think this is a great opportunity for me to continue to grow in my trade. Good understanding of front-end concepts such as CSS, HTML, and JavaScript, with some experience with Python, Java, and WordPress. I have experience working with design teams to help create pattern and style libraries. Favorite tools are Eclipse, Atom, Dreamweaver, and Github. I respect good organization and admire a great work ethic. Thank you for taking the time out of your day to review my application. WORK EXPERIENCE Front End Web Developer/ HTML Email Developer/Social Media Intern User Interface Engineering - Boston, MA March 2020 to Present • Create and manage email campaigns and deployments while working remotely • Used CSS and HTML in Atom to create new templates for seminars • Set up social media post using CoSchedule for Twitter and LinkedIn post • Develop and maintain marketing content by using MailChimp • Implement best UX/UI design practices • Trained marketing and junior web intern. • Maintained current websites with back-end WordPress, Wiki, and PHP sites. Data Entry / Junior Front-End Web Developer Woodmont Psychiatric Group - Bethesda, MD February 2019 to March 2020 •Develop visual web design using HTML, JavaScript, and CSS to help promote practice •Report for any changes and upkeep, handle all maintenance for web page •Install new program manager solution for company reports •Document data entry for new and existing client base Office Coordinator/Technician Bethesda Vision Care - Bethesda, MD January 2018 to January 2019 •Handle Claim and Insurances •IT Support( Office Mate, Optos, ExamWriter) •Complete Visual Field Analysis, Perform Dilations, Tear Labs, and Prescreening •Help patients with scheduling and ordering supplies Office Administrator/IT General Staff REMAX Realty Services - Rockville, MD February 2017 to January 2018 •IT support for REMAX Agents •Connecting IP Network and Troubleshooting •Created email accounts and activated DataWatch access cards •Administrator for Lone Wolf, handle Commissions/Marketing and Design •Provide technical support to customers via telephone, email, and in person. Teacher/Aupair Getafe Elementary - Madrid, ES February 2015 to November 2015 Contract Position •Educate children 6-10 (years of age) in English language and North American customs •Get children to be active by promoting sports, and outdoor activities •Set up itineraries for day to day activities •Help students with homework and difficult subjects. Office Administator / Junior Front-End Web Developer Roberns Automotive Service Center - Takoma Park, MD December 2013 to September 2014 ● Created business website to establish internet presence using JS,HTML,CSS ● Optimized website for Google, Bing, Yahoo search engines. ● Successfully generated new customers and revenue by marketing services online. ● Repaired computer and printer problems. Administrative Staff Law Office of Maria Mena - Silver Spring, MD January 2011 to February 2012 ● Gathered case information from the Maryland Judicial case search website. ● Provided superior customer service by handling high call volumes. ● Repaired computer and printer problems. Volunteer/Other ● Friends of Wells/Robertson House, Inc. - Completed 11 hours of volunteer work setting up accounts and organizing member information using Google Apps for both customers and clients. -2017 ● Children's Hospital-NIH - Helped provide food, houseware, and over all companionship for little ones in need of support, and overall to help raise spirits during the holiday season-2017 All My Best, Gabriela Payano
Websites, IT & Software
CMS
HTML
Javascript
JSON
WordPress
20 $
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