United States, Orlando
Cyber Security Amica Gopaul, Websites, IT & Software
PERSONAL PROFILE___________________________________
Results-Driven, highly motivated Executive with multi-dimensional experience in Planning, Analysis, and Development &
Implementation of complex Technology Projects from conceptualization to fully operational status. Global strategist, adept at
analyzing overall business requirement that delivers an effective technical solutions, product or service that improves productivity,
quality and client satisfaction. Corporate level communicator skilled with the ability to think, present & speak to all levels of
leadership, fostering a team player, goal oriented, problem solving environment.
SKILLS SUMMARY______________________________________
LAN/WAN Management Troubleshooting & Repairs Test & Evaluation Software Installation
Process Improvement Desktop Support Customer Relations Agile +Scrum
Threat Management Network Intrusion Analysis Project Management Linux Operating Systems
Analytical Planning Active Directory Research & Analysis HTLM, CSS & JavaScript
EDUCATION & CREDENTIALS___________________________
New Horizons Computer Learning Center; Orlando, FL | Cyber Security Professional | (Pending*)
▪ CompTIA Cybersecurity Analyst CySA+*
▪ CompTIA Security+
State University of New York; NY | Bachelor of Technology, Web Development |
State University of New York; Delhi, NY |Associates of Applied Science, Computer Information Systems |
PROFESSIONAL EXPERIENCE___________________________
Orlando Health; Orlando, FL February 2020 – March 2020
Digital Project Manager (Contract)
▪ Coordinate and manage the creation of digital projects, such as Landing Pages, Microsite, Facility Pages.
▪ Scheduled all related administrative tasks regarding project tracking, monitoring project progress, organizing meeting
schedules and maintaining required project documentation.
LaunchThat; Orlando, FL October 2018 – November 2019
Project Coordinator
▪ Supported Project Manager and project management activities for five projects ranging from creating processes and
documentation, leading morning stand-ups, mid-week check-ins, transitioned PM tools from JIRA to Wrike and joined Task
Force groups for other improvements within the company.
▪ Scheduled all related administrative tasks regarding project tracking, monitoring project progress, organizing meeting
schedules and maintaining required project documentation.
▪ Point of contact for communication with management, internal teams and partners.
Universal Orlando; Orlando, FL March 2018 – September 2018
Technical Content Producer (Contract)
▪ Worked with the Marketing team and Product Owner on the Halloween Horror Night Project. Resulted in a huge success
bringing it back to in-house design and development.
▪ Used the Agile methodology to complete each sprint of the project.
▪ Created and controlled content from internal Copy, Creative, and SEO teams through Tridion CMS.
▪ Tridion Content Porting between environments for multiple platforms.
▪ Presentation training and documentation.
Marriott Vacation Club; Orlando, FL August 2017 – March 2018
Digital Project Coordinator (Contract)
▪ Worked with internal clients and outside vendors to strategize, document and oversee the execution of small to medium digital
projects and campaigns.
▪ Contribute to larger Digital Product Strategy projects by researching, documenting and managing certain aspects of a project.
▪ Provided timely project status updates to the Project Manager
▪ Analyzed and documented older database to new database functionality for new site design.
Disney Parks & Resorts Digital; Celebration, FL March 2017 – July 2017
Digital Web Producer (Contract)
▪ Controlled content from internal Copy, Creative, and SEO teams through GoPub CMS.
▪ Consulted as subject matter expert for the DVC brand from a Production perspective Writes/Implements.
▪ Managed page migrations to new site template, DNS updates, and sprint prioritizations.
TravelClick, Inc.; Orlando, FL November 2015 – March 2017
Web Content Management & Analytics Specialist
▪ Served as a liaison between client and development staff to implement custom add-ons and modular enhancements to
websites built on the company’s proprietary content management systems and e-commerce shopping platforms.
▪ Enriched user experience through tailoring of content across websites, including banner articles, digital media campaigns,
learning material and more.
▪ Wrote/Implemented custom JavaScript e-commerce tracking code (including Google Analytics, Google Tag Manager, Sojern,
Marin, and 100+ vendors) and troubleshooting across the company’s profile of 4,000 active Web site and online booking
engines.
▪ Created training documentation and procedures for onboarding.
SIMPLEXGRINNELL; Clifton Park, NY October 2012 – November 2015
IT Advocate
▪ Performed routine backups on employee laptops to ensure integrity of programs and files.
▪ Installed job-specific software on company laptops in addition to replacing and installing hard drives and updating and
repairing corrupted drivers.
▪ Developed and maintained a Sharepoint site that provided up-to-date documents, files, and management support for districts.
BURST MARKETING, Albany, NY May 2009 – October 2012
Entry-Level Front-End Developer
▪ Created company-wide standards for compliant, semantic web interfaces using HTML and CSS.
▪ Developed and maintained client relationships by providing customers with technical support including email support,
installing analytics JavaScript code, and helping with front-end programming issues.
▪ Set up hosting on dedicated Windows and Linux servers platforms.
▪ Ongoing maintenance of existing clients’ portfolios within their respective framework.
▪ Communicated and coordinated project timelines across business segments, staff, and customers.
▪ Created documentation for improving processes and procedures throughout the company.
▪ Created CMS training documentation for clients.
Websites, IT & Software
Agile Project Management
CompTIA
Web Development
Web Hosting