Hire freelance Computer Support

WORK EXPERIENCE Teleperformance BPO - Time Warner - Customer and Technical Support October 21, 2014 - April 26, 2015 Convergys BPO - Dell Computers - Technical Support December 2015 - June 2016 Skyes Asia, Inc BPO - Centurylink - Customer Service Technician June 19, 2017 - May 2018 51talk! Online ESL Teacher February 3, 2017 - April 02, 2018 Tiktok - Transcriptionist - Part time (Project base) April 2019 – July 2019

I am eager to work for this type of job. Maybe in the phase of customer service.

Installation and configuration of Desktop with OS application. Laptop and Desktop H/W troubleshooting. OS troubleshooting (Win7 , 8,10). Basic Network lan troubleshooting. 1st Level Hardware Support for desktops. Installation of software & troubleshooting. Installation of anti viruses tool on desktop & support. Basic knowledge with troubleshooting network print. Configuration & testing of new hardware & software. Support for outlooks & it's issue to client user. new asset assign to user with domain join

If I talk about my experience then I was employed for 6 months. From there I learned that how to work on a team & how to responsible with the job in hand.

I have been working for reputed Edutech startup in India named WhitehatJr as customer service executive for last 6 months and since I am hotel management graduate I have very perfect knowledge of customer service.

I am a hard-working person and I like to learn more and gain more experience and knowledge. I have excellent communication skills and interpersonal skills. I have worked for the Getmega company as a customer support executive. And I have more than 1 year experience.

I would try my best efforts to complete my given work on time n in best possible way U will nt ever get any complain

I've worked in the BPO industry for almost 6 years and have experience in Outbound and Inbound calls as well as back-office jobs. I've handled different types of accounts like retail, car insurance, and credit card. I've been a real estate VA as well. I am a highly motivated and experienced sales representative with territory management, closing experience, and strong customer service skills, computer proficient with excellent verbal and written communication skills.

I have been working with FIS since 2018 and have hands-on experience for handling credits and customers for our sub process TESCO. It is a UK based organisation. I manage the backend operations and credits for the customers regarding their bills and credit agreements.

I have one experience in data entry. I worked on Ms word, Ms Excel and several other software.

Computer Hardware Computer Networking Karmatech IT Services Pvt. Ltd.  I have 2 years of Experience as a Desktop Support Engineer. Roles & Responsibilities  Responsible for the installation of operating systems windows 10 & Ubuntu.  Responsible for the installation of software’s like Antivirus, MS-office, adobe reader etc.  Troubleshooting and Resolved Computer Hardware and Software Problems.  Responsible for troubleshooting Internet issues.  Assembling & Disassembling of Laptops and Computers.  Responsible to monitor whether all the components are available for successful communication.  Responsible for maintaining the Backup network, hardware, software, files accordingly as per the company policies.  Responsible for maintaining the network & troubleshooting the network related issues.  Responsible for maintaining & troubleshooting network printers.  Knowledge of making RJ 45 Connector Cables.  Managing and Creating new MS Outlook accounts.  Knowledge of window Remote support & Team Viewer.  Knowledge of Microsoft Office.  Responsible for maintaining the Network, Hardware, Software, files on a regular basis

I am capable to perform management task. I have a good knowledge to manage few things and handle them according to priorities. I would maintain a good coordination in team. My intrest is in writing where, I can write for script, article, blog, eBook, and so on similar to that. I am interested in reading and writing mostly prefer to non-fiction topic/real life based concept. As a technology student I can work as a developer and can create a small projects according to requirement.

Hi ma'am Sir good morning! My name is Keneath Agbunag I'm 24 years old coming from San Mateo Rizal, and then I am Graduated at La Finns Scholastica College with the degree of bachelor of science in information technology at the passed 4 years, year 2018.. And my skills are Aside from I know how to used different Microsoft office. I am a great communicator. I can present my ideas well in-person, in writing and through social media and I'm a fast learner . I've worked hard to sharpen those skills and I have the Ability to work under pressure. , My past work before are in Sm Department Store San Mateo Rizal and Ever Gotesco Malls Commonwealth, Quezon City with a same position as a Checker .And being a Checker you need to take care every transaction cards documents who pay the customer to their purchase , responsible to put the customer sold item to case. And to assist them to selling area if they need some help to find what they want. And I left from my previous job Because I want to try other environment, and I want to enhance more my skills and my other capabilities when it comes to work and I believe this is the right company for me. And I myself, have plenty of hobbies. Anything from drawing, watching movies , and much more. However, my favorite hobby is pretty simple and I am sure that everybody does it. It is listening to music that is all Thank you.

i’m a freelance video editor, graphic artist, and sales representative

Hi sir /madam, I'm fresher and undergraduate students and I have done editing and composting course from maac Preet and I have done networking and hardware course from niit janakpuri and also done python course from cqs janakpuri.

For office work like operation l have experience in MRF TYRES as a godown incharge

OBJECTIVE: • An enthusiastic person seeking challenging career where can I learned and gained experience & my expertise would prove useful. • Can learn new assignments quickly and make decision that makes a job. SKILLS: • More Than two years experience as a MARKETING CO-ORDINATOR. • Well organized and skilled inventory control, Sales management and order processing. • Remarkable ability to analyze reports and solve problems. • Smart working and energetic with good communication skills. • Deep computer knowledge PROFESSIONAL EXPERIENCE: • Worked in Sks Knits Pvt Ltd from starting to till date Designation : Marketing Co-ordinator Period : January 2014 to January 2016 Roles & Responsibility • Responsibilities include Order follow up,Payment follow up&Total executives reporting follow up and Making executives to reach hifi targets. • Understood the clients requirement and needs. • Motivate and inspire team members and provide necessary inputs to drive the growth • Scheme communication and achieving monthly target. • Responsible for the retail management and assist in merchandizing. • Performed market research surveys amongst clients base to seek feedback on sales techniques follow-up methods and quality of after sales service • Worked in RA KNITWEAR Pvt Ltd from starting to till date Designation : Marketing Co-ordinator Head. Period : January 2016 to October 2017 Roles & Responsibility • Responsibilities include Order follow up,Payment follow up&Total executives reporting follow up and Making executives to reach hifi targets. • Understood the clients requirement and needs. • Motivate and inspire team members and provide necessary inputs to drive the growth • Scheme communication and achieving monthly target. • Responsible for the retail management and assist in merchandizing. • Performed market research surveys amongst clients base to seek feedback on sales techniques follow-up methods and quality of after sales service • Fixing Target and making sales development . • Worked in V-STAR CREATIONS Pvt Ltd from starting to till date Designation : EXECUTIVE STORE. Period : November 2017 to Till date. Roles & Responsibility • Responsibilities include receiving fabric and raising receipt for the same and maintain the stock. • Issuing fabric from the godown to cutting department as per the job order. • Maintaining batch wise stock for specified styles and preparing daily MIS reports. • Checking all the issue and receipts of finished goods as well as raw materials in all sections of the production and correcting it to present the final finished goods stock. • Responsible for providing stock statement for year end auditing. • Responsible for despatching and raising invoices for all all the po wise order finished goods to head office warehouse for bar coding and sales. • Responsible for overall stock movement. EDUCATION: School : Sri Ramakrishna vidhyalaya matric hr.sec.school. Year of pass out : 2011 to 2013 Graduation : Pursuing BBA 3rd YEAR at ANNAMALAI UNIVERSITY (CORRESPONDENCE) PERSONAL DETAILS: Father’s name : P.Gopalakrishnan Mother’s name : V.K.Girija Date of birth : 28 Apil 1995 General : Male Marital status : Single Languages Known : Tamil, Malayalam, English & Hindi Nationality : Indian Personal skills : Hardworking, Honest, Flexible, Interested to learn. DECLARATION: I here by declare that all the given above details are true, complete and correct to the best of my knowledge. If i am given an opportunity to work in your concern, I will render my service sincerely. Date: Place: V.K.Gokul

Seeking a Work at Home agent position where I can utilize my strengths in customer service and technical support skills in making customers feel valued and appreciated over the phone. 1 to 3 Years experienced customer service and technical support agent in a BPO company.

Systems: Windows 10, Server 2008/2012 Protocols: TCP/IP, FTP, HTTP, DNS, DHCP, NetBIOS, Ethernet Software: Java, Microsoft Office 365, Oracle, MS Visio, SAP, MacAfee, Visual Source Safe, Service-Now (SNOW), MS Project, Citrix, LANDesk, Cognos, Witness, Right Fax, WebEx, Skype, VERITAS Backup Exec, NetBackup, Adobe, Active Directory, Workshare, Endpoint, Remedy, MS SCCM 2012 Client Management Tools, Compass, Sales Force, AVAYA, Cisco VOIP Communicator, Bit-Locker, Digital Guardant Hardware: Desktops, Laptops/Tablets, Modems, PDA’s, Network Cards, Mother Boards, Printers, Scanners, Sniffers, Hubs, Routers, Switches Professional Experience Chase Bank Dec 2019 – Jan 2020 Contract • Migrating Teller systems to Windows 10 • Replace HP desktop with Thin Client system • Replace Scanner and Printer on Tellers desktop • Replace Mico HP printer at site. Mercedes Benz Corp, Sandy Springs, GA Nov 2018 – Nov 2019 Contract • Support clients with daily Software and Hardware issues • Migrating systems to Windows 10 • Record daily progress to Team Lead • Configured images to assign DHCP and IP address for systems • Administer Active Directory and Group Policy accounts • Responsible for deploying PCs to meet the needs of end-users while providing desktop support and related concerns • Analyze, record, and resolve all problems using a call tracking system Independent Consultant, Norcross, GA May 2017 – Nov 2018 IT Support Technician • Installed and supported Office 365 • Ran CAT5 Cable Lines • Repaired and replaced computer hardware • Performed on-site client support and troubleshooting through remote access using LANDesk Client • Installed and configured Anti-Virus & Malware software • Supported and maintained PC hardware in a multi-platform environment including desktops, laptops, monitors, printers, and audiovisual equipment • Coordinated printer installs, telephone changes, and vendor support • Install Windows 10 Home/Professional Editions • Configured SATA drives • Performed problem diagnosis and resolution for a variety of computer problems EX: network connectivity, Printer problems and VPN connectivity issues with Cable modems and DSL modems connected to routers Koch Business Solutions, Atlanta, GA May 2007 – May 2017 Provided support to Koch companies • Ensured business SLA’s and customer’s expectations on requests are met or exceeded. • Provided subject matter expertise to identify and recommend workable solutions to Tier 2 Team. • Administer Active Directory and Group Policy accounts. • Configured new devices using DNS to connect to the Internet or a private network. • Maintained audiovisual equipment in Conference rooms and Executive board rooms. • Performed on-site client support and troubleshooting using call tracking system ServiceNow (SNOW). • Used Microsoft SCCM 2012 Client to push company licensed software on client devices. • Used VMware workstation to connect to Citrix platform. • Configured Cisco and Avaya desk phones for new hires. • Installed and configured PDA devices for company employees. • Configured images to assign DHCP and IP address for old and new computers. • Provided Remote support to Sales Team, Home-based and Plants\Mills Clients. Team Lead • Supported 13 Tier 2 members of the IT team. • Coordinated Printers and Monitors moves with Departmental leaders. • Coordinated migration from Windows 7 to Windows 10 project. • Assisted with candidate selection to ensure staffing levels are maintained and that the right people are in the right roles. • Resolved all tickets escalated to severity 1. • Coordinated with Human Resources Department the recovery and reuse of hardware and software from terminated employees, which saved software licensing agreements and reused updated equipment. • Assist with QA of tickets for team members to help maintain consistent and thorough documentation in ticket logs. • Provide thorough feedback, both strengths and development opportunities, for team in order to assist with growth and development. • Orchestrated the relocation of 150 people from one building to another, which included PC’s, Servers, Printers and Fax machines. Georgia-Pacific Inc., Atlanta, GA Dec 2006 – May 2007 Technical Analyst Provided premium level support to Georgia Pacific divisions • Primary support to GP legal department. • Responded to customer calls within predefined metrics for Deskside assistance. • Performed problem diagnosis and resolution for a variety of computer problems such as network connectivity, printer problems and VPN connectivity issues with cable modems and DSL modems connected to Wi-Fi routers. • Assisted Consumer Product Business Group and IT support personal when deemed necessary. • Documented resolutions of problems and submit to Continuous Process Improvement Team to help increase first level call resolution

Managed reception and lobby area, greeted visitors and responded to requests for information. • Created and maintained spreadsheets and developed administrative and logistical reports. • Produced professional and error-free letters, presentations and spreadsheets. • Received and screened high volume of internal and external communications. • Prepared presentations and proposals, assisted in bookkeeping and produced budget reports. • Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation. • Posted open positions on company and social media websites. • Great communication skills with patients