Hire Crm freelancers in India

Explore high-skilled Crm freelancers in India on our flexible community-driven platform to help create your ideas or for short-term/full-time project.
Browse top 26 freelancers by category - to view all resumes click:
Saransh Bhayana
BASIC
LEAD DIGITAL ANALYST Saransh Bhayana, Sales & Marketing
• 5+ Years of experience in Managing & Optimizing Digital Campaigns on all digital channels (Adwords, Facebook Ads, Bing Ads) & SEO. • 4+ years of experience in CRM Campaign Management (SMS, Push notification, Email) & designing a digital strategy to achieve Upsell, Cross-Sell, Retention & Acquisitions. • Complete exposure to working with multiple teams like the product, Data sciences & Marketing as my core work area. • Expertise in designing Digital Strategy, Revenue Optimization & Growth hacking with Technical problem solving with respect to data flows & Automation & tool implementation. • Working Experience on tools & language like Adobe Analytics, Omniture, SAS (EG), SQL, Adobe Campaign Manager, Unica IBM Campaign, Qlik Sense Dashboarding, JIRA-Confluence, Pega Decisioning. • My experience holds both business understanding & Technical understanding where I have worked as a part of the marketing team & multiple technical projects with the Data sciences & Development team for product designing & Implementation. • Work experience is diversified from Implementation of Digital campaigns to its performance with all the technical solutions involved from automation to any tool implementation. • Handled Multiple projects & Inside Solution architect to look in for growth opportunity with the client by advising Technical & Business Solutions for their growth and enabling more scope of work for the company.
Sales & Marketing
Display Advertisng
Social Media Marketing
CRM
Search Engine Optimization
Google Adwords
30 $
atul jain
BASIC
Product Manager Atul Jain, Websites, IT & Software
• Understood consumer need's and behaviour through extensive research, customer feedback analysis to implement DIY flows, improved Customer Service (Ticket Creation), decreased FTE count • Gathered business requirements, made BRD's , designed Use cases, User stories, Flow diagrams • Designed Customer facing Websites/ Applications/ Web Portals / Chatbots / WhatsApp Chatbots • Defining Product Roadmap and drive the Product Development in an analytical and structured way across platforms (web, mobile) • Collaborated with UI Team to produce wireframes, designs, HTML's for development Teams • Perform UAT Testing for enhancements, features, products to produce final product (Go-Live) • Implemented Call Centre Automation for Customer Service and Leads - Auto Dialler, daily MIS's, monitoring KPI's • Helped in generating high quality leads for (Home Loans) through Automation/Data Analytics • Go-To-Market Strategy - Formulated Customer Service and Leads strategy for over 500K happy IIFL customers • Experience with Analytical tools like Google Analytics, Clever Tap, Power BI, • Analyse existing business process and do process reengineering and develop To Be processes Understand and present functionalities present and not present in applications (GAP and scope of enhancement) • Implemented Digital Strategy and Transformation across Unilever Global • Transitioned more than 10 processes/projects from Unilever Poland to Capgemini • Did process mapping ,analysis of improvement areas across Supply Chan Finance • Used UI Path to implement RPA across Supply chain Finance processes • Offered strategic consulting on problem-solving, gap analysis, risk analysis, and cost-benefit analysis • Liaising with stakeholders for gathering requirement, scoping and documenting business requirements; supporting the high priority accounts clients • Administered pre-sales activities across European region of Unilever and creating presentations, pitching to client to get more and more processes from Unilever • Monitored process re-engineering to reduce costs and improve efficiency
Websites, IT & Software
Agile Project Management
AI/RPA development
Analytics
Business Intelligence
ERP/CRM Software
10 $
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