Hire Customer Service freelancers in United States

Explore high-skilled Customer Service freelancers in United States on our flexible community-driven platform to help create your ideas or for short-term/full-time project.
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Joseph Woodward
BASIC
United States, Boston
Legal Assistant, Joseph Woodward, Data Entry & Admin
Education Boston University September, 2016 – May, 2020 Bachelor of Science in Business Administration GPA: 3.82 Concentrations in Finance and Business Law • Summa Cum Laude • Beta Gamma Sigma Honor Society Internships and Work Experience Corporate Finance Intern June, 2019 – August, 2019 Quest Diagnostics — Secaucus, NJ/Los Angeles, CA • Analyzed the monetary and contractual risk of hospitals deviating from contractually agreed upon prices for various diagnostic tests • Presented my recommended risk mitigation strategies to senior management, including the Chief Financial Officer, within the finance department • Estimated savings over a twelve month timeline for my recommended initiatives: $665,377 Enterprise Communications and Media Relations Intern May, 2018 – August, 2018 Travelers Insurance — Hartford, CT • Coordinated media developments and interviews, wrote and edited press releases, and helped formulate external communications strategy • Wrote the Daily Recap for the 2018 PGA TOUR Travelers Championship. The press release was a summary of the important developments throughout the golf tournament Legal Assistant May, 2017 – January, 2018 The Law Firm of Sher, Cummings & Ellis — Arlington, VA • Drafted and edited correspondence to judges, clerks, community service managers, clients, and opposing counsel • Interviewed approximately 100 potential clients for pre-screening analysis • Acted as an agent to the executor of several estates Club Leadership Positions President & Editor-in-Chief April, 2019 – April, 2020 Boston Political Review – Boston University • Led the publication to a 26% increase in readership • Raised The Review’s staff from 31 to over 50 writers and editors Competencies & Skills Law School Admission Test June, 2020 • Score: 173 • Percentile: 99th Skills • Proficient in Microsoft Office, excellent communicator, effective and detail-oriented writer Languages • English: native speaker • Mandarin: conversational • Spanish: conversational
Data Entry & Admin
Bookkeeping
Customer Service
Data Entry
Email Handling
Microsoft Office
$25
Yolanda Munoz
BASIC
United States, New York
Yolanda Munoz Yolanda Munoz, Data Entry & Admin
YOLANDA MUÑOZ Education Taylor Business Institute, New York, NY Computer/Technical Skills Bilingual (English/Spanish) Microsoft Office, Google Sheets, Outlook – Systems: IDX, Crown, Crown Scan, Insurance Authorization Systems Relevant Experience Administrative Assistant June 2019-Present Kelly Vision Center - New York, New York • Oversee and manage three front desk receptionists and create weekly schedules. • Organize and schedule department meetings/post-surgery appointments. • Produce and distribute correspondence memos, letters and faxes. • Monitor office supply inventory, stock invoices, and expedite orders. • Develop administrative staff by providing educational opportunities and bi-quarterly trainings. • Ensure full operation of medical equipment with preventive maintenance. • Attend and manage career fair information sessions. • Verify Insurances and serve as liaison with higher administration. Senior Secretary - Neurology Department Sept 2017-June 2019 Columbia Presbyterian Hospital- New York City, NY • Contact health insurances for patient medical and prescription authorizations. • Maintain calendars, schedule staff meetings and conference calls via Microsoft Outlook. • Support hospital compliance with Patient Safety Goals. • Resolve patient issues with compassion and confidence within the expected timeframe. • Scan all necessary patient documentation upon final authorization confirmation. Administrative Coordinator Jun 2015-Nov 2016 Prodigy Properties – West Palm Beach, FL • Order all office supplies and equipment to ensure adequate resources for office operations. • Answer all real estate calls/inquiries and direct to the proper agent for follow up. • Maintain office calendar via Outlook for staff meetings and office announcements. • Upkeep and update broker profiles for social media and networking websites. Front Desk Manager Sept 2011-June 2015 Hospital for Special Surgery – Spine & Sport – Jupiter, FL • Manage a fast-paced office and switchboard while maintaining a high level of customer service. • Verify insurance service coverage in addition to obtaining referrals and authorizations. • Post charges and generate invoices for patients at time of service; assist with all payment methods. • Coordinate all rehabilitation specific expos and arrange all office staff travel itineraries and expense reimbursements. • Arrange and set up conference room for meetings and catering events. Office Manager April 2005-Sept 2011 Hospital for Special Surgery - New York, N.Y • HR responsibilities including tracking hours, managing time off, vacation time & maintaining employee files. • Process purchase orders in order to audit office invoices. • Supervise and provide training for office staff to assure maintenance of routine daily lab operations. • Maintain outlook calendar and office schedules for Director; set up conference and travel arrangements. • Manage the calculation and disbursement of the bi-weekly payroll. • Supporting Compliance with Patient Safety Goals.
Data Entry & Admin
Customer Service
Data Processing
Data Entry
General Office
Email Handling
$27
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