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Krylle Enesario
BASIC
Philippines, Polomolok
CUSTOMER SERVICE REPRESENTATIVE Krylle Enesario, Data Entry & Admin
I have more than six (6) years of experience in the BPO industry. I have worked as a CSR for these AT&T accounts (UVERSE, Mobility, DirecTV, Telco SouthEast, and MidWest). I have also worked for restaurant.com, and currently, I am working for an e-commerce company (patpat.com) as a Team Manager. Here are my skills and software/app knowledge. ✔ Convert any files from one format to another. ✔ Convert any files to links using AWS (Amazon Web Services) for easy web access anytime, anywhere. ✔ Access PCs and mobile devices remotely with TeamViewer. ✔ Shorten long links using bitly. ✔ Run android APPS on PC using Android emulators (LD Player, BlueStacks). ✔ Process refunds in ADYEN, STRIPE, CHECKOUT, PAYPAL, BOLETO, Klarna, etc. ✔ Data Entry (Microsoft Word, Microsoft Excel, Spreadsheet, Google Docs, Google Sheets). ✔ Respond to disputes in PayPal. ✔ Respond to negative reviews in Trustpilot, BBB and Sitejabber. ✔ Creating and editing images (basic) in lightroom, photoscape, and Picasa. ✔ Email handling through Outlook, QQ email, Gmail, Ali Mail, and PDESK (a native-owned email ticketing service by patpat.com). ✔ Reply to chats using Salesforce. ✔ Answer phone calls (inbound and outbound) using VOIP services such as GoToConnect (formerly Jive) and phone.com. ✔ Upload, download, modify files in Google Drive, Dropbox, Amazon Drive, Xiaomi Cloud, and Microsoft OneDrive. ✔ Manage Facebook/Instagram business accounts. ✔ Order processing, billing, and sales (AT&T CRM). ✔ Order tracking (17Track, ParcelsApp, Aftership, etc.). Provide customers with a local courier's name, local tracking number, and phone number to call and ensure delivery. ✔ Order modification (modify customers' orders change request e.g. color, size, quantity, etc.). ✔ Social Media pages (Facebook, Instagram, and LinkedIn) manager. ✔ Translate English to Filipino and other Philippine dialects (Hiligaynon aka Ilonggo, Cebuano, Karay-a, and Chavacano Zamboangueno). ✔ Track time using Time Doctor and Hubstaff. ✔ Daily use of Skype, WhatsApp, and Slack chatting services. ✔ Web Research (Google, Bing, Yahoo search engines and company directories). If you find the above skills helpful or relevant to what you need, please do not hesitate to communicate with me on this platform. I look forward to hearing from you soon. God bless!
Data Entry & Admin
Data Entry
Transcription
Data Mining
Customer Support
Email Handling
$5
Katrina Cisa Salamanca
BASIC
Philippines, Maco
Data Entry | Product Uploader | Virtual Assistant Katrina Cisa Salamanca, Data Entry & Admin
Hi, I am Katrina Cisa Salamanca, and my goal is to provide the best services possible to all of my clients. I offer 100% guaranteed satisfaction to all my clients. I have experienced tasks more on Microsoft EXCEL PROFESSIONAL. I have experience mainly in Excel Data's, Data Sorting, Separate Large Data, Data Cleaning, Rearrange Excel Data, Data Filter and solve other Excel issues. I am fast, reliable, and accurate. My Full Services List: Data Entry (All type) Web scraping All type of excel work Financial data analysis Hard Money Banking Excel Graph & Charts Drop down list,data entry form Accounting Social marketing manager Data scraping /Mining Data Extraction Lead generation Copy Paste PDF to word PDF to excel PowerPoint presentation Product Upload Web research MS Outlook Mailing Work Excel formatting • Modify font style • Sort and filter • Find and Replace • Duplicate removing • Empty rows removing • Add colour and border • Alignment Salient characteristics of my services • The fair price • Precise work done • Fast delivery • Revisions If you need extra care of your project then please give me a touch, I will be 24 hours online for your help. I assure that I will give you best work until fulfill your satisfaction. Contact me Now Thanks.
Data Entry & Admin
Virtual/Administrative Assistant
Data Scraping
Data Entry
Web Search
$10
Bodar Kalpesh
BASIC
India, Ankleshwar
’Pharmaceutical and healthcare Consultation, Documentation, 21 CFR 11 I´m a Professional of data entry work with 10+ years experience working as a consultant Bodar Kalpesh, Data Entry & Admin
’Pharmaceutical and healthcare Consultation, Documentation, 21 CFR 11 Hello There, I´m a pharmacist with 10+ years experience working as a consultant and Work Experience of Different reputed Pharmaceuticals industries of Immunosuppressant, anti diabetic, anti hypertensive, anti angina anti psychotic and anti diarrheal agents etc. I am Register Pharmacist of India. I´m a Professional of data entry work with 10+ years experience working as a consultant and Work Experience of Different reputed industries. I am Master of art of India. - Excelled in MS Excel, Word, PowerPoint -Data Entry Specialist - Admin Support, Documentation work and E-commerce jobs - Videos Editor, Logo Design, Google page making, Clickable Email Signature, articles, medical content, books, brochures, advertisements, legal documentation, technical content -I am fast-working, professional, cooperative, and responsible, I always double check and proofread thoroughly, I do not miss deadlines. - I am very reliable, efficient, detail oriented and always deliver high quality work that meet client's satisfaction and expectation. -my experiences and hard work make me reliable and fit to any job mentioned above. I am excited to work with you and show my loyalty and efficient work to your assignments. Please do contact so that we can discuss further Expertise, -Pharmaceutical and healthcare expert, -Works 21 CFR Chapter 11, -Works all type relate to subject Pharmaceutics, Pharmacology, and Pharmacognosy. -Pharmaceuticals formulation, cosmetics, API Manufacturing, Nutrition, -Pharmacist Support, -Medicine Import export, -All type audit work, Contract Manufacturing, Pharmaceutical investment & project management, Pharmaceuticals and medicine Website development. - All type Document work BMR, SOP, CCF, Deviation, Incident report, VMP, Process Validation, Equipment Qualification, Instrument Calibration, and APQR, Work in SAP system, SCADA system. -Export of all type pharmaceuticals product, cosmetics, Ayurvedic and Herbal product. Document work like -Regulatory documentation and Audit Preparation for any regulatory body in the world including WHO, US FDA, UK MHRA, TGA Australia, MCC South Africa, INVIMA Colombia, Germany (EU-GMP). -Validation Master Plan (VMP) -Validation Protocol (VP) -Validation Reports (VR) -Standard Operating Procedures (SOP) -Batch manufacturing record -Batch Packing Record -Recipe Design -Process Validation -Cleaning Validation -Equipment Qualification (RMG, FBD, SIFTER, PASTE KETLE, FBP, BLENDER, COMILL, CADMILL, MULTIMILL, SPHERONIZER EXTRUDER, COMPRESSION, COATING, BIN WASHING MACHINE, TABLET DRILLING MACHINE, TABLET INSPECTION MACHINE, TABLET PRINTING MACHINE, COUNTER LINE, BLISTER AND ALU-ALU PACKING LINE, CAPSULE FILLING MACHINE ) -Calibration of instrument -Medicine formula design calculation of api and excipients. -Cosmetic formulation and manufacturing like creak, lotion, toilet preparation, shampoo, conditioner, soap and mouthwash formulation. -Pharmaceuticals formulation and manufacturing of Tablet, Capsules, suspension, liquid, elixir suppository, syrup, bilayer tablet, pellet capsule, ointment, pellet granules and ampoules and injection formulation. -All type formulation and production manufacturing factory setup Allopathic, Herbal, Unani, Ayurvedic and nutrition. -Different type control drug delivery system, Nano Particles, enteric coating Function coating, Aerogel, osmotic pump, Prolonged action,Enhancement of half-life of drug, Slow action, Poor dissolution rate, Site specific action, Enteric coated materials & Tablet hardness, Natural & Synthetic polymer. Site specific therapeutic action Clinical phase trial Drug Safety & fewer side effects Cheaper drug delivery Spatial & temporal delivery Specific & accurate treatment Drug targeting strategies Advances in drug targeting components Rational & computer aided drug designing Recent approaches to drug targeting Factors influencing drug targeting Herbal Novel Drug Deliver Pharmacokinetic and Pharmacodynamics Study Therapeutic window & therapeutic index Dose calculation Toxic effect & drug interaction Absorption, Distribution, Metabolism Bioavailability & Excretion Dose- response relationship Preformulation Study Facility and Utility Setup GMP Docunment work ProductionPlaning, Facility qualification Machine, Raw Material, Packing Material Sourcing. Gmp review of pharmaceuticals Plant. Manufacturing Facility development of Plant.
Data Entry & Admin
Data Entry
Data Extraction
Excel
Microsoft Office
Microsoft Outlook
$10
Sidney Hargrave
BASIC
United States, Portsmouth
General Freelance Sidney Hargrave, Data Entry & Admin
Norfolk Naval Shipyard: August 2015 – Present Shipfitter Apprentice 8.2019-Present: Assisted in the shipyard JRC program as a material handler. Duties include cataloguing, organizing, and tracking of material for shipyard use, as well as customer service. 5.2019-8.2019: Assisted C920 Instructor Don Martin. Responsible for fixing the filing system; filing tests and test results; making copies of coursework as needed; providing assistance with coursework edits; taking phonecalls; communicating with management. 8.2018-4.2019: Worked in 900F as a Hazmat Coordinator/JRC/Tool Room attendant. Responsible for organizing, issuing, and tracking hazardous material, as well as checking satellite EUSLs. Attended a class on CHRIMP and learned how to handle EUSLs. Issued gloves, safety glasses, and other consumables as needed. Ran inventory. Prepared appropriate emails and memos about work. Maintained tool inventory and issue tools as needed. Input data in eFem and Microsoft Excel. Tracked shuttle driver data. Accepted and filed work tickets for 900F. Worked on the La Jolla project replacing floor tile, patching holes in drywall, and helping frame a trailer. Tracked furniture for the projects. Utilized eFem, Webcentral, various. 4.2018-8.2018: Assisted the X11 and X17 Apprentice Supervisors with office work; put together Trade Training Plans for the incoming first years; performed various tasks such as making copies, putting documents together, and relaying documents to other departments; aided in answering first years’ questions & in directing them as instructed by Apprentice Supervisors. 9.2016-10.2016: Spent time in Mold Loft learning pipe development, crafting item molds in AutoCAD. Reading/understanding paperwork and blueprints. Fitting and cutting components for ships. Laying out patterns for components. Repairing and maintaining components on ships. 8.2015-9.2016: Shop work and training. Self Employed: January 2009 - Present Artist Taking private commissions of illustrations, logos, and tattoos utilizing Adobe Photoshop and Clip Studio Paint. Communicating with customers to negotiate prices and ensure quality of purchase. Participating in conventions, and in doing so, maintaining an inventory of office supplies as well as the items for sale such as books, prints, and stickers; price range; designed and ordered a standing banner for advertisement; recorded money in spreadsheets; and travel information. Took on multiple jobs related to typography, graphic design, and logo design Miscellaneous Painting the interior of houses utilizing paint rollers, drop cloth, trays. Installed window unit air conditioners. Built sheds, extra rooms, repaired walls, fixed rabbit hutches. Installed drywall. Utilized hammers, nails, drills, measuring tape, levels, wrenches. Repaired toilets, showers, and sinks. Built and repaired computers.
Data Entry & Admin
Customer Service
Infographic and Powerpoint Slide Designing
Email Handling
Data Entry
Microsoft Office
$30
Sheetal Singh
BASIC
United States, Coral Springs
Copy Writer - Content Writer Sheetal Singh, Data Entry & Admin
From Being a successful Television Producer/ Director in India to being a Restaurant owner In USA to a Trained Business Analyst my Career Graph has been very exciting and unique. I started my career in the Television industry in India in 2004 with established channels such as Zoom, Zee TV, SONY PIX and Star CJ Alive. I have been a Producer for Promos and Packaging for a solid 5 years and Senior Producer /Director for LIVE TV SHOPPING channel for a solid 5 years. In the entire 10 years of my TV career I have got to work with extremely well-established Producers and Directors who have imparted their technical and creative knowledge duly to me. I have maximized the learning process by actively writing scripts for promos, interstitials, A/V’s and 30 minute shows in both Hindi and English Language with excellent command on both. Technically Lighting, Editing and Camera work comes naturally to me because I am a keen observer of objects and people and storytelling through frames is my forte. In 2014 I moved to Florida, USA and took a short break from the working life to family life. I got married and have a wonderful daughter and now that we had grown as a family it was time to venture into the family business. I proudly owned a Food Franchise in 2018-2019. It taught me the ropes of the Corporate world in the USA for the very first time, expanding my knowledge and experience to a completely different level. It was my first time in food industry and doing business is no easy task. Amongst all my Training and experience I would like to say the Restaurant industry is tough. Especially for a newbie like me. However when the going gets tough,the tough gets going. I had to toughen up when I knew the business didn’t give us satisfactory results. Hence in Aug 2019 since I had already taken a leap of faith I wanted to risk everything I had a show the world that I have great culinary skills. I wanted to introduce Indian food in the city of Coral Springs with a new concept which many may have not tried before. It was a lovely experience ,I built a fantastic customer base ,was the chief Chef and trained my staff effectively.Thus Scheduling, Managing Payroll and keeping the files up to date was all handled by me. The COVID-19 Pandemic took a toll on us and the best move was not to continue the business because of uncertainty. That didn’t put me in the idle seat either. I immediately utilized this precious time learning a new skill in a totally interesting field of IT. I took Business Analyst training and my performance in all assigned tasks got me good results but definitely there is a lot of room for learning. I will summarize my 15 year work graph as I take up what life offers to me and I don’t hesitate to try it, learn it and probably be an expert at it.
Data Entry & Admin
General Office
Transcription
Web Search
$25
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