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Krylle Enesario
BASIC
Philippines, Polomolok
CUSTOMER SERVICE REPRESENTATIVE Krylle Enesario, Data Entry & Admin
I have more than six (6) years of experience in the BPO industry. I have worked as a CSR for these AT&T accounts (UVERSE, Mobility, DirecTV, Telco SouthEast, and MidWest). I have also worked for restaurant.com, and currently, I am working for an e-commerce company (patpat.com) as a Team Manager. Here are my skills and software/app knowledge. ✔ Convert any files from one format to another. ✔ Convert any files to links using AWS (Amazon Web Services) for easy web access anytime, anywhere. ✔ Access PCs and mobile devices remotely with TeamViewer. ✔ Shorten long links using bitly. ✔ Run android APPS on PC using Android emulators (LD Player, BlueStacks). ✔ Process refunds in ADYEN, STRIPE, CHECKOUT, PAYPAL, BOLETO, Klarna, etc. ✔ Data Entry (Microsoft Word, Microsoft Excel, Spreadsheet, Google Docs, Google Sheets). ✔ Respond to disputes in PayPal. ✔ Respond to negative reviews in Trustpilot, BBB and Sitejabber. ✔ Creating and editing images (basic) in lightroom, photoscape, and Picasa. ✔ Email handling through Outlook, QQ email, Gmail, Ali Mail, and PDESK (a native-owned email ticketing service by patpat.com). ✔ Reply to chats using Salesforce. ✔ Answer phone calls (inbound and outbound) using VOIP services such as GoToConnect (formerly Jive) and phone.com. ✔ Upload, download, modify files in Google Drive, Dropbox, Amazon Drive, Xiaomi Cloud, and Microsoft OneDrive. ✔ Manage Facebook/Instagram business accounts. ✔ Order processing, billing, and sales (AT&T CRM). ✔ Order tracking (17Track, ParcelsApp, Aftership, etc.). Provide customers with a local courier's name, local tracking number, and phone number to call and ensure delivery. ✔ Order modification (modify customers' orders change request e.g. color, size, quantity, etc.). ✔ Social Media pages (Facebook, Instagram, and LinkedIn) manager. ✔ Translate English to Filipino and other Philippine dialects (Hiligaynon aka Ilonggo, Cebuano, Karay-a, and Chavacano Zamboangueno). ✔ Track time using Time Doctor and Hubstaff. ✔ Daily use of Skype, WhatsApp, and Slack chatting services. ✔ Web Research (Google, Bing, Yahoo search engines and company directories). If you find the above skills helpful or relevant to what you need, please do not hesitate to communicate with me on this platform. I look forward to hearing from you soon. God bless!
Data Entry & Admin
Data Entry
Transcription
Data Mining
Customer Support
Email Handling
$5
Bodar Kalpesh
BASIC
India, Ankleshwar
’Pharmaceutical and healthcare Consultation, Documentation, 21 CFR 11 I´m a Professional of data entry work with 10+ years experience working as a consultant Bodar Kalpesh, Data Entry & Admin
’Pharmaceutical and healthcare Consultation, Documentation, 21 CFR 11 Hello There, I´m a pharmacist with 10+ years experience working as a consultant and Work Experience of Different reputed Pharmaceuticals industries of Immunosuppressant, anti diabetic, anti hypertensive, anti angina anti psychotic and anti diarrheal agents etc. I am Register Pharmacist of India. I´m a Professional of data entry work with 10+ years experience working as a consultant and Work Experience of Different reputed industries. I am Master of art of India. - Excelled in MS Excel, Word, PowerPoint -Data Entry Specialist - Admin Support, Documentation work and E-commerce jobs - Videos Editor, Logo Design, Google page making, Clickable Email Signature, articles, medical content, books, brochures, advertisements, legal documentation, technical content -I am fast-working, professional, cooperative, and responsible, I always double check and proofread thoroughly, I do not miss deadlines. - I am very reliable, efficient, detail oriented and always deliver high quality work that meet client's satisfaction and expectation. -my experiences and hard work make me reliable and fit to any job mentioned above. I am excited to work with you and show my loyalty and efficient work to your assignments. Please do contact so that we can discuss further Expertise, -Pharmaceutical and healthcare expert, -Works 21 CFR Chapter 11, -Works all type relate to subject Pharmaceutics, Pharmacology, and Pharmacognosy. -Pharmaceuticals formulation, cosmetics, API Manufacturing, Nutrition, -Pharmacist Support, -Medicine Import export, -All type audit work, Contract Manufacturing, Pharmaceutical investment & project management, Pharmaceuticals and medicine Website development. - All type Document work BMR, SOP, CCF, Deviation, Incident report, VMP, Process Validation, Equipment Qualification, Instrument Calibration, and APQR, Work in SAP system, SCADA system. -Export of all type pharmaceuticals product, cosmetics, Ayurvedic and Herbal product. Document work like -Regulatory documentation and Audit Preparation for any regulatory body in the world including WHO, US FDA, UK MHRA, TGA Australia, MCC South Africa, INVIMA Colombia, Germany (EU-GMP). -Validation Master Plan (VMP) -Validation Protocol (VP) -Validation Reports (VR) -Standard Operating Procedures (SOP) -Batch manufacturing record -Batch Packing Record -Recipe Design -Process Validation -Cleaning Validation -Equipment Qualification (RMG, FBD, SIFTER, PASTE KETLE, FBP, BLENDER, COMILL, CADMILL, MULTIMILL, SPHERONIZER EXTRUDER, COMPRESSION, COATING, BIN WASHING MACHINE, TABLET DRILLING MACHINE, TABLET INSPECTION MACHINE, TABLET PRINTING MACHINE, COUNTER LINE, BLISTER AND ALU-ALU PACKING LINE, CAPSULE FILLING MACHINE ) -Calibration of instrument -Medicine formula design calculation of api and excipients. -Cosmetic formulation and manufacturing like creak, lotion, toilet preparation, shampoo, conditioner, soap and mouthwash formulation. -Pharmaceuticals formulation and manufacturing of Tablet, Capsules, suspension, liquid, elixir suppository, syrup, bilayer tablet, pellet capsule, ointment, pellet granules and ampoules and injection formulation. -All type formulation and production manufacturing factory setup Allopathic, Herbal, Unani, Ayurvedic and nutrition. -Different type control drug delivery system, Nano Particles, enteric coating Function coating, Aerogel, osmotic pump, Prolonged action,Enhancement of half-life of drug, Slow action, Poor dissolution rate, Site specific action, Enteric coated materials & Tablet hardness, Natural & Synthetic polymer. Site specific therapeutic action Clinical phase trial Drug Safety & fewer side effects Cheaper drug delivery Spatial & temporal delivery Specific & accurate treatment Drug targeting strategies Advances in drug targeting components Rational & computer aided drug designing Recent approaches to drug targeting Factors influencing drug targeting Herbal Novel Drug Deliver Pharmacokinetic and Pharmacodynamics Study Therapeutic window & therapeutic index Dose calculation Toxic effect & drug interaction Absorption, Distribution, Metabolism Bioavailability & Excretion Dose- response relationship Preformulation Study Facility and Utility Setup GMP Docunment work ProductionPlaning, Facility qualification Machine, Raw Material, Packing Material Sourcing. Gmp review of pharmaceuticals Plant. Manufacturing Facility development of Plant.
Data Entry & Admin
Data Entry
Data Extraction
Excel
Microsoft Office
Microsoft Outlook
$10
Sidney Hargrave
BASIC
United States, Portsmouth
General Freelance Sidney Hargrave, Data Entry & Admin
Norfolk Naval Shipyard: August 2015 – Present Shipfitter Apprentice 8.2019-Present: Assisted in the shipyard JRC program as a material handler. Duties include cataloguing, organizing, and tracking of material for shipyard use, as well as customer service. 5.2019-8.2019: Assisted C920 Instructor Don Martin. Responsible for fixing the filing system; filing tests and test results; making copies of coursework as needed; providing assistance with coursework edits; taking phonecalls; communicating with management. 8.2018-4.2019: Worked in 900F as a Hazmat Coordinator/JRC/Tool Room attendant. Responsible for organizing, issuing, and tracking hazardous material, as well as checking satellite EUSLs. Attended a class on CHRIMP and learned how to handle EUSLs. Issued gloves, safety glasses, and other consumables as needed. Ran inventory. Prepared appropriate emails and memos about work. Maintained tool inventory and issue tools as needed. Input data in eFem and Microsoft Excel. Tracked shuttle driver data. Accepted and filed work tickets for 900F. Worked on the La Jolla project replacing floor tile, patching holes in drywall, and helping frame a trailer. Tracked furniture for the projects. Utilized eFem, Webcentral, various. 4.2018-8.2018: Assisted the X11 and X17 Apprentice Supervisors with office work; put together Trade Training Plans for the incoming first years; performed various tasks such as making copies, putting documents together, and relaying documents to other departments; aided in answering first years’ questions & in directing them as instructed by Apprentice Supervisors. 9.2016-10.2016: Spent time in Mold Loft learning pipe development, crafting item molds in AutoCAD. Reading/understanding paperwork and blueprints. Fitting and cutting components for ships. Laying out patterns for components. Repairing and maintaining components on ships. 8.2015-9.2016: Shop work and training. Self Employed: January 2009 - Present Artist Taking private commissions of illustrations, logos, and tattoos utilizing Adobe Photoshop and Clip Studio Paint. Communicating with customers to negotiate prices and ensure quality of purchase. Participating in conventions, and in doing so, maintaining an inventory of office supplies as well as the items for sale such as books, prints, and stickers; price range; designed and ordered a standing banner for advertisement; recorded money in spreadsheets; and travel information. Took on multiple jobs related to typography, graphic design, and logo design Miscellaneous Painting the interior of houses utilizing paint rollers, drop cloth, trays. Installed window unit air conditioners. Built sheds, extra rooms, repaired walls, fixed rabbit hutches. Installed drywall. Utilized hammers, nails, drills, measuring tape, levels, wrenches. Repaired toilets, showers, and sinks. Built and repaired computers.
Data Entry & Admin
Customer Service
Infographic and Powerpoint Slide Designing
Email Handling
Data Entry
Microsoft Office
$30
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