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Yolanda Munoz
United States, New York
Yolanda Munoz Yolanda Munoz, Data Entry & Admin
YOLANDA MUÑOZ Education Taylor Business Institute, New York, NY Computer/Technical Skills Bilingual (English/Spanish) Microsoft Office, Google Sheets, Outlook – Systems: IDX, Crown, Crown Scan, Insurance Authorization Systems Relevant Experience Administrative Assistant June 2019-Present Kelly Vision Center - New York, New York • Oversee and manage three front desk receptionists and create weekly schedules. • Organize and schedule department meetings/post-surgery appointments. • Produce and distribute correspondence memos, letters and faxes. • Monitor office supply inventory, stock invoices, and expedite orders. • Develop administrative staff by providing educational opportunities and bi-quarterly trainings. • Ensure full operation of medical equipment with preventive maintenance. • Attend and manage career fair information sessions. • Verify Insurances and serve as liaison with higher administration. Senior Secretary - Neurology Department Sept 2017-June 2019 Columbia Presbyterian Hospital- New York City, NY • Contact health insurances for patient medical and prescription authorizations. • Maintain calendars, schedule staff meetings and conference calls via Microsoft Outlook. • Support hospital compliance with Patient Safety Goals. • Resolve patient issues with compassion and confidence within the expected timeframe. • Scan all necessary patient documentation upon final authorization confirmation. Administrative Coordinator Jun 2015-Nov 2016 Prodigy Properties – West Palm Beach, FL • Order all office supplies and equipment to ensure adequate resources for office operations. • Answer all real estate calls/inquiries and direct to the proper agent for follow up. • Maintain office calendar via Outlook for staff meetings and office announcements. • Upkeep and update broker profiles for social media and networking websites. Front Desk Manager Sept 2011-June 2015 Hospital for Special Surgery – Spine & Sport – Jupiter, FL • Manage a fast-paced office and switchboard while maintaining a high level of customer service. • Verify insurance service coverage in addition to obtaining referrals and authorizations. • Post charges and generate invoices for patients at time of service; assist with all payment methods. • Coordinate all rehabilitation specific expos and arrange all office staff travel itineraries and expense reimbursements. • Arrange and set up conference room for meetings and catering events. Office Manager April 2005-Sept 2011 Hospital for Special Surgery - New York, N.Y • HR responsibilities including tracking hours, managing time off, vacation time & maintaining employee files. • Process purchase orders in order to audit office invoices. • Supervise and provide training for office staff to assure maintenance of routine daily lab operations. • Maintain outlook calendar and office schedules for Director; set up conference and travel arrangements. • Manage the calculation and disbursement of the bi-weekly payroll. • Supporting Compliance with Patient Safety Goals.
Data Entry & Admin
Customer Service
Data Processing
Data Entry
General Office
Email Handling
27 $
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