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Rahul Lohra
BASIC
India, Ranchi
Administrative Assistant Rahul Lohra, Writing & Content
SKILLS SET  Software: MS Office, Adobe Photoshop  Writing: Articles, Report Writing, Drafting, Documenting and Formatting Reports  Programming Language: C, C++, Java, SQL, Php, Java Script, HTML, Python (Intermediate), Unix Shell Programming (intermediate)  Theory Paper: Data Structure, Operating System, DBMS, Networking  Operating System: Windows 7/8/10, Unix OS (Ubuntu, Linux) WORK EXPERIENCE AMITY UNIVERSITY JHARKHAND – SR. TECHNICAL ASSISTANT 14TH NOV 2016 – CURRENT [5th year running]  The key responsibility is to train undergraduate and post graduate students in different programming Languages like C, C++, Java, SQL, Python, PHP, Visual Basic, Shell Programming.  Preparing lectures PPT for scheduled classes.  Member of AUJ Editorial Board: o Drafting content, Compilation of data, preparing statistics, data analysis. o Editing and formatting content for the quality report. o Designing layout for the Report.  Member of the Placement Committee: o Approaching Associated companies for placement drives o Assisting in conduction of placement events at campus o Preparing Placement Analysis & Stats. DATAPRO COMPUTERS PVT. LTD. - SOFTWARE TRAINER 7TH JAN 2014 – 7TH SEP 2016 [2 Years]  The key responsibility was to train the enrolled students in different programming languages (C, C++, JAVA, SQL, PHP, ASP .Net, HTML, JSP, C# etc.)  Providing Internship in Web Designing and JAVA to the enrolled student.  Contributing to government live projects like PMKVY, SJSRY, NULM, NSDC, etc. to train students in Fundamental of computer knowledge with MS-Office package, under different skill development programs runs by Indian Government.
Writing & Content
Content Strategy
Powerpoint
Report Writing
Technical Documentation
Word Processing
15 $
Dave Shively
BASIC
United States, Lahaina
Writer/Designer Dave Shively, Writing & Content
I've been a designer for 33 years and as Production Director for Lahaina Printsellers, Ltd. (1996-2020), I created, developed and managed all facets of the production department. I was responsible for producing every order, stock print and display piece. In other words, my hands have been on every print you see in the galleries and nearly every print we produced since 1996. I co-wrote, designed and developed all promotional and advertising materials. I was solely responsible for creating custom presentations for hotel projects and destination groups. I provided assistance with sales, marketing and merchandising strategies. I also assisted several local artists form their commercial identities and market their work. I took on wide-format printing technology and the advances that came with the trade to help shape the company become the most successful giclée gallery on Maui. https://www.rarebookhub.com/articles/2552/print?page_id=4607 The challenges that were brought about last year by the Covid pandemic, prompted me to end my career with Lahaina Printsellers and put my decades of design, printing and art business experience together to create my online art gallery, Maui Visions. (www.mauiartprints.com). I designed and wrote all content on my site and shot every product shown. This side project is a work in progress and I’m expanding my gallery collections and services every day.
Writing & Content
Communications
Content Writing
Copywriting
Technical Documentation
Technical Writing
30 $
Mohammed Rahman
BASIC
United States, New York
QA Lead Analyst Mohammed Rahman , Websites, IT & Software
• 8+ years of professional experience in the field of QA analyst/ Automation Engineer/Software Test Engineer. • Experienced in developing solid test documentation including test plans, test suites, test cases, and test matrices. • Extensively experienced in creating and designing Master Test Strategy Documents, Master Test Plan, • Test schedules Test Cases, Test Procedures and Test Scenarios. • Proficient in writing Test Scenarios, Functional and Integration test cases, Reviewing test cases and Estimating test cases execution. • Experienced in all phases of the Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC). • Ability to apply technical expertise to organize and implement Gray box and black-box test. Experienced in setting up Test environment for automation and database. • Strong Knowledge in performing Smoke, integration, Functional, Regression, System, Acceptance and Usability testing during different stages of the application development. • Ability to Coordinate with different people in Project to keep track of all the bugs and updating the track of the bugs using HP ALM/Quality Center. • Experienced in Analyzing system test requirements, Functionality, Developing Test Plans, Test cases, Preparing. • Test Data and managing them using HP ALM/Quality Center. • Extensively experienced in writing SQL Queries to conduct Back end testing. • Experienced in developing, trouble shooting and customizing Manual as well as Automation scripts using Quick Test Professional/UFT. • Expertise on Automation Testing Tools like UFT/Quick Test Professional (QTP). • Expertise in the Functional and Regression testing of Web applications and its functionalities using UFT/QTP. • Expertise in creating test scripts for UFT/QTP and Regression testing of an application. • Experience in testing Web Services request and response using SOAP UI tool. • Good at interaction with developers, managers and team members to coordinate job tasks. • Excellent analytical, problem solving, communication skills and interpersonal skill. • Self-starter, energetic, highly motivated team player with excellent communication/ problem-solving skills. • Lead QA process daily and maintaining sprint metrics. • Analyze business requirements and converting to technical requirements. TECHNICAL TOOLS: Testing Tools JIRA, HP ALM, Quality Center, UFT, SOAP UI Programming Language Java, Java Script, VB Script, C, C#, XML, HTML, SQL. Database MySQL, DB2, Oracle, SQL Server Operating System Windows, Linux/UNIX Work Experience QA Lead Analyst Sentient Buildings, Hastings-On-Hudson, NY October 2018 to Present Responsibilities: • Self-starter, working on a cross functional/agile team, and drive QA initiatives daily • Developing strong understanding of the commercial real estate business including building automation (BAS) and IoT solutions • Developing a strong understanding of the Neuro platform including feature set and how it is used in the field • Ensuring all quality of Neuro goals are met • Working with product manager, field ops, and development teams to understand the business scenarios, user requirements, feature implementation, and acceptance criteria • Establishing and evolve a QA process that includes test plans, required environments, tools, test cases, execution results, and metrics • Contributing to the user experience (UX) and usability of the software platform • Defining test cases including features covered, description, steps, expected results, and data scripts to be executed • Ensuring proper testing coverage by developing test cases based on the master feature list • Defining entry and exit criteria for the QA environment • Performing QA testing by executing test cases for functional, non-functional, system integration, UAT, and regression • Logging defects in the defect tracking system, Jira, and ensure repeatable steps are documented for developers to re-create and troubleshoot issues • Acting as an approver for the release process to ensure no critical or high defects are open for promotion to UAT • Leading and developing team members to perform the QA function • Defining metrics to support test coverage, defect density, severity, aging, regression, and production defects • Providing weekly status reports on progress and metrics at the completion of each sprint and release • Documenting QA standards and practices ensuring the team is using industry best practices • Defining opportunities to use and implement automation • Researching and introducing tools and techniques to improve the QA process • Contributing to the retrospectives and continual improvement • Analyze business requirements alongside product owner and project managers to convert into technical requirements • Analyze data in backend (Skyspark) to ensure quality data is present in the UI Environment: UFT, SOAP UI, HP ALM, JIRA, SQL, VB Script, Java, HTML, Windows, MS Office, Google Sheets, SLACK, Linux, Skyspark QA Analyst CableVision, Long Island, NY March 2015 to July 2018 Responsibilities: • Developed and executed end-to-end testing plans, regression and user acceptance test plans. • Involved in Project Test plan, Test cases based on software requirement specifications. • Involved in GUI, validations, Flows and Activities designed using Java against backend data. • Participated in requirement walkthroughs and creation of test plan. • Participated in Test Readiness Reviews, as necessary; assisted in the preparation of test estimates and project schedules • Documented test cases corresponding to business and functional requirements manually. • Involved in SQA Analysis, Design, and Testing of the application. • Performed different types of testing Functional, Regression, System, Back-end, UAT and Data Driven testing. • Documented and communicated test results using HP ALM. • Developed detailed Test Plans and Test Cases in HP ALM and executed them. • Created complex SQL queries to test convert data from a non-oracle source. • Performed Functional and Regression Testing in a pre-production environment using UFT. • Created new Automated Test Scripts using UFT. • Used UFT to test the different functionalities in web application using VB scripts. • Developed and executed automated scripts under Hybrid Automation Framework using UFT. • Involved in testing Restful web services using SOAP UI. • Worked with development team to ensure 'testing issues' are resolved on the basis of using defect reports. • Participated in weekly meeting with the management team and walkthroughs. Environment: UFT, SOAP UI, HP ALM, JIRA, SQL, VB Script, Java, HTML, Windows, MS Office. Test Engineer Everyday Health - New York, NY November 2012 to February 2015 Responsibilities: • Created detail Test cases for each test phase to ensure complete coverage. • Participated in creating and reviewing Test Plan, Test Scenarios, and Test Cases. • Analyzed user requirements and functional specifications to create Test Cases and procedures. • Worked with development teams to invest and correct software bugs and deficiencies based on testing results and involved in defect tracking and resolving production logs. • Performed Positive and Negative data testing and Boundary testing. • Performed GUI, Functional, Regression, System, Back-end and User Acceptance Testing. • Worked on Requirements, Test Plan, and Test Lab and Defects modules in Quality Center. • Prepared Test Cases, Procedures and Requirements Traceability Matrix using Quality Center. • Wrote SQL queries for database backend testing, research and validation. • Created and prepared the test data and test scripts in QTP for Data Driven Testing. • Generated automated test scripts for functional and regression testing using QTP. • Participated in test case automation using structured, key word driven framework with QTP. • Interacted with Business Analyst/Users/Developers for gathering requirements. • Maintained meetings with the technical teams and management, developed proper documentation, validated current production environment. • Coordinated with the UAT and Project management teams and performed User Acceptance Testing with the Users. Identified and reported defects through the standard process and documents set up by the project. Environment: HP Quality Center, QTP, MS Office, UAT, VB Script, Java, HTML, SQL, Windows. QA Tester Citibank June 2010 to October 2012 Responsibilities: • Analyzed specification and created test plan, test data, test cases, and test scripts for functional and Regression testing. • Coordinated with the onsite QA team to work on design and develop the Test Strategies. • Conducted Regression Testing on various builds of the application and reported the defects to the developers. • Responsible for tracking defects using Quality Center and making sure that the defects are efficiently passed from one layer to another sting. • Performed negative testing to find how the functions performed when system encountered invalid, unexpected values. • Involved in database testing by writing and executing SQL queries to ensure that data entered has been uploaded correctly into the database. • Tested the interface between database and the application. • Utilized the expertise in VB script to develop QTP scripts. • Involved in manual testing and automated testing using Quick Test Pro. • Worked on the regression automated testing using QTP. • Wrote modification requests for the bugs in the application and helped developers to track and resolve the problems. • Preparation of bug defects report through bug tracking tool. Environment: MS Office, MS Excel, QTP, UAT, JIRA, SQL, Java, VB Script, Quality Center, Windows. Education Bachelor's of Science in Science, St Francis College - Brooklyn, NY 2014 Skills QA (7 years), QTP (7 years), sql (7 years), alm (7 years), JIRA (7 years), UFT, Selenium, SQA, Quality Assurance
Websites, IT & Software
Atlassian Jira
Database Administration
Documentation
Google Sheets
Windows Desktop
40 $
Bhaskar Sharma
BASIC
Project Manager Bhaskar Sharma, Business, Accounting, Human Resources & Legal
KEY SKILLS • Project Development life cycle • Requirement Analysis • Business Analysis & strategy • Strategic Planning • Quality Assurance • Software Development Life cycle • Communication & Presentation • Change Management • Team Leadership • Regional Team Management • Communication & Presentation PROFESSIONAL EXPERIENCE MANAGEMENT INTERN Oct 2019—April 2020 Triumph International GmbH, Germany It is a global success story that has made Triumph one of the world's leading manufacturers of lingerie and bodywear: an owner-managed company whose nearly 50 sales organizations now serve 120 markets. • Assisted service owners in new initiatives or services, continual improvement of existing services, and retirement of older services. • Responsible for creating, analysing, and reporting on metrics to measure the usage, adoption, success, and development of the function. • Managed presentations & reports that help translate data from reporting into useful visuals. QUALITY ASSURANCE ENGINEER Jan 2016—Jan 2018 NTT DATA Global Delivery Services, India The NTT DATA Group is now moving forward with its Global One Team Initiative by combining the expertise and resources from Group companies in Japan and overseas as well as facilitating business collaborations across nations and companies that strengthen the NTT DATA Group’s worldwide brand power as “One NTT DATA”. • Plan, develop and administer test plans to detect and diagnose errors and bugs for the company's product line. • Built controlled testing environments for successful software deliverables & performed tests to identify, report and repair issues such as bugs and glitches. • Developed analytical dashboard to help monitor project efficiency with JIRA and increasing ticket completion by 15%. EDUCATION Bachelor of Technology (Computer Science) • Computing and Information Systems • Uttar Pradesh Technical University • India • 2015 Master of Science (International Business) • Business Development, Management & Marketing • Ieseg School of Management • France • 2020 TECHNICAL SKILLS Software Active Directory • Tableau • Selenium • JIRA • AWS • MS Word • MS Outlook • MS PowerPoint • MS Excel • Bee4IT • Linux • Windows OS • Oracle Software & Applications • JAVA Basic • Windows Server • MS Databases MySQL • SQL Others Batch File scripting • Basic network troubleshooting • FTP • putty • Remote Desktop access • SWIFT • DNS • System Administration • Microsoft Technologies and Operating Systems • Windows Server Languages • Fluent Proficiency in English and Hindi Technical Skills • Cloud • SaaS • FSI • Trello • JIRA • Microsoft SQL DB
Business, Accounting, Human Resources & Legal
Business Analysis
Business Requirement Documentation
Project Management
Research and Development
30 $
Tekeshia Austin
BASIC
United States, Atlanta
Business process Tekeshia Austin, Business, Accounting, Human Resources & Legal
Professional Experience Anthem, Atlanta, GA June 2018- Present Business Change Manager, Clinical Implementations, August 2019- Present Engage Executive leadership and stakeholders to obtain buy-in for program changes and implement new enterprise-level projects and clinical products. Partner with leadership to align strategic process improvement initiatives with business objectives. • Partner with the sales team to project manage the end-to-end the health and wellness product sales process • Collaborate with clinical implementations business leaders to meet operational metrics, implement innovative business practices, and clinical implementation products • Build executive level presentations and facilitate team meetings to document and track the completion of action items • Track key initiatives and work with IT to build out performance reporting • Leads business process and drive the department towards a culture of continuous improvement • Work with sales and account executives to document best practices that highlight quality clinical engagement and positive client satisfaction Strategic Business Consultant, Data Enablement & Quality Management June 2018- August 2019 Led program to meet 2018 Provider contracting data metrics for Data Acquisition by having strategic conversations around program enhancement, HEDIS, closing care gaps, increasing Provider engagement and the development of the Value proposition for social determinants of health • Responsible for building and maintaining strategic partnerships with the organization's business leadership • Collaborated with Executive Leadership to create a re-engagement strategy to increase Provider program awareness which lead to an increase of 50% • Lead program Provider reporting enhancement project to improve analysis. • Collaborated with Provider Solutions to enhance client relationships and secure contract renewals with an increase of provider interaction by 60% Staffing Resources (Contract) Clinical Operations Project Manager, Kaiser Permanente October 2017- June 2018 Care Delivery Systems -Nursing Services Managed and collaborated with Senior Directors and C-Suite Executives, to lead the planning and execution of the Georgia Region’s project resources • Provided oversight of the strategic planning of various process improvement projects for the Kaiser Permanente Georgia Region to achieve a reduction in cost and improved efficiencies • Support Operational leadership in management of clinical productivity and throughput in clinics • Drove process improvement projects to reflect improved technological performance, reduced patient wait time by 25% due to implementation of Kiosk registration. Children’s Healthcare of Atlanta, Atlanta, GA November 2016- October 2017 Business Operations Project Lead, Strong4life February 2017 to October 2017 Identify opportunities for improvement and create solutions that streamline workflow. Develop and implement Standard Operating Procedures (SOPs) that initiate change. Managed childhood obesity study through the use of social determinants of health and closing care gaps. Analyze financial performance and develop reports to communicate feedback to management, stakeholders, and clinical team. • Evaluate patient flow patterns to develop staffing strategies that improve productivity. • Support Operational leadership in management of clinical productivity and throughput in clinics • Collaborate cross-functionally to implement business specific process for improving patient no show rate by 20% during the first 30 days of tenure. Insurance Verifier/ Revenue Cycle Analyst (Consultant) November 2016 – February 2017 Collaborated as a project team member for the New Year Verification Process Improvement Project to ensure patient insurance updates. Applied EPIC expertise to evaluate revenue cycle for pre-registration, insurance pre-certification, and authorization. • Analyzed insurance authorization trends/issues to significantly improve financial integrity. • Successfully improved billing and payor revenue cycle processes. Lutheran Medical Center, New York, NY Operations Manager, Department of Home Care November 2013 – May 2014 Effectively supervised, mentored, trained, and coached a team to ensure high levels of performance and compliance with program policies and procedures. Orchestrated bottom-line factors that impacted operations including program development, budget management and cost analysis. • Implemented updated EMR software to ensure compliance with meaningful use standards. Research Foundation of City University of NY, New York, New York Project Manager, Department of Community Health February 2013 – November 2013 Executed solutions to improve processes, created Standard Operating Procedures (SOPs) for research studies, and effectively managed various research projects through complete lifecycle. • Lead smoking cessation study to improve social determinants of health in the African American population in NYC • Designed marketing strategies for projects, reducing downtime by 50% while significantly decreasing recruitment deadline. New York University Clinical Cancer Center, New York, New York Clinical Research Coordinator, Department of Radiation Oncology May 2011- January 2013 Developed Standard Operating Procedures for various research studies; served as study coordinator for Radiation Oncology NIH Breast Cancer Research Protocols.  Led recruitment efforts for Randomized Control Trial Study; assisted (10+) physicians and nurses with patient protocol visits. Weill Cornell Medical College, New York, New York Patient Coordinator, Department of Dermatology April 2009- April 2011 Counseled patients on pre-visit instructions; obtained patient’s insurance verification, referrals, prior authorizations; balanced patients billing accounts.  Balanced patients billing accounts; managed patients’ demographic data using IDX-FLOWCAST. Certifications and Training o Six Sigma Champion Certification (2019), o Lean Six Sigma Black Belt Professional Certification (2019) o Lean Six Sigma Green Belt Healthcare Certification (2017) o The Revenue Cycle Level 200 (MGMA) (2016) o Essentials of Project Management Certificate (2012) SELECTED PUBLICATIONS The Process of Adapting the Evidence-Based Treatment for Tobacco Dependence for Smokers of Lower Socioeconomic Status, 2015. Austin, T. (2013 June 28). No Passport, No Love. Caribbean Life, pp. 10, 12 VOLUNTEER WORK Anthem Mentorship program 10/2019-present Buckhead Church Small Group Leader 4/2019-present
Business, Accounting, Human Resources & Legal
Business Analysis
Business Requirement Documentation
55 $
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