Hire Documentation freelancers in United States

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Sarah Kruhlak
United States, Bellingham
Content Writer Sarah Kruhlak, Writing & Content
I am a graduate of Western Washington University with a BA in English - Creative Writing and a minor in Technical Writing and Editing. I currently work at Converisca, an SaaS company that produces an AI sales assistant. For a little over two years I worked as a Technical Support Specialist, where I spent my days working with customers to trouble shoot issues, I helped them with everything from password resets to issues with their software integrations. When I wasn't doing that, I was my team's documentation expert, working on both internal team documentation and some external, customer facing documentation. Seven months ago I was given the opportunity to move over to our Conversation Services team as an AI Data Analyst. I now provide backend support by providing live quality assurance to our AI and assisting our Data Science team in creating better models for the AI assistant. The other half of my day is spent updating and creating documentation for our team on how to use our tools and various processes. I have also done training seminars and created a few training videos. The following is a list of just a few of my skills: -Google Suite -Slack -Salesforce -Customer Service Expertise -Written Communication -Storytelling -Critical Thinking -Troubleshooting -Copy Writing -Editing and Peer Review -Writing Internal and External Software Documentation
Writing & Content
Article Rewriting
Content Writing
Copy Editing
Creative Writing
Technical Documentation
Howard Wattenberg
Technical Writer Howard Wattenberg, Writing & Content
SKILLS: Technical Writing, Training/Instructing, Desktop Publishing, Word Processing/Spreadsheet/ Database (Microsoft Office, Word Perfect Office), Drawing and Graphics Designing (Adobe Photoshop, Paintshop Pro, Microsoft Visio), Windows Authoring (Adobe Acrobat), Web Authoring (Microsoft Frontpage), Video Editing (Camtasia, Pinnacle Studio), ability to read electrical/electronic schematics, assembly diagrams; project planning and scheduling (Microsoft Project); documentation version control, change control and revisioning (Microsoft Sourcesafe); content management (Microsoft Sharepoint). Contract Technical Writer Wells Fargo Charlotte, N.C. July 2020 to Present • Migration of documents from Microsoft Word and Sharepoint into OpenText software, which manages content or unstructured data Senior Documentation Specialist NYC Health and Hospitals Corporation New York, NY July 2014 to December, 2019 • Initially was assigned to do a comprehensive manual on Epic, an enterprise electronic medical record (EMR) system being implemented and rolled out for all NYC Health and Hospital facilities (10 Hospitals and Satellites). The end result was a five volume manual comprised of a detailed Epic Infrastructure and Apps Overview, a Data Center and Support Team Overview, a Network Operations and Security Overview, Epic Operations Procedures, and an Ancillary Applications Overview. • Worked on documentation for Enterprise Information Technology Services (EITS) by creating and editing documentation for any one of many enterprise level teams including disaster recovery, business systems, change management, and configuration management. • Maintained Sharepoint sites for several EITS teams. • Prepared Visio Diagrams for any of the IT departments that needed documentation help. • Standardized and reformatted SOPs. Contract Technical Writer Kawasaki Rail Car Yonkers, NY January 2009 to June 2013 • Worked for Publications and Training creating and editing technical manuals for the Metro North Railroad M8 Project. The content of these manuals consisted of Theory of Operation, Operating Procedures, Maintenance Procedures, Parts Listing, Troubleshooting Procedures, and Repair/Replace Procedures. • Communicating with third party vendors for railroad car systems and integrating technical content for accuracy and completeness. Technical Writer 1800Flowers.com Carle Place, NY December 2007 to January 2009 • IT Dept. working directly for VP of Enterprise Architecture. Created IT and marketing documents for future Roadmap project, in addition to IT newsletter, current and future state architectural technical diagrams of 1800flowers and another eleven brands. In addition, created API programmers guides for developers. Contract Technical Writer Mizuho Bank - Jersey City, NJ October 2007 to December 2007 • Created User Guide for internal security software. Contract Technical Writer Merrill-Lynch - Jersey City, NJ June 2007 to September 2007 • Documents supporting the Global Support Model for ITIL compliance, including Operations Management, Event Management, and Change Management; editing of existing service level agreements (SLA's) and operational level agreements (OLA's); swim lane diagrams for roles and responsibilities. Contract Technical Writer Guardian Life - New York, NY, February 2007 to April 2007 • Creation of software development templates for Park Avenue Securities BARS (Books and Records) software; various meeting notes, including BARS definition of financial terms document for software developers. Technical Writer/Trainer Tadiran Telecommunications - Port Washington, NY July 2006 to January 2007 • Engineering and marketing documentation consisting of engineering notes, technical bulletins for digital and IP business telephone systems, technical trainer, and CBT production for proprietary software, Coral View Designer used for local and remote administration of digital and IP phone systems. Technical Writer Tactronics - Westhampton Beach, NY August 2005 to July 2006 • Creating and updating technical and marketing documentation for website and ATP's (Acceptance Test Procedures) and FATP's (First Article Test Procedures) for mil-spec computer hardware. Contract Technical Writer New York Mortgage Co - New York, NY April 2005 to August 2005 • Reference manual and help files for Loan Origination Software. Consultant Technical Writer Canon USA - Lake Success, NY October 2003 to April 2005 • Documentation for IT Help Desk includes Level One Help Desk Manual providing help desk support for agents; and web based FAQ for company intranet. Development Technical Writer American Home Mortgage - Melville, NY May 2002 to September 2003 • Documentation for Software Development Group including Requirements, Reports, Functional Specifications, and Test Plans for national mortgage origination company. Software under development is Fiserve Unifi Loan Origination with Progress Database in Windows 2000 environment. Seasonal Tax Examiner Internal Revenue Service - New York, NY February 2002 to May 2002 • Processing of Federal Tax Returns. Consulting Technical Writer Universal Music Group - New York, NY January 2001 to June 2001 • Documentation for end-users of sales reporting system on mainframe for world-class music publishing group. Documentation Lead/Trainer Kiodex Inc. - New York, NY July 2000 to January 2001 • Documentation for proprietary web-based trading/risk management software for the commodities/ derivatives market. Responsibilities include creation of software development documents UI definitions, Business Logic Descriptions, Product Requirements, Functional Specifications, etc., and implementation and administration of version tracking software Visual Sourcesafe for all project documents; taught training sessions on Visual Sourcesafe. Technical Writer Doubleclick Inc. - New York, NY January 1999 to June 2000 • Internal documentation for proprietary software/hardware Internet advertising solutions company. Creation of all phases of functional specifications, product requirement documents, installation manuals, software specification documents, quality assurance, network configuration and layout drawings for international data centers. Consulting Technical Writer Parker-Hannifin - Smithtown, NY April 1998 to January 1999 • Diverse technical writing responsibilities for aircraft and flight navigation, including hardware maintenance, and FAA flight scheduling software documentation. Technical Writer Robotic Vision Systems Inc. - Hauppauge, NY June 1997 to April 1998 • Creation and updating of hardware/software operation and maintenance manuals for laser scanning system of integrated circuits; development of changeover to on-line documentation for field service personnel HTML Technical Writer Citron Associates - Farmingdale, NY January 1997 to June 1997 • Writing updates for end-user business and accounting software manuals. Responsibilities include collaboration with developers on design criteria, procedure validation, and configuration management for the purpose of producing a current client-configurable end-user manual. Technical Writer New Paradigm Software - New York, NY June 1996 to December 1996 • Writing and production of technical documentation for multi-platform messaging software including front-end GUI manual, methods manual, white papers, training presentations, etc. Responsibilities included collaboration with developers, design criteria, and procedure validation. Initiated in-house documentation review protocol. Technical Writer Magna-Lab Inc. - New York, NY July 1993 to June 1996 • Writing and production of software and hardware technical manuals for magnetic resonance imaging systems. Specific manuals include user manuals for MRI applications, and maintenance documentation for the complete MRI system. Technical Writer Transportable Technology, Inc. - New York, NY June 1990 to July 1993 • Writing and producing maintenance manuals and training maintenance personnel on-site for commercial and military electronics manufacturers. Clients included Grumman Aerospace, Telephonics, Inc., and Union Switch and Signal. Technical Writer Miles-Samuelson Inc. - New York, NY December 1988 to June 1990 • Writing technical maintenance manuals for military electronics. Clients included Westinghouse, Sikorsky, and Plessey. Technical Writer Fonar Corporation - New York, NY March 1987 to December 1988 • Created maintenance manuals for magnetic resonance imaging system. Updated user guides. Technical Writer Data Communication Services - New York, NY August 1986 to February 1987 • Created and edited technical manuals for Sikorsky helicopter avionics and airframe. Technical Writer Taconic Data Trilon Educational – Plainview, New York April 1981 to January 1986 • Manuals and curriculum training for the following heavy and light rail transit signaling systems: Baltimore Metro, Miami Metrorail, Seoul Metro, Portland, and Pittsburgh. Manuals for various railroad car systems Communication, HVAC Kawasaki Education Digital Electronics Suburban Technical School - New York, NY City College of New York – Four Years Skills • DOCUMENTATION (10+ years) • TRAINING (10+ years) • WORD (10+ years) • MICROSOFT VISIO (10+ years)
Writing & Content
Technical Documentation
Content Writing
Technical Writing
Word Processing
Barbara Griffin
Technical Writer-Editor Barbara Griffin, Writing & Content
SUMMARY Experienced Medical Technical Writer/Business Analyst/QA Analyst responsible for planning, organizing, writing and editing technical and non-technical documents for legacy software products and new software development. Excellent writing skills with twenty years plus experience writing/editing, QA review of technical publications,(Engineering manuals with PLC plans, IV & V process review, specifications, Medical, Scientific and Legal documents) business requirements documents (BRDs), system requirements specifications (SRS), system design specification (SDS), Deliverables, Crystal Reports, Project Status reports, Functional specifications.. Strong analytical, planning, organizational, and time management skills; strong research skills including gathering and analyzing data from multiple sources (subject matter experts, project managers) to develop Web content, and possible training materials and online help content; proven ability to develop creative, unique, and relevant online content for the Web/intranet; superb interpersonal communication skills, particularly where technical information must be conveyed in a clear and convincing way. Understanding of the full Software Development Life Cycle (SDLC) in Software Testing and Quality Assurance fields In-house and freelance experience in multiple industries. Interacts with and learns client business challenges. Develops and produces creative solutions, enhancing client relations and adding financial value. Has an excellent track record of meeting deadlines, successful projects, and quality deliverables. Works closely with project stakeholders, SMEs, and staff to understand the requirements and specifications for new applications along with re-engineering existing applications. TECHNICAL SKILLS ∙ Microsoft Office Suite 2010 & 2013 ∙ Visio ∙ SharePoint 2010 & 2013 MS Project 2010 ∙ Adobe Acrobat, PhotoShop ∙ Lotus Notes HTML HP Quality Center, HP QTP ∙ Waterfall, Agile ∙ JIRA Captivate EtQ Reliance/EHS Platform Captivate EXPERIENCE Concise Write LLC 9/2017-Present Medical Technical Writer-Editor / QA Analyst Responsibilities include: Writing/Editing – QA analysis of healthcare documentation, including marketing copy and educational materials Updating how-to guides and user manuals Clarification of support documents and client facing web portal information. Communication of complex and technical information. Xerox Corporation/Conduent 4/2014 -9/2017 Senior Technical Writer-Editor / QA Analyst Responsibilities include: Interpretation and implementation of quality assurance standards across multiple projects. Analyze data to identify areas for improvement in the quality system. Develop, recommend and monitor corrective and preventive actions. Collect and compile statistical quality data. Prepare reports to communicate outcomes of quality activities. Identify training needs and organize training interventions to meet quality standard. Responsible for document management system (SharePoint). Rapid Application Developers, LLC Albany, New York 2/2012-3/2014 Medical Technical Writer-Editor / Business Analyst Project Management Office (PMO) Deloitte Consulting – NYS-Medicare/Medicaid Insurance System (MMIS) Program (Contract Position) (Joint venture, undertaken to design and implement a single, integrated statewide health management system) Responsibilities include: Writing/editing technical ideas in simple language; creating/modifying user documentation for a variety of materials, including how-to guides, instruction manuals and Web based applications; working directly with software developers, testers, team members, and business users to produce quality material that meets industry standards; creating and maintaining process flow documents and technical design documents; assisting QA team with test case creation and product testing when needed; ensuring clarity of technical language for the end user; writing clear and concise policies and procedures. Coordinating with stakeholders to assure timely execution of document deliverables and service activities, planning of current schedules and inventory control parameters for the deliverables and services consistent with the company or client requirements or as arranged with requisitions. Review production schedule dashboard to ensure that components and services are available in a timely manner. Development of sourcing strategies and required documentation, sourcing policies and procedures, and the generation of acquisition documents as required to be used in source selection. Deloitte Consulting LLP, Albany, NY 10/2010-12/2011 Business Analyst / Technical Writer Project Management Office (PMO) Deloitte Consulting – Statewide Financial System (SFS) Program (Contract Position) (Joint venture, undertaken to design and implement a single, integrated statewide financial management system) As a contractor through GCOM Software, Inc., (Albany, NY) ensured language quality and technical content of documentation produced by Deloitte’s project teams for the NYS-SFS Program. Documentation included: Enhancement and Interface Functional/Technical Specifications, Unit Test Plans, Deliverable Expectation Documents (Implementation Preparedness, Training Delivery), Change Impact Analysis Report, Implementation and Conversion Guides, Configuration Design Workbooks, Integration Test Scripts, and Training Job Aids as well as Deloitte Onboarding Guidelines. Responsibilities included: Implemented consistent planning, scheduling, and resource management processes to meet varying project sizes, scope, and needs. Analyzed schedule progress / performance and identified developing problem areas. Led project planning and scheduled review meetings. Identified process, performance, productivity, and other improvements, and worked with various levels of the organization to plan and deliver those improvements by conducting quality assurance (QA) on submittal documents, including Technical Specifications, Unit Test Plans (UTPs), Training Materials, Job Aids and templates. Specific QA tasks included reviewing content and format of project documentation Word and Excel files to ensure quality standards compliance. Analysis and documentation of business requirements and business use cases. Ensured that proscribed SFS submittal procedures were followed. Utilized PeopleSoft, HP Quality Center and SharePoint for results, metrics, implemented/queried Test Plan Documents, Test Cases, Defect Tracking & Reporting. Provided support to the Deloitte Functional, Technical and Training Teams in tasks such as document management and testing in training environments to be utilized by trainer training and end user implementation. Atlas Copco Comptec LLC, Voorheesville, New York 4/2004-8/2010 Sr. Technical Writer- Editor - Manuals Department (Global industrial manufacturer of standardized and customized compressors; 200+ employees locally) Responsibilities included: Wrote/edited and produced multiple, concurrent technical manuals for the centrifugal compressors manufactured on site for customers world-wide, including SC-6 compressors for GE. Interacted with engineers, programmers and technicians gathering data thus enhancing interdepartmental understanding, cooperation and workflow while maintaining quality standards. Coordinated with appropriate manufacturing personnel to solve problems related to the Production Schedule, such as material shortage status, rejection, scrap and re-work. Utilized ERP/MRP in production planning and scheduling. Maintained status information, compiled reports concerning progress of work and viability of meeting Customer Order due dates. Interfaced with multiple departments regarding status of the materials and flow of the components. Assisted manufacturing engineering to correct manufacturing order router problems and manufacturing concerns for projects assigned. Provided full cycle project controls service from initial planning through detailed scheduling and change management. Generated manufacturing orders to meet the requirements of the production schedule. Analyzed project schedule daily to find loops and lags and implement corrective actions. Data gathering, procurement, editing and production of multiple, concurrent technical manuals Interacted with engineers, programmers and technicians to enhance interdepartmental understanding, cooperation and workflow while maintaining quality standards. During first year, directly contributed to increased technical manual output of more than 27% of previous year. In recognition, received ACC Excellence Award. Developed test plans to address multiple test levels and maintained compliance with ISO requirements. EDUCATION In-house training: project management, workplace diversity, Six Sigma for intellectual activities Skill-improvement seminars and workshops: newsletter design, proofing, enhanced communication, writing, and web copy design. University of Texas/Arlington, Texas - Business Management studies Barnard College, New York City, NY - MA - English College of Mt. St. Vincent /Manhattan College, Riverdale, NY - BS - Biology
Writing & Content
Compliance and Safety Procedures Writer
Technical Documentation
Academic Writing and research
Medical Writing
Editing & Proofreading
Scott Parson
United States, New York
Office Manager Scott Parson, Business, Accounting, Human Resources & Legal
HR Manager / Executive Assistant Veridium US, LLC 2016 - 2020 HR • Took over HR duties upon departure of the HR manager; worked with department heads and supervisors managing aspects of employee lifecycle, in particular, recruiting, job postings, drafting HR documents for General Counsel; for better corporate governance, improved management of onboarding documentation, applicant recordkeeping, PTO tracking, and administration of employee off-boarding. Legal • Created, populated, and maintained the working inventory of Veridium’s agreements, and improved tracking the expiration and renewals dates. • Assembled draft agreements for the General Counsel to customize and finalize, reducing preparation time required of General Counsel Office • Carried out responsibilities of an executive assistant, including schedule and task management at worldwide executive level (internal and external), catering, dinners, luncheons, travel, lodging, and expense tracking. • Took over office management upon departure of the office manager, adding shipping and receiving, maintenance of facilities for New York office, and ad hoc support for Boston, and London offices. Director of Administration Central Presbyterian Church 2010 – 2016 Financial • Created and/or improved financial reporting and payroll tracking tools for staff payroll and benefits, accounts payable, accounts receivable; reduced donation receipt handling from 30 days to 7 days • Improved file maintenance and management, overall recordkeeping, audit preparation, and tenant correspondence; improved cash flow with more efficient tracking, collections and purchasing. Event Planning • Developed, implemented, and maintained travel and entertainment for staff, leadership, and members (catering, dinners, luncheons, travel, lodging). Facilities • Improved building operations and tenant relationships with general maintenance, documenting policies and procedures, timely communication with tenants, and compliance with federal, state, and local laws. • Refined, implemented and documented personnel policies and guidelines in order to improve housekeeping personnel and compensation recordkeeping. Director of Operations Geneva School of Manhattan 2003 – 2010 Financial • Full-charge bookkeeping, benefits, accounts receivable and payable, payroll, all financial reporting. • Improved cash flow with efficient collections, recordkeeping, and streamlining office processes. Technical and Creative Writing • Created and systematized training materials and user documentation for office systems, procedures, software, personnel policies and guidelines. Staff Management • Improved documentation and implementation of teaching and admin staff policies, procedures. • Implemented a formal performance evaluation process for teaching and admin staff, improving compliance with standard personnel practices and improving staff morale and retention.
Business, Accounting, Human Resources & Legal
Business Requirement Documentation
Administrative Support
Human Resources
Compensation and Benefits
devin brown
Software Engineer and Data Entry Devin Brown , Data Entry & Admin
EDUCATION Sonoma State University​ – Rohnert Park, CA 2016 – 2018 Bachelor of Science in Computer Science • Coursework included: Algorithm Analysis, Web Design, Cloud Computing, SDLC (Agile) • Language and software proficiency: Python, MySQL, HTML, C/C++, Java IBM COBOLT Training ​– Online 2020 • JCL: debugging, technical training, and hands on usage • ZOS: history, technical training, and hands on usage EXPERIENCE Sonic Internet​ – Santa Rosa, CA 2019 – 2020 Tech Support Assisted Sonic customer with over the phone tech support: • Internal network issues and third party equipment configuration. • DNS and mail spool tools. County of Sonoma​ – Santa Rosa, CA 2018 - 2019 Intern, Information Systems Department Paid position assisting county departments with various IT tasks. Specific projects included: • Debugged web server testing environment using Windows event log and IIS. • Troubleshot county computers (Windows OS) Python SSL issue. • Developed Python script to interface with ArcGIS greatly enhancing GIS team efficiency. • Developed Python script incorporating open source NLP libraries to organize Excel tables. Roadside BBQ​ – Rohnert Park, CA 2017 – 2018 Assistant Manager Supervised up to 5 staff members per shift in casino restaurants with sales up to $10K per day. • Selected to manage weekend/night shifts based on ability to handle extremely high volumes. Various Restaurants​ – Sonoma County, CA 2011 – 2017 Server Worked customer service while completing full-time student coursework. Bay Ship & Yacht Co.​ – Alameda, CA 2010 – 2011 Crane Operator, Rigger Utilized cranes to move large items on and off various ships for high-volume shipyards, securing loads with heavy chains, cables, or straps while efficiently managing time and resources. • Hired as unskilled labor and voluntarily assumed duties of Rigger as needed. Thereafter promoted to Crane Operator, Rigger and provided NCCCO license training at company expense.
Data Entry & Admin
Call Center
Customer Support
Data Processing
Software Documentation
Technical Support
Allyson Stramotas
United States, Hermosa Beach
Sales, Marketing & Client Experience Enthusiast Allyson Stramotas, Websites, IT & Software
Allyson Stramotas Client Experience Enthusiast Hermosa Beach, CA Global sales and marketing professional driven to exceed expectations, utilizing strategy to increase revenue, while enhancing the client experience. Director National Accounts & Channel Sales DCKAP, INC March 2017 to Present Responsible for B2B channel sales through DCKAPs digital marketing experience in working with multiple e-commerce platforms (Magento, Spotify and BigCommerce). Key Achievements: • Surpassed monthly quota by 45% • Increased partner channel monthly sales by 50% • B2B hunter utilizing strategy to close and exceed sales quota • Implement channel sales strategy, training program and incentive to maximize opportunity and increase revenue • Develop recruitment, incentive and training program for independent sales and partner channels • Increase performance by region, identifying opportunities for market penetration and greater close rate • Build out incentive program for SMB and mid-market sales teams to increase sales Director of Global Marketing Events (Consultant) Resolute Systems, LLC - Irvine, CA 2016 to 2017 Implement event strategy roadmap, to optimize brand awareness and maximize sales and marketing efforts to increase ROI and surpass annual sales goals. Key Achievements: • Event development, managing events team throughout the entire lifecycle to maximize ROI • Responsible for annual event budget & allocation pertaining to multiple vertical markets • Prospect and nurture client relations providing the highest of standards for both sales and retention efforts • Monitor VOC (voice of customer) tracking overall health and client satisfaction • Create event marketing strategy to significantly increase ROI • Develop sales marketing workflow process, to measure KPI's, salesforce adoption, and ROI Director of Marketing Paysafe Group - Irvine, CA 2012 to 2016 Develop B2B sales and marketing strategy, for increased industry awareness, driving value to Paysafe's robust suite of merchant payment solutions. Key Achievements: • Manage annual marketing budget & allocation pertaining to multiple vertical markets • Align sales and marketing efforts personally utilizing events to achieve sales quota • Develop marketing strategy, guidelines and messaging for rebrand, ensuring optimal exposure • Managed B2B support services for Fortune 500 client base • Facilitate growth plan, and re-direct business through global VAR channel program • Work with HR & COO to troubleshoot organizational inefficiencies through VOE (voice of employee) & VOC (voice of customer) • Implement overall process, utilizing data to measure results, increasing workflow for an enhanced client experience • Restructure independent sales and partner channel, building out a competitive incentive program • Event development, utilizing sales and marketing strategy for industry events • Salesforce implementation to streamline reporting for sales and marketing efforts Global Events Marketing Director DIGITAL RIVER WORLD PAYMENTS - Remote, CA 2010 to 2012 Global sales and marketing professional, driven to exceed expectations, utilizing strategy to maximize revenue while continuously enhancing the client experience retention ensuring year-over-year growth. Key Achievements: • Responsible for annual event budget & allocation pertaining to multiple vertical markets • 2011 & 2012 Increase retention rate by 35% through sales and marketing efforts • Increased revenue by 40% utilizing global payment expansion offering for both new and existing clients • Strategic event development, communicating clear objectives for optimal ROI • Collaborate with executives and sales team, throughout the ecosystem to ensure measured results • Content creation; press release, case studies, white papers, email marketing, social media, white- papers • Hunt, prospective and nurture prospects, building relationships • Monitor analytics measuring channel performance; social media, google, clicks, lead gen Global Marketing Manager Digital River World Payments - Remote March 2007 to January 2010 Manage Enterprise Process implementation on the expansion of client requirements to integrate new payment methods for international markets. Key Achievements: • Develop, trusted relationship with key accounts (Paypal, eBay, Expedia etc.), ensuring success and retention, surpassing expectations for both clients and partners alike • Build out U.S. events marketing strategy to increase brand awareness for Netgiro's global solution • Forecast sales and marketing reports, ensuring measurable results for key accounts, partnerships and marketing efforts • Assist global sales team with client related projects, meetings and business reviews • Ensure timely and successful delivery of solutions according to customer needs and objectives Awards: Presidents Club Award 2012, 2015, 2016, 2018 and Most Valuable Employee 2010, 2014 Education Associate in General Santa Monica College January 2001 to March 2003
Websites, IT & Software
Payment Gateway Integration
Product Managment
Salesforce Commerce Cloud
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