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Pavithra Narayanan
BASIC
India, Mumbai
MIS Analyst, Business analyst, Sales Operations, Business process streamlining, Data analytics, Retail Pavithra Narayanan, Business, Accounting, Human Resources & Legal
A Passionate Sales Planning & Operations manager, experienced in driving commercial success through insight driven planning and operations. Analyse, Strategise and Execute. Key Skills Go to Market strategy Demand planning S&OP process Inventory management Sales planning Annual Finance plan Sales forecasting cadence Sales Delivery Wholesale planning Vendor replenishment Customer Service Samples management Operations strategy CRM tools Analytical reporting Master Data management Market research Project Management Business models MS Excel/Power Pivot SAPBI/ MS Office/SQL Collaborative Effective Communicator Result achiever Education Bachelors in Engineering (ECE), Anna University, Chennai, India (2005) - University Gold Medalist PMI – Certified Associate in Project Management (Dec 2016) Operations Mgmt Strategy in Digital age/Analysis methods - (Oct 2019) - Coursera (Illinois Univ) Experience Sales Operations Consultant (Freelance) Aug 2019 to Mar 2020 Safilo, Australia Pvt Ltd Vendor Managed Inventory for leading Department store chains with Operations consulting Regional Sales planning and Operations,APAC Safilo, Singapore Pvt Ltd April 2018 to Mar 2019 Supported new business developments of 1M Euro annual revenue, with Go to market strategy ( brand/assortment/ inventory planning/ Operations setup) . Established best in class integrated planning process - Sales plan, Demand management and inventory management. Responsible for the regional warehouse inventory management. Centrally rolled out sales enablement tools and directly contributed to revenue increase by 10%. Responsible for end to end implementation of mobile order taking app, B2B ordering portal and CRM Established and lead the monthly sales forecasting cadence for APAC countries & improved forecast accuracy to 97%. Key elements include, New sales, Pipeline orders, promotions & order fulfilment. Responsible for the annual/monthly sales plan for APAC countries (across brands/categories) in alignment with corporate goals and interlock with product, marketing and finance. Achieved 85% forecast accuracy for all markets. Senior Sales Operations specialist, SEA Safilo, Singapore May 2017 to Mar 2018 Developed sales and operational reporting (sales tracker, product trackers, demand planning, inventory mgmt. and delivery forecast) to improve sales rep performance and operations productivity. Supported partner markets with order book analysis to generate opportunities for additional revenue (5% revenue) & rolled out Vendor Managed Inventory to SG/MY key accounts. (50% of market revenue) End to end responsibility for seasonal buying days including assortment selection, coordination, showroom management and Order to Cash cycle. Order management and operations issue resolution for all SEA markets. Child care Nov 2015 - Apr 2017 Assistant Manager planning, ASEA July 2012 – Oct 2015 Levi-Strauss & Co APD, Singapore Successfully setup integrated business planning process for 6 emerging SEA distributor markets contributing to annualised revenue growth of 10%. Streamlined annual financial planning process, monthly sales forecasting, pipeline tracking, merchandise/supply planning, inventory management, end to end operational flow & customer support. Supported distributor markets to liquidate End of season stock and improve inventory health. (VN:FMC of 12.5 to healthy 7 with reselling stock to other SEA markets) Key collaborative liaison among commercial operations, supply planning, logistics & finance to support sales plan, delivery/flow of merchandise, payment and promotional events. ASEA regional trainer for BI tools/process and standardised planning master data Advanced knowledge of complex excel functions, macros, BI tools and data visualisation technique Levi-Strauss, Singapore Business Analyst, Strategy June 2010 – Dec 2011 Provided data and business analytic support for breakthrough initiatives like new market expansions, space performance strategy initiatives and new product launches. Extensive experience in reporting, data mining, analysis, and periodic report generation Opportunity assessment of expansion in key markets – Analysed current market opportunity, key competitors and developed excel model to assess and forecast potential revenue and develop expansion strategy. ML Consulting, Singapore Application Analyst Aug 2009 – May 2010 Client: CPF Board Involved in roll out of projects implementing National and Workfare financial schemes. Expertise: Analysis, Requirements, development, UAT, implementation and user support. Tata Consultancy Services, India/ USA (Client - Target Corporation) IT Business Analyst Oct 2005 – July 2009 Responsible for definition, solution, requirements, and successful deployment of technology solutions Store merchandise modelling to automatically setup replenishment for new & remodel stores Re-architecture existing store distribution management systems aimed at significant cost savings in warehouse operations and increased store sales. Grocery distribution resulting in guest satisfaction and supply chain savings
Business, Accounting, Human Resources & Legal
Business Analytics
Data Analysis
Inventory Management
Operations Research
Project Management
35 $
Sathyaraj Jayapal
BASIC
Office General Administration and Facility Sathyaraj Jayapal, Business, Accounting, Human Resources & Legal
Roles and Responsibilities 1. Attendance and Compliance: Maintenance of attendance registers on daily basis and hand over to HO for Acknowledgement on monthly basis. Follow up of personal Executive whether filling monthly compliance, vendor wage register, vendor attendance, ESIC and EPF monthly contribution are paid or not, Challan generate Etc. 2. Staff and Contract labour: Various teams handling and controlling and coordinating with the company staffs and contracts labour for their work scheduled is going on time and their safety, Checking contractor’s tools, PPE, attendance and billings etc. 3. Asset Purchase: Preparations and Approval CAPEX forms and negotiate with Project Management and in coordination to arrange for delivery of the items / Assets. Office Setup, arrangement and Shifting one place to another. 4. Expenses and Petty Cash: Management of day to day expenses through payment with relevant bills and adjusted against advances, Ensure that immediate or urgent jobs are attended without delay which involves small payments on as and when basis. 5. Transport Maintenance: Maintenance of Company hired vehicles with log for kilometer/ petrol consumption, Drivers OT, Vehicle maintenance, Collect the Drivers details, Log sheet checking, sharing employees pickup details if there is any changes, share the Drivers contact details to employees for travel and same is verified and to ensure the set range in Purchase Order is maintained, before payment is disbursed. 6. Plant and Office House Keeping: House keeping and maintenance of the Company premises, Plant Floor, latrines and urinals Ect and stocks for cleaning are purchased and kept in the safe custody of the store keeper and the same is monitored judiciously 7. Visitors Handling: Making arrangement for global / business visitors with necessary things (like flowers and bokeh) foods Etc, managing the visitors register for official and personal. Without visitor request information from teams / Project managements, the visitors is not allowed enter into office premises. 8. Security and Safety: The front desk is entrusted with the task of managing the security in terms of their shifts and their day to day performance at the entrance and plants. Checking the movement register is maintained at front desk to monitor the security and their whereabouts. Visiting Plant and supervising and ensuring the Employees and Vendor safety, whether they follow the follow our safety instructions, if not give them warning, again it repeated ask the vendor to replace other person. Take photos if any safety violations send to safety person to enquire and submit the report. 9. Procurement: Making New Office Setup at Project site, Procure the all Assets/materials which are needed to project or Site Engineers request with proper approval, Scraping the unused material, assets, Fault machines, ducts, conveyer, low quality materials / Assets Maintenance of stationery with coordinated between the office boys and staff. As stock-in and stock-out register updated on a weekly basis and procure the Stationary on time. 10. Project Coordination. Coordinate between Durr HO office and Site office related to projects updation, coordinate between TATA and Durr Staff related to projects related work / documents, Meeting arrangements, Safety, Clearance for project execution, Submitting worker strength, follow-up project, Vendors, Transporter for material delivery, Purchase order, Rate negotiation and Site admin work. 11. .Annual Maintenance Contracts (Purchase Orders): All AMC’s are tracking and renewals. Rates are negotiated in conjunction with purchase and contracts renewed on time. 12. Rental Agreements: Receiving of rental agreements month on month and responsibility for identification, negotiation and maintenance of guest house, Rental information from flat occupation to vacation is updated in rental agreement form. 13. Event management – coordination: Festivals, Function and entertainments are arranging and coordinating. Collecting the proposals and handed over to purchase for negotiation and finalizing the rate contracts. To ensures total compliance to the rate contract signed with the respective provider. Coordinating of all birthday celebrations with necessary purchases done for the occasion, clearing of bills pertaining to the above and checked before being processes for payment. 14. Material inward and outward: Controlling the material inward and outward (returnable and Non-returnable). Checking Material inward inside the company entered in the security register and material going out of the company will be accompanied by the gate pass duly filled and signed by the authorized person. 15. Courier management: Checking all the couriers that have been received are logged in an “incoming register” and delivered to the respective staff with their acknowledgement. Likewise for outgoing, documents are sent based on their destinations, reconciled on a monthly basis and payments made accordingly. 16. Hotels and Travel Arrangements: Hotels and Travel Arrangements done as per specific requirement, A travel request is sent to the travel desk (hard copy / E-mail) with a copy to the respective employees supervisor to ensure that the person traveling has obtained all necessary approvals before ticket issuance. All travel requests are reconciling against monthly basis. Logistics: 1. Storage / Stock Keeping: A. Controlling of all Incoming materials from the suppliers and segregating them accordingly with clearly mentioning the description of goods on receipt of the material at the site. B. To arrange for un-load the material at the appropriate place and will also examine and certify that the all the material receipts are in good condition. C. Separating places to be earmarked for different type of materials like open area in the yard and also storage place inside the warehouse. Big items like tanks, ovens, and structural and platforms may be kept in the open yard with adequate covering of tarpaulins to prevent from rain damages. D. To maintain the stocks neatly and kept with adequate moving space, between the row of items and also all items should be easily retrievable, at any point of time as per installation requirement. 2. Stock Accounting: A. To maintain stock statement files in MS Excel sheet at the site and with the details of all receipts, issues and balance stock quantity. B. Maintaining of all returnable materials (asset and tools) separately with asset label /number to be pasted / written for identification. To ensure certify the delivery challan (DC) for the returnable materials and tools. C. Updating of all material receipts at site in the stock statement file with goods receipt note (GRN) for reference, vendor name and bill / DC reference, PO number and quantity. 100% physical verification is to be carried out for all incoming materials and tally with supplier DC reference and quantity. D. To ensure that all material issues will be strictly based on the material requisition slips raised by the site engineers, duly authorized by the site manager and necessary stock updating will be done accordingly. E. To control damages / short quantity by capturing separately and authenticated by the Site Manager/ Project Manager.
Business, Accounting, Human Resources & Legal
Inventory Management
Business Requirement Documentation
Project Management
Administrative Support
Management
25 $
PRIYA AGARWAL
BASIC
India, Jamshedpur
OFFICE MANAGER Priya Agarwal, Business, Accounting, Human Resources & Legal
SKILLS:  Thorough knowledge of Accounting.  Knowledge of MS Office [Ms Excel, Ms PowerPoint, Ms Word, Ms Access (Basic)]  Advance Knowledge of Tally.ERP9 (Tally+GST)  Software Testing Skill  Strong written/spoken communication and Presentation Skills.  Basic knowledge of MySQL (version 5.5)  Strong analytical, problem solving, organizational ability.  Willingness to learn  Internet Savvy  Ability to resolve account payables and receivable issues or queries. EXPERIENCE: Dataturks.com (Acquired by Walmat Labs) as Software Quality Intern | 27 June 2018- 24 December 2018 |  Worked as a member of software testing team. Designed testing scenarios, test cases and test data for ML based Data Annotation Applications. Ensured the software is working perfectly at users end.  Worked closely with a team of data scientists and Analysts to label data that will be used to train and test algorithms for machine learning  Provide feedback to improve the quality of search results  Deliver quality data under strict deadlines Unbxd India Pvt. Limited as Data Labelling Intern | 15 May 2019-31 July 2019 |  Worked independently in a results-driven and fast-paced environment  Provide report on a daily basis of search results  Worked on reporting on a monthly basis Biju’s - The learning app as Field Marketer | 30 March 2019 – 2 April 2019 |  Organized two events and worked independently in a team of 6 & 10  Explained the whole app, scholarship structure and test for students of Std 4-12  Influencing parents and teacher the importance of visual education in the e-world.
Business, Accounting, Human Resources & Legal
Account Management
Accounting
Administrative Support
Inventory Management
Management
15 $
Daniela Radov
BASIC
United States, New York
Operations Coordinator Daniela Radov, Business, Accounting, Human Resources & Legal
Operations Intern 2020  Worked under the direction of the supervisor in the daily processing of payroll for 20+ employees, including review of timesheets.  Directly collaborated with supervisors and team members to understand the supply needs and bring levels within desired tolerances.  Thoroughly documented audit tests and findings to complete and report monthly audit papers to corporate.  Monitored shrinkage and generate insights by conducting weekly inventory counts and supply audits.  Kept supplies complete and well-organized for maintenance activities and personnel use. Career Highlight: - Contributed in achieving -0.01% shrink – which was recognized as the company’s best results to date – through inventory preparation, physical inventory count, and discrepancy reconciliation. Stock Supervisor 2018 – 2020  Streamlined division of responsibility (DOR) of operations within the store.  Prepared related reports on all identified audit risks and prepared budgets in collaboration with the management and Audit Team.  Entered, pre-counted and scanned new inventory, updated numbers, and investigated variances.  Gathered information, resolved audit-related problems, and presented recommendations for business and process improvements through close interface with different levels of management.  Complied with company policies and safety procedures for onboarding in training new staff on multiple job duties.  Recognized monthly budget expenses for accuracy and signs of fraud. Career Highlights: - Produced critical end-of-month metrics by reconciling approved and unapproved invoicing. - Successfully implemented short- and long-range strategies to grow profitability and accomplish objectives to keep daily operations well-managed. - Gained strong understanding of customer needs and desires with the recommend appropriate solutions by working closely with customers, Sales Team, and management. Sales Support 2017 – 2018  Investigated and addressed customers' issues using multiple sales systems.  Provided direct assistance to customers with sales needs, such as inventory and shipping inquiries.  Completed accurate orders and resolved item issues by working closely with the Sales Team members to stay updated on inventory levels.  Maintained detailed records for inventory management by keeping accounts updated, while calculating correct totals. Career Highlights: - Enabled the effective tracking of sales activities by leveraging in-depth knowledge of CRM. - Ensured the rapid and effective replacement for damaged or missing products. MICHAEL KORS, New York, NY Cashier Supervisor 2016 – 2017  Kept the Cashier Team accountable for consistently delivering expert support through keen supervision.  Made sure that customers receive satisfactory service and quality goods in a timely manner by closely monitoring daily sales activities.  Facilitated training to multiple team members on checkout procedures and strategies. Career Highlights: - Ensured provision of remarkable customer service through direct supervision of multiple sales assistants by engaging in sales and reconciling cash receipts. - Achieved customer satisfaction by resolving customer issues for front-of-house and back-of-house departments throughout the store.
Business, Accounting, Human Resources & Legal
Administrative Support
Audit
Bookkeeping
Customer Experience
Inventory Management
30 $
Jessica Ferreira
BASIC
United States, New Bedford
Operations Manager Office Manager Business Administrator Jessica Ferreira, Business, Accounting, Human Resources & Legal
Jessica Ferreira Business Administrator • Operations Manager Areas of Expertise & Key Skills Office Administration • MS Office Suite • WPM: 90 • Human Resources • Client Relations • Systems Implementation • Process Improvements • Event/Inventory Mgmt. • Scheduling • Problem Solving • Leadership • Meticulous A0ttention to Detail • Excellent Organizational skills • Poised under pressure• Effective communicator• --------------------------------------------- Profile Dedicated Operations Manager and Business Administration professional experienced in executing all administrative, technical, and executive-support duties in demanding environments. Excellent public-facing point person for clients, customers, vendors and equipment and service providers. Tech savvy and efficiency focused. A significant contributor to cost reductions, profits/revenue growth through systematically enhancing office operations, service/quality improvements, employee morale, and optimizing productivity. Excels at systems and process improvements that increase efficiency and profits, and quality customer service. Best-known for cross-functional collaboration and managing multiple deadline-driven projects in demanding environments with professional poise Languages •Portuguese – Proficient •Spanish – Fluent •American Sign Language- Beginner -------------------------------------------- Education May 2014 Bachelor of Science in Operations Management University of Massachusetts Dartmouth May 2008 Associate’s in Business Administration Bristol Community College Experience Jan 2018—August 2019 Marketing Coordinator/Administrator Fairing Way Solely responsible for the Marketing department at this retirement community. Responsible for strategizing the overall marketing plan of Fairing Way. Including website creation, event marketing, direct marketing, or media management and Mailchimp. Maintained all website content, SEO optimization, blogging and news articles. Coordinate and executed events for prospects, leads, and other professionals in the business. Research/creative strategies to target our segment of the market. Creating marketing materials, newspaper placement ads, and advertisements while ordering all marketing promos; pens, logos, signs, totes with logo, etc. February 2015—January 2018 Office Administrator • Manager • Recruiter Coastal Career Academy • Served as "right hand" to director and "point of contact", managing day-to-day administrative, operational, financial, marketing functions for main office/ occupational training school. Proven to successfully supervise, coordinate and collaborate cross-functionally to schedule; 300+ students/14 instructors in 9 training programs along with all school major events; meetings, obtain good relationships with vendors, counselors, and clinical/externships sites. Apr 2010—Jan 20015 Marketing Coordinator/Administrator Fairing Way Manage day-to-day bar/ FOH/event hall operations, high-volume bartending, employee hiring/training, ordered supplies, vendor dealings. Well-known for constantly improving procedures and re-training staff ensuring quality/consistency of food/beverage products, exceptional delivery of service, and maintaining exceptional guest experience. Skillfully resolved customer complaints. Strategic customization of P.O.S. MICROS eliminated bottleneck; options by popularity, category, color, image, utilized main-screen as "fast-bar" screen. Results: Accurate/successful order-taking, cut losses <80% due to communication errors, cut avg. transaction 5-10 secs.
Business, Accounting, Human Resources & Legal
Account Management
Accounting
Business Strategy
Inventory Management
Management
23 $
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