Hire Itil freelancers in India

Worked onITIL, Incident Management, CSM tool, Problem Tickets, BMC remedy tool, SLA, Team Handling

6.5 + Years in Workforce as IT Service Desk Engineer Enthusiastic Service Desk professional seeking to benefit an IT Department with complex technical knowledge and strong time management skills. Skilled at building rapport with diverse individuals while handling complex technical issues. Vast knowledge of web applications, software and framework

Currently in the profile of IT–Service Desk Coordinator in production environment of Ashok Leyland Limited. Experienced in handling Desktop hardware and software issues. Experience in Installation, Maintenance & Troubleshooting of Desktops, Laptops & Peripherals etc. Knowledge in Administration, Implementation, Troubleshooting, Configuration & designing of networks. Experience in remote desktop administration. Remote troubleshooting & configuring PC peripherals such as scanners, printers etc., Applying Antivirus patches and packages. Experienced in handling MS Office applications. Enough skill to Handle Remedy & HPFMS Tool. Handled Asset Management System. Experienced in handling critical data’s. Knowledge in DNS / DHCP. Knowledge in Active Directory. Knowledge in VMware. Knowledge in Backup Methodology. Enough skill to Handle HPDP Tool.

I am having an experience of more than 8 years in IT industry,which comprises of technical support assistance, server management, incident handling,alert handling, auditing and training.I have worked in domains like gaming, banking and healthcare which also helps me in learning the various process workflows or procedures easily and efficiently

Hello, I am 3 year experienced web developer. My skills are CMS, frontend technologies and backend technologies. I am also good in client communication and requirement gathering.