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Krylle Enesario
BASIC
Philippines, Polomolok
CUSTOMER SERVICE REPRESENTATIVE Krylle Enesario, Data Entry & Admin
I have more than 6 years of experience in the BPO industry. I have worked as a Customer Service Representative for telco account (AT&T) handling billing for mobile, cable and internet connections which also includes Technical Support and Order Processing. I also had an experience in sales account (restaurant.com), where I called and talked to restaurant owners and managers to include their restaurants in our website listings. I have several Data Entry experiences and had also performed some VA tasks. I also worked for the Department of Education as a translator for modules (English-Filipino, English-Cebuano and English-Hiligaynon) for High School students. Currently, I am working for an e-commerce business (patpat.com) as a Team Manager. My primary responsibility involves coaching, mentoring and assisting agents in providing extensive customer service, processing refunds, fulfilling orders and responding to reviews in Sitejabber, Trsustpilot and Google Reviews. Before being promoted to a Team Lead position, my former duties were answering calls and emails from customers around the world, I also managed and answered chats from our Instagram and Facebook accounts. I have an average typing speed of 50-55 wpm with 98% accuracy. I have proficient knowledge using the following applications: Help Scout, Amazon Web Services, Zopim, QQ Email Platform, Jive (now GoTo), phone.com, Aweber, SalesForce, Google Services.
Data Entry & Admin
Data Mining
Customer Support
Email Handling
Data Entry
Transcription
5 $
Sidney Hargrave
BASIC
United States, Portsmouth
General Freelance Sidney Hargrave, Data Entry & Admin
Norfolk Naval Shipyard: August 2015 – Present Shipfitter Apprentice 8.2019-Present: Assisted in the shipyard JRC program as a material handler. Duties include cataloguing, organizing, and tracking of material for shipyard use, as well as customer service. 5.2019-8.2019: Assisted C920 Instructor Don Martin. Responsible for fixing the filing system; filing tests and test results; making copies of coursework as needed; providing assistance with coursework edits; taking phonecalls; communicating with management. 8.2018-4.2019: Worked in 900F as a Hazmat Coordinator/JRC/Tool Room attendant. Responsible for organizing, issuing, and tracking hazardous material, as well as checking satellite EUSLs. Attended a class on CHRIMP and learned how to handle EUSLs. Issued gloves, safety glasses, and other consumables as needed. Ran inventory. Prepared appropriate emails and memos about work. Maintained tool inventory and issue tools as needed. Input data in eFem and Microsoft Excel. Tracked shuttle driver data. Accepted and filed work tickets for 900F. Worked on the La Jolla project replacing floor tile, patching holes in drywall, and helping frame a trailer. Tracked furniture for the projects. Utilized eFem, Webcentral, various. 4.2018-8.2018: Assisted the X11 and X17 Apprentice Supervisors with office work; put together Trade Training Plans for the incoming first years; performed various tasks such as making copies, putting documents together, and relaying documents to other departments; aided in answering first years’ questions & in directing them as instructed by Apprentice Supervisors. 9.2016-10.2016: Spent time in Mold Loft learning pipe development, crafting item molds in AutoCAD. Reading/understanding paperwork and blueprints. Fitting and cutting components for ships. Laying out patterns for components. Repairing and maintaining components on ships. 8.2015-9.2016: Shop work and training. Self Employed: January 2009 - Present Artist Taking private commissions of illustrations, logos, and tattoos utilizing Adobe Photoshop and Clip Studio Paint. Communicating with customers to negotiate prices and ensure quality of purchase. Participating in conventions, and in doing so, maintaining an inventory of office supplies as well as the items for sale such as books, prints, and stickers; price range; designed and ordered a standing banner for advertisement; recorded money in spreadsheets; and travel information. Took on multiple jobs related to typography, graphic design, and logo design Miscellaneous Painting the interior of houses utilizing paint rollers, drop cloth, trays. Installed window unit air conditioners. Built sheds, extra rooms, repaired walls, fixed rabbit hutches. Installed drywall. Utilized hammers, nails, drills, measuring tape, levels, wrenches. Repaired toilets, showers, and sinks. Built and repaired computers.
Data Entry & Admin
Customer Service
Infographic and Powerpoint Slide Designing
Email Handling
Data Entry
Microsoft Office
30 $
Kamran Afzal
BASIC
Pakistan, Karachi
Outsourcing Kamran Afzal, Data Entry Admin
I'm one of the Partners and Co-Founders at Trusted Outsourcing, a global B2B data services outsourcing firm, serving as the active Managing Partner of the company since 2019. I look after the data mining and data processing operations including but not limited to targeted contact list development, prospecting, email searches, candidate sourcing, phone validation, data cleansing, data append & enrichment, virtual admin assistance, data entry/conversion and insurance back office administration services being offered to clients in GCC, USA, Canada, Europe, and Australia and reselling Human Capital Management Software (Digitalization of HR) of myhcm Pakistan Private Limited as their Channel Partner in Pakistan only. My expertise is in top quality business process management in the fields of data collection and verification, and services that support and complement the users of prospecting leads, big data and on-demand data services. I manage the company operations having multiple teams; however most of my time is spent maintaining client relationships and quality assurance of end products being delivered to our clients. I’m basically the Project Manager and the one and only point of contact for my clients, which help them deal with one person for all their project needs. I pursued my MBA in Finance from Preston University Karachi-Pakistan, and received Award in Insurance (Fitness Insurance Test – FIT) and Cert. CII (i.e. Certificate in Insurance) from Chartered Insurance Institute, UK. Having been insurance related education, worked in Kingdom of Saudi Arabia as Riyadh Branch Manager (two years contract) for a Saudi Insurance and Reinsurance Brokers and also worked in Oman. Whereas in Pakistan I have worked with world largest insurance brokers at Aon Insurance Brokers Private Limited and Unique Insurance Brokers Private Limited (Correspondent of Marsh in Pakistan) where I was managing large corporate names like PepsiCo, Barclays Bank, TOTAL, HSBC, Jotun Powder Coating, SHELL, Linde, JAZZ, TELENOR, KFC, P&G, Bureau Veritas, Sanofi, UDL Group, Hellman, National Foods, Pak Suzuki, Indus Motors, Halcrow, Transworld, METRO CC, Makro CC, AIG, Al-Jazeera Network, Dutshe Bank, Kansas, KGS Sourcing (formerly Red Cats), Ogilvy & Mather, Soho Square, Essity (i.e. BSN Medical), Exterran, SAS, SGS, SOS, Abbot, RB, Lundbeck, Pulcra Chemicals, Engro Foods, Engro Eximp, Lotte, Moodys, General Electric (GE), Vestas, Western Union, Loreal, Coffey International, Jacob Engineering, Mitchel’s Food, PTB Foods (formerly ULKER i.e. Yildiz Holding), Rasul Flour Mills, Bata, ABB, ABB Automotive, Schneider Electric, Prestige Kitchen, EBM, Inbox and IBM etc, allows me to understand the business standards, quality requirements and timely communication that clients are looking for. My clients usually are owners or senior executives of their companies, executive recruitment, consulting firms and startups. I also work closely with marketing teams of small to medium sized companies looking to build email or marketing lists or clean up as well as manage their internal databases. I’m very flexible, responsive, and persistent. I can work on small or large team based projects with ease, as well as ramp up and down on short notices. It's important to me to build long term relationships with clients, so I'm primarily looking for long term projects; however since you never know when a small ad hoc task can convert into a large entrepreneurial enterprise so I look forward to working with one time clients as well. I'm flexible with my working hours; however I usually maintain CST US office hours with Skype/Email/Phone connectivity, and am happy to work closely with you and provide you complete end to end support so you don’t have to deal with multiple freelancers. I look forward to hearing from you! Kamran Afzal
Data Entry & Admin
Data Entry
Bookkeeping
Data Mining
Email Handling
Excel
8 $
Shafaq Khan
BASIC
Data Analyst Shafaq Khan, Data Entry & Admin
Worked as System Engineer in Infosys Limited having experience of 1.75 years working in the IT industry. Skilled in C, C++ , SQL , Pl/SQL , Java ,HTML ,CSS , JavaScript etc.Strong information technology professional with a Bachelor of Technology degree focused on Computer Science. Currently looking for opportunity to grow my career with an organisation that will utilize my technical, management and administrative skills to benefit mutual growth and success .After reading the job responsibilities , I believe my prior expertise and experience position me as a perfect candidate for this role as I am a detail-oriented person an am good at maintenance and management of data . I have previously worked in a Multinational corporation as a System Engineer . I have had experience working with multiple clients and projects . It was my job to deliver the project in timely manner and develop a strong relationship with clients , ensuring their needs , enhancement and negotiations if any required . On regular basis , attending clients meet-ups and attaining to new requests have been a part of the job . I have been trained in understanding clients and business very well , addressing their problems by proposing unique and innovative solutions for which I’ve even received certificate of appreciation for one project . With all the past experience I’ve had , I have developed strong relationship with the client and regularly exceeded quotas . My ambitious attitude and dedication along with my trained background makes me believe I’ll be able to do a good job even in the applied job .
Data Entry & Admin
Microsoft Outlook
Excel
Data Entry
Infographic and Powerpoint Slide Designing
Microsoft Office
18 $
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