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Jitender singh
BASIC
Senior Process Associate Jitender Singh, Business, Accounting, Human Resources & Legal
I have done my graduation in Bachelor of Commerce with HRM from Delhi University and right now I am pursuing a Master of Commerce through distance learning. I have 7.5 years of experience in the Data Processing unit in the IT Company and Sponsor Relations department with Children International. As a Sr. Process Associate, I am managing the team on internet research, collecting data from the mining team, data quality check, data formatting, preparing reports, ensure daily and weekly data deliverables, coordinating with the mining, and QA team members. In Children International, worked as Data Encoder-cum-Translator working with Sponsor Relations Department, and in Jann 2019 I was promoted as Field officer where I accurately maintained multiple ledgers, GRN, cheque requests, and petty cash, etc. while self-managing multiple projects with the departments( Education, Health, Program, Accounts, Operation, and Sponsorship) and learning new concepts regularly under deadlines. I am responsible for providing administrative support and leading the programs and projects at the field level and also maintain the petty cash statements to provide them to the auditor. I acted as the liaison with the Branch, Agency office, and the Regional Office. I hope to get a chance of proving myself in this position and look forward to hearing a positive response. I would bring to your company a broad range of skills, including: · Program Management . Communication . Microsoft Word · Advanced Microsoft Excel · Microsoft PowerPoint · Data entry or encoding · Data Handling and analyzing . Time Management and Prioritising the work . Team Management and teamwork . Call handling related to the queries and detailed orientation . Multi-departmental working and reporting
Business, Accounting, Human Resources & Legal
Administrative Support
Business Analysis
Data Analysis
Operations Research
Project Management
39 $
Rachel Sirois
BASIC
Operations Manager Rachel Sirois, Business, Accounting, Human Resources & Legal
OPERATIONAL RISK MANAGEMENT & COMPLIANCE LEADER Deliver pragmatic solutions and policies to prevent company losses Over 15 years’ experience in Operational Risk Management, Compliance and Policy Development. Inquisitive, collaborative problem solver and enthusiastic educator who uses process improvement, control identification and risk assessments with business to tackle challenging situations, meet regulatory requirements, and encourage productivity. Expert in identifying root cause issues and translating complex processes into clear, understandable, and actionable steps. Adaptable, quickly understand end-to-end workflow / process, including technology and business activity to identify key areas for improvement.  Policy & Governance  Operational & Business Analysis  Data Analysis  Process Development & Control Design  Risk Management Framework  Data Privacy  Change Management  Operational Audit  Regulatory Compliance PROFESSIONAL EXPERIENCE AXA Investment Managers, Rosenberg Equities, Orinda, CA 2004 to 2020 Global Asset Manager Compliance Director 2014 to 2020 Executed annual monitoring and testing program to measure effectiveness of policies, procedures, and operational controls to protect clients and firm from policy and regulatory violations. Appointed Data Privacy Officer. • Established company Compliance Monitoring Framework to implement, measure and evaluate program and communicate results/ recommendations to executive teams. • Mentored and delivered oversight and governance of Compliance program, maintaining overall competency of program for clients, staff and to meet regulatory requirements. • Advised and collaborated closely with senior management and large cross section of operational staff to ensure implementation of firm and Compliance strategies. • Defined and conducted annual policy review for 100+ staff and collaborated with business teams on amendments, ensuring strong governance. • Implemented privacy program, aligning with parent company, and educating 80+ staff on General Data Privacy Regulations (GDPR). • Demonstrated leadership by developing culture of compliance, operational effectiveness and risk awareness, became the point of contact for staff. • Established and supported communication between business and regional compliance teams, creating comprehensive oversight approach to meet global regulatory requirements. Manager, Business Risk 2005 to 2014 Managed operational and business risk covering Singapore, Japan, London, and US offices. Implemented mitigating solutions to provide efficiencies, protection to firm, clients and align with parent company. Administered life cycle of SOC 1 Report (System and Organization Controls Report), annual assessment of effectiveness of the operational and IT controls conducted by external auditors. Owned process for reported incidents. Determined root cause, resolution, and preventive measures. • Received successful SOC 1 Report, on annual basis, informing firm and clients controls were operating effectively. • Managed company-wide procedures for trading activity and operations with regional offices in US, London, Singapore, and Tokyo by collaborating and negotiating with senior management, cross-functional and cross-regional business teams and developers. • Established process and workflow tool for reporting and managing Operational Risk incidents, improving transparency, creating additional mitigating factors, and producing metrics for senior management. • Recognized for critical role in third-party outsourcing launch for control identification and development and implementation of procedures. • Identified discrepancy with third-party provider by discovering root causes and implementing process changes which prevented cash shortages and saved firm money. • Advised senior management and stakeholders on risk and control management, addressing culture improvements and control design and implementation, improving internal processes, facilitating growth, operational activities, and meeting regulatory requirements. Management Consultant (Converted to FTE at AXA Rosenberg), London, UK 2004 to 2005 Conducted post-trade compliance tool analysis to confirm data was captured correctly and algorithms were operating as expected. Coordinated workshops and interviews with staff members to determine responsibilities and interactions among business units. Defined, developed, and documented detailed local operational processes and procedures and provided record management recommendations to senior management. • Provided management clarity on the risks and mitigation recommendations. • Documented business procedures which became the template for capturing global procedures, in preparation for my SOC 1 project. EDUCATION, PROFESSIONAL DEVELOPMENT & CERTIFICATES  Bachelor of Arts (BA), Communications, University of Calgary, Canada  Artificial Intelligence for Everyone, Deep Learning AI  US Privacy Training Course, International Association of Privacy Professionals (IAPP)  Crucial Conversations, VitalSmarts, University of California, Berkeley Extension  Management Course, University of California, Berkeley Extension  Corporate Finance, University of California, Berkeley Extension  Project Management, IPS Learning, Orinda, CA TECHNICAL SKILLS Software: My Compliance Office (MCO); SQL; CRM (Salesforce) and Workflow Systems (Metasolv and Teamtrack); Administration in ORS (error reporting tool) Applications: Microsoft applications: Visio, Excel, Project, and Word; Knowledge of Latent Zero (post-trade compliance tool); PROFESSIONAL AFFILIATIONS Member of International Association of Privacy Professionals (IAPP)
Business, Accounting, Human Resources & Legal
Audit
Business Analysis
Compliance
Operations Research
Risk Management
80 $
Sonal Sudan
BASIC
Operations Administrator Sonal Sudan, Business, Accounting, Human Resources & Legal
Resourceful and experienced Operations Administrator offering expertise in back office operations, records management, and interdepartmental coordination. Capable of handling multiple projects simultaneously with high degree of accuracy. Self-motivated work ethic with ability to perform effectively in independent or team environments. Independent Contractor (Nov 2020 – Jan 2021) (Professional Administrative and Accounting Services) COGO Assist • Fulfilment Operations Administration and managing the accounts payable function within the organization's established policies. • Devising/maintaining office systems, including data management and electronic filing. • Carrying out specific projects and research to support progression on a variety of different projects utilizing platforms such as Trello, Canva, WIX, Google Drive, etc. • Daily Invoicing, Keying in Purchase orders, Replacement orders, Balance orders, Updating returns log, claims log and related bookkeeping duties. • Providing online customer service by resolving customer inquiries in a professional manner, tracking orders and maintaining multiple tracking spreadsheets. Business Process Operations Administrator (February – August 2020) Broadridge Canada • Part of Investor Communication Solutions, assisting clients in North America and Europe to manage critical communications to shareholders. • To extrapolate and input large quantities of data, alpha and numeric (in combination) from source materials. • Complete data organization by sorting, batching, and archiving files. • Quality control of information, auditing of output documentation, and comprehension and comparison to source materials. • Assist Client Management to co-ordinate timely and accurate mailings related to the shareholder meetings. • Manage Quarterly and Annual meetings of clients via disclosure communications, prospectus and other financial communications. • Conduct audit and reconciliation testing of proxy voting processes. Analyze and interpret proxy materials and voting results. Lead Analyst (November 2015 to Feb 2017) American Express India Private Limited • Created Purchase requisitions in the system, i.e., Oracle/MILLI by verifying and inputting data received from Stakeholders. • Managed a central reporting depository named “SharePoint” as the portal’s administrative head. Vendor addition/deletion into designated databases. • Prepared and submitted budget utilization reports with leadership and Internal reporting groups. • Liaison with A&P team, Marketing managers and service providers to ensure invoice payments are updated on regular basis. Disputes Analyst (August 2013 to October 2015) American Express India Private Limited • Investigation of disputed card transactions by retrieving, collecting and scrutinizing the required information. • Process adjustments to Cardholder and merchant accounts adhering to quality and compliance guidelines. • Applications-Working on various Amex platforms like CARE, GLOBESTAR, GDM, CITRIX, CAS. • Internal quality audits of the team members.
Business, Accounting, Human Resources & Legal
Account Payables Management
Administrative Support
Data Analysis
Operations Research
16 $
Simi Johnson
BASIC
Senior Analyst Simi Johnson, Business, Accounting, Human Resources & Legal
Ernst & Young: Duration: Mar’2019 – Present Position: Supervising Analyst (Senior Associate) Responsibilities– 1. Provides first point of contact for guidance to the team. 2. Acts as a liaison between the client teams, other members of the RMS team and leaders, and various functional areas within the firm globally 3. Conduct thorough research through internal and external databases so to perform all independence procedures. 4. Performs initial review of submissions from client teams and evaluates completeness, accuracy and appropriateness of proposed transaction/requests. 5. Project & Team Management of 5-7 analysts. 6. Providing team members with performance feedback; helping counsellor in completing periodic performance reviews and respective dashboards 7. Performs equity research analysis and conduct analytic and strategic research, thereby evaluating risk and opportunities Evalueserve: Duration: January’17 – Aug’18 Position: Business Analyst Responsibilities– 1. Data collection through secondary research and primary research 2. Preparation of company profiles, biographies, industry reports, cross industry custom ad-hoc requests in a rapid research environment 3. Analysis on market assessment, strategy formulation, Greenfield projects, strategy execution in JV etc. 4. Analyzing and preparing presentations from research data 5. Managing range of projects across sectors and client communication 6. Communicating and coordinating with analysts and support teams globally over calls and e-mails 7. Analyzing and synthesizing the available data and bring out value-added insights to the clients 8. Ensuring that tasks within areas of responsibility are completed in a timely manner 9. Identifying and solving issues effectively on time 10. Disseminating knowledge within the team 11. Creating organizational structure and chart of various companies by leveraging Annual reports, company websites, Advanced LinkedIn, Sales Navigator and press releases Seminal Research Services Pvt Ltd. Duration: October’15 – January’17 Position: Market Research Analyst Responsibilities– 1. Conducting Market Research studies over the phone in different geographies through various market research methodolgies. 2. Conducting Secondary research/ Desk research as per Project requirements. a. Identifying the best source of data to build a sample for conducting surveys. b. Extracting information from different sources, including company website, professional social networking sites like Linkedin , Hoovers etc. 3. Working on MS-Excel in order to maintain and update the database and maintaining a record of project performance. 4. Support team building and interdepartmental relations. Develop processes and communication styles that enhance interdepartmental co-operation while serving the needs and goals of each. 5. Assisting project managers to ensure that the projects are resourced and implemented correctly, to the satisfaction of the client, within budget and on time. 6. Management of the analysis, interpretation and reporting process so that the project reflects the Client’s business objectives in the presentation and reporting of findings. 7. Report writing and presentation creation including client recommendations. 8. Conducting in-depth interviews and moderate focus groups. 9. Guiding any research executives working on a project to understand exactly what is required of them and training them if necessary 10. Assisting the managers with the Vendor Management process.
Business, Accounting, Human Resources & Legal
Business Analysis
Operations Research
Project Management
Risk Management
35 $
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