Hire Phone Support freelancers in India

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Savannah Schneider
BASIC
United States, Indianapolis
Administrative Assistant & Communication Organizer Savannah Schneider, Data Entry & Admin
SUMMARY -Pursuing a BA in Organizational Communication during free time and hands on experience providing administrative support -Created and processed invoices for multiple insurance carriers and adjusters -Charged with sending email blasts, taking notes during all meetings, and other inter-organizational communications and duties -Assisted in writing and proofreading grants -Created and processed checks from invoices -Utilized and aided in the upkeep of multiple databases and systems including Excel for tracking, analyzing, and communicating information PROFESSIONAL EXPERIENCE Worley Claims Services, Indianapolis, IN September 2017 to March 2020 Dispatch Associate -Helped in building the current, small-team dispatch unit, including helping to create workflow -Created and processed invoices for multiple insurance carriers and adjusters -Managed hundreds of adjusters utilizing multiple systems in order to best allocate claims -Researched and recalled various preferences of clients and adjusters -Assessed pertinent information in the assigning process for dozens of carriers -Responsible for regular contact to negotiate and communicate with adjusters and client managers -Created and processed checks from invoices -Utilized and aided in the upkeep of multiple databases and systems including Excel for tracking, analyzing, and communicating information -Worked closely with team members in assessing resources and finding solutions to problems as they occur FIU Campus Life, Miami, FL January 2016 to August 2016 Office Assistant -Worked in the front of office answering phone calls and responding to student inquiries by email, phone, and in person -Opened and closed office -Scheduled meetings, organized calendars, and directed phone calls as needed for directors and advisors using MS Outlook and Google Calendar -Performed all basic office tasks, organized material for all organizations, and assisted on projects as needed -Handled sensitive information when necessary INTERNSHIP EXPERIENCE The Harry Potter Alliance February 2015 to October 2016 Non-profit organization with focuses on equality and children’s literacy Communications Assistant -Assistant to Communications Director and Social Media Director, helped them to keep on schedule, reminds them of important tasks, and keeps track of their to-do lists and calendars -Charged with sending email blasts, taking notes during all meetings, and other inter-organizational communications and duties -Assisted in writing and proofreading grants -Responsible for responding to donors, members, chapters, and other outside sources as they contact the organization -Organized and assigned copy-writer duties, and created calendars for posting schedules to our social media accounts -Approved and posts copy EDUCATION In Progress - BA in Organizational Communication Arts, Minor: Stage Management, Florida International University, Miami, FL Associate of Arts in Management, Lake Worth, FL, Palm Beach State College (Magna Cum Laude SKILLS/TECHNOLOGIES -Confident with presentations, public speaking, communication, and leadership -5 Awards for customer service from employers -Extended experience in Stage Management allows for great time management, organizational, planning, and leadership skills -Familiarity with organizing calendars and scheduling -Studies of communications lend strongly to this position -Intermediate Korean Language proficiency -Conversational/Basic Spanish Language proficiency -Experience with PeopleSoft, KRONOS, NationBuilder, -Slack, Microsoft Office Suite, Google Suite, and many other RMS & CRM programs -97 WPM, and familiarity with surveys and analytics
Data Entry & Admin
Phone Support
Virtual/Administrative Assistant
Microsoft Office
Customer Support
Bookkeeping
$20
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