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Browse top 11 freelancers by category - to view all resumes click:
kritika sharma
Hr manager Kritika Sharma, Business, Accounting, Human Resources & Legal
I have experience of 5 months as an HR, I performed as an HR Assistant. I performed all the roles and responsibilities that HR does. I have done from searching for the right candidate to the right position from the requirement from a particular department and screening the applied, interview them, checking for their assignments, onboarding, salary negotiation. Also, I worked on business development side, where my previous company is consultancy, so there we usually get communicate with our clients. So, I have performed things to improve the business of the company by bringing good clients from the industry. I also have my bachelor's degree in INTERIOR DESIGNING and have 4+ years of hands-on experience in it. I usually communicate with people and have very good management skills. So, to improve my management skills and I am currently pursuing MBA in HR & Operations. my strengths are my listening skills for an hr i guess listening to the problems of our team's members is a must. as an hr, it is my responsibility that the persons who is working with me is having a friendly environment while working . he or she can have any work-related queries with me and it is my responsibility that I listen to them and help them this shows my problem-solving nature towards my teammates. on another hand, my weakness is I am a shy kind of person I need little time to be comfortable with my fellow colleges, and also I first give them chance to show their talent and accordingly I judge them.
Business, Accounting, Human Resources & Legal
Business Analytics
Human Resources
Training Development
shreeya singh
IT project manager Shreeya Singh Shreeya Singh, Business, Accounting, Human Resources & Legal
Saralsoft LLC (Product Manager) Feb’20- July ‘20 • Carried out Gap Analysis to understand the loopholes in the existing product & suggested product Improvement strategies based on analysis and insights drawn • Minimized drop-off rates and increased growth by 365% in monthly app traffic from 957 to 3.5k users by analyzing consumer behavior and eliminating reasons of their drop-off from the app • Implemented short & long term product strategies based on customer insights drawn from market research • Achieved 54.54% growth in android and 32% growth in iOS in terms of M-o-M growth in app downloads • Conducted a social media handle analysis and SEO audit of the website to improve website traffic with 56% increase in new subscribers using various SEO tools • Optimized App ranking and performed ASO to increase app visibility- impressions, store views and installs • Led a cross functional team to implement the marketing initiative of Forever Beauty through online campaigns Tata Consultancy Services, Bangalore (Assistant System Engineer - Developer) Dec ’16-Apr ‘18 Roles and Responsibilities • Implemented automation of sales capabilities, allocation of Purchase orders, shipment and receipt of the orders • Minimized the cost and enhanced the performance measurements for the client, using Oracle RMS technology • Implemented automation of discounts, payment recovery and incentive payouts given by the clients
Business, Accounting, Human Resources & Legal
Project Management
Report Development
Paul Campbell
Recruiter Paul Campbell, Business, Accounting, Human Resources & Legal
SKILLS / QUALIFICATIONS SUMMARY • Over nine years of experience in full-cycle recruiting, sales, and leading and contributing to start-up companies. • Since 2011 has contracted in-house at companies including SmartThings, Oracle, Sanguine Biosciences, System1 Biosciences, RealityEngines.ai, Marin Software, Zuora, Nisum Technologies, Wikimedia, Anaplan, Credit Karma, Limebike, and MyLikes to grow their talent. • Strategic Analytical thinker with strong problem-solving skills using innovative and creative sourcing techniques to generate strong pipelines for both technical searches and non-technical searches. • Goal-oriented and hardworking team player: since 2011 successfully recruited over 200 software engineers, QA engineers, product managers, designers, sales people, recruiters, customer success managers, and executives for venture capital backed startups and established companies. EDUCATION Stanford University M.S. Engineering (June 2010). Emphasis in business, marketing, and technology entrepreneurship. University of California, Berkeley B.S. Civil Engineering (December 2007) • UC Berkeley Honors • Vice President, Chi Epsilon (Civil engineering Honor Society) -- 2007 Honors and Awards: Stanford Bianco Fellowship Recipient, Engineer-In-Training Certification, 2008, Member, National Society of Collegiate Scholars WORK EXPERIENCE Venture Capital - Backed Startups, San Francisco, CA January 2011 – Present Full Cycle Contract Recruiter (60% Technical Search and 40% Non-Technical Search) Since 2011 recruited over 200 software engineers, QA engineers, product managers, designers, sales people, recruiters, customer success managers, and executives for VC-backed startups and established companies. o 12 placements at RealityEngines.ai o 11 placements at Sanguine Biosciences in 2 months o 10 placements at System1 Biosciences o 10 placements at Harness in about 5 months o 18 placements in 4 months at SmartThings o 25 placements at MyLikes including candidates from Google, Stanford, Amazon, UCB, and NASA o 13 placements in 3 months at Zuora o 20 placements at Nisum Technologies o 7 placements at Wikimedia o 8 placements at Credit Karma o 7 placements at LimeBike o 8 placements at Oracle in their Public Cloud Team: the strictest division to recruit talent Used creative sourcing techniques and tools. Sources include but are not limited to: Linkedin – 20% of hires People aggregators (Connectifier, Talentbin, Entelo, AmazingHiring) – 20% of hires Major job boards (Angel.co, Indeed, Dice, Monster, CareerBuilder) – 20% of hires Tech specific events, Stanford and UC Berkeley alumni events, career fairs, and alumni databases – 20% of hires Tech Websites (Stackoverflow, Github, Quora, Meetup) – 10% of hires Referrals from recruiters and tech professionals – 10% of hires Experienced with various ATS platforms including: Lever, Greenhouse, Jobvite, Resumator, Taleo, and Vana
Business, Accounting, Human Resources & Legal
Technical Recruiter
Manny Chawla
India, Delhi
Operations Manager Manny Chawla, Business, Accounting, Human Resources & Legal
With the enclosed resume, I would like to express my sincere interest for a vacancy at Senior Management Level. As a highly skilled and successful leader with comprehensive experience coordinating personnel, equipment, resources, business excellence and operations while ensuring stringent compliance to regulations, I possess a wide range of knowledge and skills that will allow me to contribute toward the success of a company. The following achievements demonstrate my qualification for this position: - Optimize operations, launch and implement process changes to deliver metrics and quality as per the process standards across various support channels (chat/voice/email/social media) across geographies. - Set up the customer experience team for Zomato Customer Delight & Zomato Gold (a dine-in subscription program) which involved launching chat, voice and email support for B2C (members) and B2B (merchants) interactions in New Zealand, Philippines, and Lebanon. - Formulized strategies for improving operational metrics such as FRT (First Response Time) and CSAT. Reduced the average daily FRT from xx minutes to under xx minutes (91%↓) and increased the teams CSAT from an average of xx % to xx% (22%↑). - Designed, managed and executed the customer engagement strategy for Zomato Customer Delight & Zomato Gold Support which entailed creating a brand voice, tone, and SLA’s. - Built the training, knowledge management and quality vertical for the operations. - Collaborated with product teams to co-define CX friendly support (user options road mapping) and translating customer insights into front-end UX and UI channel. - Developed a balanced scorecard for 15 TL’s, 6 AM’s and 300 associates which focused on meeting the collective targets of the process and the individual KRA’s of the TL’s and associates. - Managed the hiring for TL’s, AM’s and associates which required the creation of evaluation modules which gauged customer centricity and brand cohesion. - Spearheading resource allocation, regulatory compliance, procurement, data analysis, records management, and overarching operations to achieve deadlines and requirements. - Successfully spearhead campaign on social media platforms including Facebook, Twitter and Instagram. - Manage Social Media planning for execution of marketing strategies and community management. - Monitor online presence of company’s brand and engage with users, strengthening customer relationships. - Continually improving internal processes and procedures to boost efficiency, reduce costs, and ensure seamless operations. - Overseeing all facets of special projects from inception through execution, identifying and securing necessary resources, brain storming, and staff to meet project deadline and budgetary requirements. - My proven ability to optimize operations and team success—along with my solid skills in problem solving, critical decision making, and communication—will contribute immensely to the success of a company. - Analyze metrics, reports and data trends to identify customer pain points and bring reforms to improve customer experience. - Responsible for performance management activities within the team including supervision, goal setting, current performance communication, employee engagement, development, review, and constant mentoring channelized through a constructive feedback program Thank you for your consideration; I look forward to speaking with you soon.
Business, Accounting, Human Resources & Legal
Customer Retention
Training Development
Business Strategy
Customer Experience
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