Hire freelance Systems Administration

Find and hire skilled Systems Administration freelancers with Wono and get work done on a secure and flexible community-driven platform.
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Andrew Ford
BASIC
Program Manager Andrew Ford, Websites, IT & Software
Department of Administration (SCEIS)/ Dec 2014 to Nov 2020  Boosted performance and drove cost controls while achieving project and overall objectives to ensure customer satisfaction.  Led design and implementation of program policies, frameworks and toolkits for comprehensive and well-controlled change management process.  Planned and conducted strategy meetings to brainstorm new ideas and deliver program and milestone updates.  Monitored and created reports showcasing program outcomes to communicate results with clients and stakeholders.  Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.  Mitigated learning hurdles and instructed help desk personnel in problem-solving, social skills and decision-making through implementation of Onenote learning aids and methods.  Supervised the help desk personnel to ensure optimal productivity while training staff on best practices and protocol.  Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives.  Improved cross-departmental cooperation and information communication processes by providing presentations to staff members and administration.  Delivered detailed reports including clear spreadsheet data and other visuals.  Managed all training in regards to staff development, change management and technical operations and controls.  Assisted project managers in all aspects of each project, from initial building of a team through go-live and follow up support.  Project Manager for the ServiceNow implementation at both the SCEIS and DTO help desks.  ServiceNow, CA, DUO, Administrator and Analyst
Websites, IT & Software
Active Directory
QA & testing
Analytics
Systems Administration
IT strategy
$40
Nathaniel McPherson
BASIC
Internal Desktop Support Remote Nathaniel Mcpherson, Websites, IT & Software
Nൺඍඁൺඇංൾඅ MർPඁൾඋඌඈඇ Kennesaw, GA 30144 Pඋඈൿൾඌඌංඈඇൺඅ Sඎආආൺඋඒ Entry-level IT Support professional; recently completed the Google IT Support Professional Certificate - a hands-on IT support program that covers troubleshooting, customer service, networking, operating systems, system administration and security. S඄ංඅඅඌ Software Debugging Desktop Component Repair System Provisioning Performance Optimization Technical issues analysis Desktop support Software diagnosis Data recovery TCP/IP Updates and Upgrades Troubleshooting and Diagnostics Local Area Network (LAN) Engineering Diagnostic Protocol Implementation Remote IT Implementation Data Retention Deployment Application support Account management Linksys Wide-area Networks Technical Support Complaint resolution Customer service expert Technical documents comprehension Wඈඋ඄ Hංඌඍඈඋඒ 11/2020 to Current Technical Support Specialist Genesis Staging – Kennesaw, GA Updated mobile devices (Android and Apple) to most current version. Configured and updated mobile hotspot devices( moxee and at&t mobile hotspot). Configured and updated Samsung galaxy Tabs and iPads. 11/2019 to 07/2020 Account Manager First Investors Financial Services Inc. – Atlanta, GA Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction. Managed 100s of accounts by reviewing and mitigating discrepancies and collaborating with account holders. Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms. 06/2018 to 01/2019 Collections Account Manager Carmax Auto Finance – Kennesaw , GA Accessed credit records to evaluate customer credit histories. Set up and updated customer accounts and CRM with interactions, payments and personal information. Generated and mailed updated statements monthly and processed demand letters. Contacted customers to collect outstanding payments via one-time or negotiated installment methods. Followed prescribed scripts and maintained friendly but firm attitude with full knowledge of contractual requirements and legal remedies. 01/2015 to 02/2017 Juvenile Correctional Officer Marietta RYDC – Marietta, GA Restrained juvenile inmates when disturbances required physical intervention. Received and inspected mail, property and funds from visitors on behalf of designated inmates. Supervised and directed juvenile movement during various activities on and off campus. Directed activities of inmate crews working on maintenance, operations, farming and construction projects. Made rounds at specified intervals and conducted head counts and roll calls. Maintained custody and control of 150 inmates housed in open/closed bay security unit. Created and maintained arrest files on all inmates processed through jail. Completed dorm sanitation and maintenance checks and reported results to management. Eൽඎർൺඍංඈඇ 01/2021 IT Support Specialists Certificate Coursera - Online High School Diploma Glades Central H.S. - Belle Glade, FL
Websites, IT & Software
Network Administration
Desktop Software development
Linux
Systems Administration
Windows Desktop
$25
Jatin Asthana
BASIC
Network Engineer Jatin Asthana, Websites, IT & Software
• Level 2 troubleshooting of the issues raised by the users or by the monitoring team related to either LAN, WAN or Securities and provide effective resolution of the issue • Comprehensive understanding of networking concepts pertaining to LAN/WAN, IT Communication and maintenance in multi-platform environments. • Network troubleshooting of the issues raised by the users through calls or incidents or by the monitoring team related to either LAN, WAN and provide effective resolution of the issue. • Do necessary configuration changes on the network devices when required to resolve the issue. • Taking part in service restoration team (SRT) calls and chats in effective working and restoration of P1/ P2 issues. Procedural follow-ups on high priority incidents. • On a production issue quickly involving all respective teams on a technical call bridge and identifying the issue and resolving it as soon as possible. • Managing User access Switch ports and VLAN, configuration of access ports and trunks. • Troubleshooting faulty n/w devices and co-coordinating with vendors like NCR, CISCO in case of replacement. • Configuring the replaced device in the n/w for smooth network operations. • Assisting other teams such as server support, application support in their relative queries for port configuration settings. • Analyzing network performance through various tools like SEVONE, VITALNET • Analyzing connectivity problems and interpret testing results with different Telecom Companies and determine if the client's equipment/circuits, vendor connection lines are the cause and initiate measures for prompt rectification. • Coordinating with Global Carriers like AT&T, Verizon, British Telecom, Sprint, SingTel, Global Crossing regarding the WAN link issues of the Client’s Network. • Working on Tickets in Service Now, CRM (Remedy), client requests and incident/problem escalated by the Monitoring team with timely updating of restoration activities with respect to vendors and internal teams. • Hands on knowledge and experience on multiple tools used such as Service Now, SevOne, BMC Remedies (Incident and change management), Putty, NETCM, Service Portal, NetQoS, Vital Net, AOTS, GPS and ticketing tools like BMC, USD etc. • Provide the summary of the issues, changes for the week in the daily service review call meetings every day. • Adhering to ITIL Framework module (Incident Management, Problem Management & Change Management)
Websites, IT & Software
Local Area Networking
Network Administration
Systems Administration
$40
Satish Kumar Shankerolla
BASIC
Information security analyst Satish Kumar Shankerolla, Websites, IT & Software
Real time monitoring of network traffic by analyzing the logs from IDS and Firewalls through SIEM Tool. Handle the complete incident management framework cycle right from incident identification, incident containment, performing root cause analysis, suggestion and implementation of preventive and corrective controls and perform network analysis as needed on a case to case basis. Defining & Assigning Cases to required alerts. Filtering the events by defining & Applying Filters at different levels of an events. Updating all the trackers & trends regularly. Investigating the events based on particular criteria by creating an Active Channel. Integrating the Commands, Applying the Inline Filters in an Active Channel to make the Investigation process reliable. Raising Incidents if found any suspicious or illegitimate & notifying to Client. Displaying the event data in different layouts by defining Dash Boards & Data Monitors. Customizing the Active Channels by Adding or Removing the Columns. Defining the Reports using Queries, & Report Template & running the reports. Checking the overall system health & Reporting it to the Admin Team on daily basis. Checking Connectors health status & Reporting it to the Admin team. Monitoring AV logs in ESM & raising case for malware infections. Monitoring UNIX logs & raising cases for authentication failures. Monitoring Windows logs & raising cases for login failures & lockouts based on defined thresholds. Monitoring proxy logs & cases on high bandwidth for unwanted external sites, suspicious downloads/uploads. Updating Blacklisted IP details on daily basis based on inputs from IP-void.
Websites, IT & Software
Certified Information Systems Security Professional (CISSP)
Computer Security
Information Security
Network Administration
Systems Administration
$55
VIGNESH GOBINATH
BASIC
Network Engineer Vignesh Gobinath, Websites, IT & Software
Configuring and troubleshooting the router MSR 30-24 and MSR 20-20. Configuring the Juniper Switch 4200. Find out the cloud issue and routing issue and co-ordination with respectivity Team. Trouble shooting of all types of Hardware problems such as SIC Card and ports in Switch. Troubleshooting of connectivity problems using Ping, Trace route from CE End to DC through forward and reverse Traffic. Remotely resolving network problems. Resolving tickets with in the SLA by using CA Service Desk Manager. Monitoring the devices by using CA Monitoring tools and raising the proactive Tickets to respect Circle. Configuring the GRE Tunnel by Using Static routing protocol. Troubleshooting the MPLS connectivity such as Lastmile latency and Packet drops and fluctuation issue and park into circle. Troubleshooting the RF Connectivity from Subscriber Unit to CE devices. Troubleshooting the Cellular connectivity and checking the Auto fallback issue. Troubleshooting and fixing the ADSL Connectivity issue and park into circle. As per customer request Binding the MAC in Router and Switch. Checking the TAC Reverts as per procedure. Configuring SNMP As per Template Preparing the daily TAC Status report for NSP1 and NSP2 by using BI LunchPad. Installation and configuration of Windows10 pro operating systems. Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup. Trouble shooting of all types of Hardware and software applications problems. Configuring & troubleshooting of Desktop/Laptops for L1 and managing backup and recovery. Configuring & troubleshooting of USB printer and LPI printer& LAN related issues reported by users. Exposure in Active Directory user creation & deletion. Monitoring of virus issues through Symantec Endpoint Protection antivirus and updating polics. Remotely resolving application problems and network problems. Password creation & resetting to end users through remote desktop. Configuring the Cisco Router 1921. Configuring cisco switch 2960-T Maintaining the printer server details. Participate in an on-call rotation with HPE vendors. network setting for TCP/IP and Internet setup. Resolving tickets with in the SLA by using HPSM tools. Maintaining and troubleshooting APC symmantra PX UPS. Maintaining the Asset Details of AIO PC. Install & Upgrade Operating System, Drivers and Applications. Trouble shooting Network and System issues. Crimping LAN Cable like Cross and Straight Cable. Configuring VLAN, Enabling Trunk in Cisco Catalyst switch 2950 Knowledge to handle Cisco Router 2503, 2620 model Configuring VTP in Cisco Switches. Good Knowledge of Routing Protocol Such as RIP and EIGRP, OSPF,BGP.and NAT and ACL concepts.
Websites, IT & Software
Active Directory
Cisco
Network Administration
Network Security
Systems Administration
$50
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