Hire Technical Support freelancers in United States

Explore high-skilled Technical Support freelancers in United States on our flexible community-driven platform to help create your ideas or for short-term/full-time project.
Browse top 9 freelancers by category - to view all resumes click:
devin brown
BASIC
Software Engineer and Data Entry Devin Brown , Data Entry & Admin
EDUCATION Sonoma State University​ – Rohnert Park, CA 2016 – 2018 Bachelor of Science in Computer Science • Coursework included: Algorithm Analysis, Web Design, Cloud Computing, SDLC (Agile) • Language and software proficiency: Python, MySQL, HTML, C/C++, Java IBM COBOLT Training ​– Online 2020 • JCL: debugging, technical training, and hands on usage • ZOS: history, technical training, and hands on usage EXPERIENCE Sonic Internet​ – Santa Rosa, CA 2019 – 2020 Tech Support Assisted Sonic customer with over the phone tech support: • Internal network issues and third party equipment configuration. • DNS and mail spool tools. County of Sonoma​ – Santa Rosa, CA 2018 - 2019 Intern, Information Systems Department Paid position assisting county departments with various IT tasks. Specific projects included: • Debugged web server testing environment using Windows event log and IIS. • Troubleshot county computers (Windows OS) Python SSL issue. • Developed Python script to interface with ArcGIS greatly enhancing GIS team efficiency. • Developed Python script incorporating open source NLP libraries to organize Excel tables. Roadside BBQ​ – Rohnert Park, CA 2017 – 2018 Assistant Manager Supervised up to 5 staff members per shift in casino restaurants with sales up to $10K per day. • Selected to manage weekend/night shifts based on ability to handle extremely high volumes. Various Restaurants​ – Sonoma County, CA 2011 – 2017 Server Worked customer service while completing full-time student coursework. Bay Ship & Yacht Co.​ – Alameda, CA 2010 – 2011 Crane Operator, Rigger Utilized cranes to move large items on and off various ships for high-volume shipyards, securing loads with heavy chains, cables, or straps while efficiently managing time and resources. • Hired as unskilled labor and voluntarily assumed duties of Rigger as needed. Thereafter promoted to Crane Operator, Rigger and provided NCCCO license training at company expense.
Data Entry & Admin
Call Center
Customer Support
Data Processing
Software Documentation
Technical Support
20 $
Eileen Pena
BASIC
Administrator/Customer support Eileen Pena, Data Entry & Admin
Eileen Pena To the hiring team, I would like to be considered for the position available. I am seeking to align myself with a position where I can use my skills to build strong relationships and as a motivated individual with excellent qualifications and a strong desire to excel; I believe I am suitable for this position. I have enclosed my resume for your review and consideration. As you’ll see from the enclosed resume, I am proficient in a variety of computer software programs and I am experienced in handling and supervising all customer service functions and affairs. I am a quick learner and can adapt and accomplish any task given. What my resume does not reveal is my professional demeanor and appearance. I work well under pressure and I’m a good team player as well as leader. In any environment, these qualities are of the utmost importance in dealing with clients as well as co-workers. As an employee of your company, I can provide: ● Efficiency, reliability, and accuracy ● Multi-tasking skills ● Good communications skills ● Maturity, honesty; ability to look at challenges as opportunities ● Flexibility and adaptability ● Strong work ethic ● Great customer service skills ● Fluent in Spanish I have taken into account the qualifications required for this position and would really like to be considered or given the opportunity to further discuss my qualifications. Thank you for your time. Best regards, Eileen Pena
Data Entry & Admin
Customer Service
Email Handling
Microsoft Office
Phone Support
Technical Support
28 $
Tony Lumaro
BASIC
Social media guru Tony Lumaro, Data Entry & Admin
Dear Hiring Manager, In today's customer service oriented culture, judicious, welcoming, proactive service is essential to enhance future business prosperity. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers. My secret to being an exceptional customer service agent, would have to be show casing empathy in order to express sympathy & care for the customer. No one in the world wants to be treated like just another random person. In order to be successful, you honestly have to treat the customer almost like a lifelong friend. Show them that your business cares about the happiness and well-being of the customer. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal advocates is of the utmost importance in every organization. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. I currently have around 8.5 thousand followers connected to my blog. I am also an notable trainer who achieves ongoing success with their teams by building morale, maintaining teams' self-confidence, and training them to build the sale by improving their people skills. It would honestly be a pleasure to interview with you, and I very much hope to hear from you soon! Sincerely, Antonio Lumaro
Data Entry & Admin
Customer Support
Technical Support
Microsoft Office
Data Entry
Excel
25 $
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