Hire Time Management freelancers in India

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Deepak Singh
BASIC
India, Mumbai
Sr. Executive - Sales Administration Deepak Singh, Data Entry & Admin
Senior Executive - Sales Administration (2015 - 2020) : 1. Responsible for end to end process for punching of the new orders. • Validating the PO copies, as well as the OPIs, received from the field to match the criteria as per SOP. • Getting the order punched in the System after Validating all the details as well as documents required. • Doing end to end follow up with FLSP / RSM / ZM in case of any deviation in received order. 2. Follow up with FLSP / RSM / ZM if there will be any outstanding payment is due for the customer/distributor for which the new order has been received. 3. Maintaining a file of Cheque Details received from Customer / Distributors in HO updating the same to Credit Control Team for Timely Deposition of Cheque. 4. Preparing Proforma Invoices for the customers/distributor as per requests. 5. Creating new Customers and distributor masters in the system by Validating and collecting all the important and require data/documents. 6. Attending the meeting and giving the suggestions in new processes or new SOP related to order punching to ease the way as well as to save time. 7. Generating packing lists as well as Invoice Copies in SAP after the order gets released in the system. 8. Responsible for Filing All the Original Purchase Orders & Other Documents related to the order punching process for Audit Purpose. 9. Generating MIS as per Location-wise & ZM Wise. 10. Handling Audit Queries regarding Order Punching. 11. Successfully Processing all the Orders in System During Month End. Targets were given and achievement: 1. Target has given for the collection of C-Forms for East Zone of India in 2 months - Achieved the 90% target in a given time. 2. Target has given for the collection of overdue outstanding payments - Achieved in a given time.
Data Entry & Admin
Customer Service
Data Entry
Email Handling
Excel
Time Management
$130
Vijay Thirumur
BASIC
SR Training Specialist Vijay Thirumur, Data Entry & Admin
Objective: My aim is to be at a position that will allow me to use all the experience and knowledge I’ve already acquired and contribute all of it for what I am going to learn in the future. I want to work in an environment of professionalism, reliability, creativity and team work whilst working towards the common goals. Core Competencies: Excellent verbal and written communication skills, Strong facilitation skills, Strong interpersonal skills, Computer skills, Team and people management, Training and Development. EXPERIENCE: Year Designation Job Role Amazon 2019 Sr. Training Specialist (Communication and Process) – International Process (UK and NA) [L4] Mentored newly hired interim trainers, ensuring their conversion to a permanent role Onboarding and training SMEs to support New Hire batches SFA – Support For All Oversaw the performance of L3 trainers’ batches (3-4 batches at a time) during partial production. SFA’s role included: Conducted TNA/TNI with respect to the learning curve of each batch Daily side-by-side audits with the BQ of each batch Daily feedback provided to the BQ associates of each batch Closely monitored the performance of the BQ associates and motivated them to achieve their goals 2017-2018 Training Specialist (Communication and Process) – International Process (UK and NA) [L3] Trained New Hire CSAs and Managers for all mediums (phones, chats, and emails) Conducted New Hire Training on various aspects, such as: Process Soft Skills and Voice & Accent Skills and techniques for handling irate customers Managed teams of 20-25 associates from the DOJ, ensuring a smooth transition to full time production Drove team and individual performance to bring them on par with the on-floor associates Audited and provided daily feedback to the associates who received poor responses 1:1 interactions with the New Hires on a bi-weekly basis to clarify their doubts, provide them with feedback, and help with employee retention. Created training plans, IJP tests, and monthly process assessments for multiple OUs, mediums, and specialties. Conducted TTT for DSTs (Department Specific Trainers) – For all OUs Created a repository of excellent chat and email contacts, which were used for training New Hires Piloted the Universal Trainer Program, unifying the Process and Communication into a single job role. Went on the ATA as a Training Specialist for the launch of the UK Voice process in newly launched Delhi site in 2018 Responsible for representing the HYD UK Training Team at weekly connects with the sites across the network 2016 UK DART [L3] Handled manager-level escalations of the customers Assisted L2 associates with resolutions to provide to the customers, processed refunds above their limit, and took over escalations Provided process updates to the on-floor L2 associates through mailers and team huddles 2016 UK Subject Matter Expert (International Voice and Chat) [L2] Handled operations of a team of 5-10 associates Built and implemented mock situations for New Hires to help them learn the process easily Took daily team huddles and refresher trainings to clarify their doubts and provide them with updates Provided live side-by-side assistance to the associates as they went live on contacts to ensure smooth resolutions to the customer along with instant coaching Maintained a quality and productivity performance tracker to monitor performance of the batch. Auditing the negative contacts and providing the associates with immediate feedback 2015-2016 International Voice Representative [L2] Joined Amazon in September 2015 as an International Voice Representative Contributed towards various process and quality improvements (via Gemba) Was a part of the first launch team to detect and control abuses called Concession Abuse Prevention team. Was a Mentor to underperforming peers by providing side-by-side assistance and tracking and reporting their daily performance. Social Work 2010 – 2020: Social Work: Worked part-time as a Volunteer for Family Services, a NGO based in Hyderabad. Helped to conduct various events for the deaf and dumb, handicapped, the elderly, and the underprivileged – focusing on education, restoration, rehabilitation, emotional healing therapy, etc. Was also involved in promotional shows to create awareness of the plight of the underprivileged. Awards: Business Enabler Award, 2018 Best UK Trainer, awarded by Lidia Long (Head of UK Customer Service), 2018 Grammy Award (highest ranking award) for Q4 (2018) Customer Obsession Award, 2017 Customer Obsession Award, 2016 Education: High School: National Institute of Open Schooling, Hyderabad College: Graduated Sikkim Manipal University with a Bachelor of Arts in Journalism and Mass Communication in 2016. Currently: Pursuing TEFL/TESOL certification from Asian College of Teachers (2020) Personal Details: Nationality: French Languages known: English, basic French
Data Entry & Admin
Data Entry
Time Management
Transcription
$30
Garima Bal
BASIC
India, Bhubaneswar
Operations manager/ Administrative aid Garima Bal, Data Entry & Admin
LEAPBIKE TECHNOLOGIES, Pune, India - November’19- Present Operations Management Intern Responsible for ensuring maximum fleet uptime, handling end-to-end operations using vehicle specific data and demand data to determine optimal fleet distribution, person-in-charge of battery management operations to ensure uninterrupted supply, experimentation using various methods such as dock less sharing and station-to-station sharing followed by analysis and interpretation of data to create various business cases and compare them for maximum profitability.  Management of contract based employee for effective rebalancing and to ensure proper fleet upkeep.  Testing and troubleshooting of the proprietary device that enables application-vehicle interface.  Modifying factory acquired scooters to smart scooters by incorporating a proprietary device with the required connections enabling the scooter to interface with the application. PPAP Automotive, Greater Noida, India - May’18 - July’18 Intern at Manufacturing division of injection molding components Implementation of Kaizen for improving assembly line efficiency by careful analysis of the production process. Floor planning of Project: Dojo for improved training purpose. Toyota, Saud Bahwan Automotive, Muscat, Oman - May’17 - July’17 Intern at Toyota Technical Centre Technical training for Engine, Drive train, Brake, Suspension, Steering, Electrical and Air conditioning system Vehicle inspection by using On Board Diagnostics through Intelligent Tester and GTX
Data Entry & Admin
Excel
General Office
Microsoft Office
Project Managment
Time Management
$20
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