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Paul Webb
BASIC
Paul Webb Paul Webb, Other
Florida Blue June 2017 – Dec 2020 Senior Infrastructure Project Manager • Provided Project Management for: o Configuration Management Network Discovery o Network Security Manager – NSM Business and Infrastructure Data Segmentation (Management NICs) o Server provisioning o SQL Upgrades o Z/OS Upgrades o Security Compliance  Carbon Black Protect Whitelisting, Symantec DCS  Titration Sensitive Data Discovery  Illumio Micro segmentation  Guardium. Splunk  Web SiteMinder, SSO, SAML  Row based security o Analytical Systems – IIAS Sailfish and Netezza NPS o ETL – Netezza interfaces with row-based security, archives, backups and data security o Evaluation of future analytical platforms o Workload Analysis of Analytical data o Hitrust, Hitachi Identity Privileged Access Manager o Facilities Implementation of IT Infrastructure for Tele Sales o Sales Workflow o Organizational Development – Roles, Responsibilities, RACI o Project Management and Program Management Improvements o Data Platform High Availability – Hadoop, Kafka, MongoDB, Open Shift, PostgreSQL Wells Fargo (Meridian Technologies) Dec 2016 – Jan 2017 • Short term contract assessment with recommendations for the IT leadership organization structure for IT group(s) in Wells Fargo Acosta Sales and Marketing - Jacksonville, FL Mar 2015 – Nov 2016 Senior Project Manager • Upgraded Oracle EBS and Customizations (Waterfall and Agile) • Implemented Sales Ordering for Retail using SSO and SAML 2.0 • Liaison for Product Delivery and Program management for subject matter expertise in core product development • Provided day to day guidance for implementation team internal and client-facing • Program Level Project Managed Datacenter and Network Consolidations Including: o Physical to virtual (VM) conversion of application, database and infrastructure servers o Network migration of application and infrastructure VMs and VLANS transparent to users who continued to use their applications without user perceived degradation o Testing and rehearsals of the VM migration on non-production VLANS o Final VLAN cutover of Gateways requiring a short outage during off hours o Coordination of all required users, application, network and Datacenter staff during cutovers o End to end testing and acceptance by users o Java updates • Managed the development of ETL Commissions Reconciliation, Business Intelligence, and Security Managed Enterprise Architecture for Cloud Technologies • Ensure rapid project issue resolution and communicate effectively with all stakeholders regarding issues and risks • Ensure that communicated and planned metrics (savings, cost, timing, etc.) are achieved • Established scope and stakeholder commitments • Delivered IT excellence to business customers • Monitored project performance and managed issues with risk mitigation • Increased the maturity of IT responsibility and IT management of Information Systems • Scheduled and facilitated daily Agile (Scrub) calls and monitoring reports • Documented and distributed Risk, Issues Actions, Dependency, and Decision (RAIDD) Log • Provided strategic system improvements and modifications to the Program/Product development team for continuous product enhancement ADT Tyco IS Boca Raton, FL June 2013 – September 2014 Senior Program Manager • Provided Program/Project Management for the split of Information Systems for the divestiture of ADT and Tyco (Security Services) • Planned, tracked, monitored, controlled, reported, validated and closed plans to split, purge, migrate, and decommission 180 comingled ADT/Tyco Information Systems (360+ individual projects) • Establish and maintain internal and external contacts to position company IT to leverage industry best practices • Experience successfully coordinating business and technical resources under an integrated project plan to ensure the alignment of resources at the program level. Evergreen Systems Project Manager Jan 2013 – May 2013 • Developed project plans for the implementation of HP Orchestration and Configuration Management • Developed project plans for MS SharePoint designs and implementations on Project 2013 for health care clients • Provided maturity assessment and improvement project plans for Incident Management and Change Management • Developed and delivered ITIL 2011 Foundations training class • Enhanced Service Now with ITIL 2011 updates IBM Global Services (Client Locations) Nov 1989 – Mar 2012 Project/Program Manager, Management Consultant • Managed data modeling/mapping/mining and systems development • Implemented, upgraded and customized software products including Siebel CRM, Peregrine (HP), Maximo, Tivoli, EMC, BMC Remedy and Workflow for several IBM customers • Assisted in the development of IBM Business Process Modeler • National Achieves and Records Agency: Managed the roadmap to implement ITSM and coached the development of Change and Release Management. • North West Red Water (Canadian Energy): Managed the Architecture of IT Operational Processes and managed ITSM staff. • Dow Chemical: Project managed the design team for a private Cloudburst solution. • US Navy Consolidated Afloat Network Enterprise Services: Directed the Systems Management and Service Management proposal, prototype, and detailed design. Managed and implemented the detailed design solutions for IBM and EMC with Agile techniques. Managed a technical team of over 100 IBM consultants. Facilitated extensive RAD/JAR sessions for requirements • Department of Homeland Security: Directed the development of IITSM improvement. Coached and trained staff in Service Management. • US Government Intelligence Agency: Held the position of Sr. Asset Manager • US Government Intelligence Agency: Held the position of Incident Manager • US Government Intelligence Agency: Held the position of Change Manager • US Government Intelligence Agency: Implemented BMC Remedy Service Management • New Power (Enron): Managed the development of all business processes and services for a new deregulated power company. Managed and directed a process team of 30 IBM and Arthur Anderson consultants. • IBM Internal: Managed the development of intellectual property Service Management Information Guides and Process Guides. Managed an international worldwide team of 10 IBM consultants. • State of Michigan: Managed the Process Architecture for IT Asset Management and Project Managed the workflow automation of server provisioning. • Florida Power and Light: Managed technical staff in the implementation of Asset Management • Automotive: Managed the implementation of Configuration Management • Veteran’s Affairs; Managed the Process Architecture for IT Transformation • US Government Intelligence Agencies: Managed and coached the implementation of ITSM roles and responsibilities • Developed and delivered training for over 1,000 students in IT Service Management and IT Asset Management. Education  Masters of Applied Science – Engineering Management Sciences – University of Waterloo, Waterloo Ontario Certifications:  Certified Project Management Professional (PMP)  Certified ITIL V3 Expert and V2 Service Manager  Certified ITIL Trainer  Certified ITIL Executive  ISO/IEC 20000  DoD Secret Clearance (2012)  Licensed Florida Insurance Agent – Life, Heath, Annuity (0215)
Other
US Taxation
Anything Goes
$50
Dmitriy Nazarov
BASIC
QA Dmitriy Nazarov, Other
Dmitriy Nazarov , US Citizen. Qualifications: Solution Analyst, QA Analyst, QA Lead, BA, PM, Support Analyst with extensive experience in full Software Development Life Cycle and Offshore Management. Experienced in NYC: Retirement Systems, Department of Buildings. Experienced in Brokerage: Equities, Mutual Funds, Options, Swaps, Floating Swaps, Fixed Income, Indexes, REPOs, Corporate Bonds, International Products, Preferred Stocks, Commodities, Futures, Currencies FX & CDS, Mortgages -Fannie Mae and Freddie Mac, Municipal Obligations Algorithm execution systems and Compliance for Transaction and Liquidity Reporting. QA Analyst. NYMellon. New York. 1/2019 – Present. • In Agile (Onshore/Offshore) environment performed validation of Equities, Mutual Funds, Derivatives, FX and Fixed Income products to full System Development Lifecycle. Including: Build Verification, Smoke, Unit-Integration, SIT, Functional, Regression, White Box, Load and Stress tests, Recovery, UAT as well performed demos and tests with Business for Financial Advisors OMS System. • Additionally performed validation of Middle and Back Office utilizing third party systems such as: WSS, 360T, Blumberg, MarketAccess, TradeWeb, Horizon, Triana, Currenex, Market Regulation HUB, iHEDGE, iFXALL. • Validated integration of Portfolio Hypothecation / Rehypothecation functionality with Margin Call management system TLM. Validated and signed off on high priority production fixes for systems in maintenance. Comforted with an environments where requirements, priorities and timelines change frequently. • Partnered with Wealth Management BA’s, Support Desk, Developers to understand projects and application architectures, in order to create a comprehensive testing solution. Mapped testable requirements to test cases for 100% coverage. • Developed, wrote and maintained functional test cases, test matrixes and other test artifacts like the test data, data validation and harness scripts. • Guided QA Engineers in creation of automated test scripts using tools such as QTP and Selenium. • Managed time and resources in order to meet assigned deadlines. Worked with offshore team to increase their understanding of systems in test. QA Lead. TD Ameritrade. Jersey City. 10/17 – 07/18. Validated TD Ameritrade Institutional iRebal Software that supports Wealth Management Clients and creates custom, rule-based settings to simultaneously rebalance portfolios while considering unique client circumstances, tax consequences, restrictions and liquidity needs. • Created Test Cases for Regression, Functional, IVRs End-to-End and UAT testing. Developed Selenium data libraries for regression tests. Performed Unit-Integration, Functional, Regression, Stress, and Performance tests of iRebal Software. • Validated Portfolio Rebalancing for different Asset Classes (Options, Equities, Bonds, REPOs, Mutual Funds, ETF’s, Group Securities, Other) and updates according to internal/external Model providers and Asset Class weights. • Responsible for Validation of iRebal Portfolios, Security Master, Securities Imports, Security Edits and calls to Data Centers. Validated Corporate Actions for their timely and accurate implementation and rebalances results. Verified data as well as Model Data against a variety of sources to ensure its accuracy. • Updated and validated models for (Tax Sensitivity, Rebalancing Bands, and Rebalance Accuracy Range) prior to execution of trades. • Validated Portfolios to Anti Money Laundering Client Due Diligence (CDD) Guidelines: Reporting accounts within portfolios from high – risk third countries, PEPs or close family member transactions, unusually large or complex options transactions. • Worked with User Experience / Design resources to help visualize requirements into prototypes. • Supported the day-to-day Portfolio Management and trade processing of various Model Portfolios, both externally and internally delivered, through exceptional client service, leadership and execution. • Validated daily, monthly, and quarterly iRebal Report generation process. SIT/UAT QA Lead. Mizuho Bank. Jersey City. 01/17- 08/17. During SIT stage, validated data on FR 2052a Compliance Regulatory Report to monitor Mizuho Wealth Management profile supervised by the Federal Reserve. These data provides detailed information on the liquidity risks within different bank units, the data is part of the Federal Reserve's supervisory surveillance program in its liquidity risk management area and provide timely information on firm-specific liquidity risks during periods of stress. Inflow/Outflow product classes validated: Borrowing, Landing, Reserve, Security Issued, Margin Collaterals and Equity. • Prepared Functional Test Cases based on business requirements and business rules. Performed Positive and Negative Testing. Wrote traceability matrix, test case entry and exit criteria’s. Performed Gap Analysis. Monitored the Defect Tracking Process. Created Test Results Reports and Summaries for Validation runs. • Build SQL queries to perform column level verification and to compare the data between the sources and target repositories. • Executed test cases, found errors, reported defects, determined repair priorities, did regression testing and closed by using Jira. Tested data for both the initial load and the incremental loads of the target. Selected tests sets to automate for the next iterations. • Performed Ad hoc testing on different reporting units. • Customized Quality Center to suit the requirements of testing effort. • Assigned and monitored work of 2 QA team members. • Assisted Controller and BAs with research and data analysis. Interacted with stakeholders on a periodic basis during various stages of development and testing. Communicated with the Data Services Team (Business Analysts, Data Architects and Developers) to review the business requirements. Analyzed FR 2052a FRD and FSD mapping documents. QA Lead. Teachers Retirement Systems. (TRS) NYC. 09/2014 – 10/2016. • In Agile environment (rapid iterations, rapid releases, etc..on .NET framework) validated and released to production new TRS COTS System. Responsible for workflow validation of : Member Call-in ( IVR), Walk-in Center and Correspondence Inquiries, Disability and Death Retirement benefits, Loan Payment System, Qualified Pension Plan Enrollments, Administered TRS Departmental User Role Privileges, , System Security and Mobile Application testing ( Android, iOS) • Validated TRS Digital Marketing functionality: content marketing, campaign marketing and e–books • Created test strategy, detailed test plans and test scripts based on analysis of requirements and design documentation to ensure the quality of CLIENT's production software systems. Developed and run SQL data review queries, Prepared Test Data, Utilized MTM (Microsoft Test Manger) to prioritize test plans, test cases and performed estimates to complete test activities. Verified that all test cases assigned to testing resources are executed • Developed, Executed automation test scripts (Selenium) and validated results, established coding guidelines, developed automation test framework • Logged, tracked, and verified resolution of software and sprint specification defects in TFS • Performed system analysis and requirements gathering, use-case development with internal stakeholders. Planed and directed quality assurance schedules and assignments, monitored project status in comparison to projections. • Facilitated daily QA standups, QA sprint planning, burn down charts, retrospectives and monthly product demos. Anticipated risks, dependencies and managed them proactively. Analyzed delays, refined Agile practices and team efficiencies. • Consulted user groups, and CLIENT Management to define SIT and UAT test requirements. Managed interdepartmental teams in the execution of test activities for SIT and UAT test phases. • Took responsibility for execution and coordination of white/grey/black box testing, functional testing, regression, system integration testing, UI testing, Performance and UAT testing, managed teams in the execution of performance testing (manual and automated where applicable). • Worked with client to analyze and translate business requirements into system functional requirements and specifications for automated systems solutions, support and training. • Used advanced knowledge of applications to provide technical assistance in identifying, evaluating, and resolving complex test problems • Directed and served as a mentor to less experienced staff Solution Analyst. DOB NYC (Department of Buildings). 06/2013 – 06/2014. • Maintained a solid knowledge base of Gartner COTS platform, acted as Subject Matter Expert on the channel Applications and the various areas and products within it. • Acted as Engagement Manager in leading, directing, and reviewing all activities associated with delivering technology products. Responsible for product quality, project timeliness, and customer satisfaction. • Interfaced with clients to define and document requirements for a named set of custom developed or vendor software products. Created documentation including requirements, user stories, acceptance criteria, user guides, process flows, wireframes, and newsletters. • Responsible for conducting Design Thinking sessions to gain insights into end user and customer needs, Managed the Product Backlog for a Product, prioritized requirements, defined and managed scope and sprints for a project. • Provided operational support to practitioners and firm clients. • Configured SharePoint features in production and non-production environments. Engaged with various ITS organizations to resolve problems as they arise. • Engaged business owners and other ITS resources to respond to requests for new applications and/or enhancements. Collaborated in creating and presenting the appropriate project on-boarding processes and materials (Charter). • Responsible all Testing and QA activities within the project lifecycle. Worked with QA resources to develop and execute Test Plans, Test Scripts and all other deliverables and activities related to Quality Assurance of the Products. • Worked to plan and execute User Acceptance Testing. • Participated in reviews of plans associated with project execution. Bank of America/ML QA Lead. New York. 08/12-03/13 • Validated Windows JUNO to LINUX JUNO Wealth Management system for multi-dealer Fixed Income, Equerries, Mutual Funds electronic trading system. Performed validation to full SDLC, including: Build Verification, Smoke (Sanity), Unit-Integration, Functional, System Integration, Regression, End-to-end, White Box, Load / Stress and Performance tests, Recovery as well as Client Acceptance Beta tests for Brokerage Client Server and WEB based Trading System. • Responsible for development of Test Scripts used for Bug Fixes, Enhancements, Functional and Regression testing of software releases according to the product functional specifications and use cases. • Tested credit risk application according to Compliance guidelines for Collateral Calls (cash and non-cash), CVA and DVA adjustments. • Responsible for monitoring and set up of QA environment. • Approved the standardization of the manual and automated Test Script templates for the special projects and for the day-to-day Quality Assurance. • Certified application appearance, functionality, operational integrity and performance. • Tracked program errors from discovery to resolution using JIRA and Quality Center. Implemented defect-tracking requirements to support developers in replicating errors. • Responsible for code deployments and coordination of staging change control. • Reviewed business and technical specification with the project team. Created strategies and test schedules. • Created Progress reports. Signed off on a software products release to production. Ensured that all phases of testing have been fully carried out. • Prioritized test risks against deadlines and suitable test coverage for the assessed risks. • Certified trading system and performed User Acceptance Tests with stakeholders. • Responsible for data configurations and for granting access to the QA/BA team members. • Supported QA OMS system (Front Door, Trader Services, FIX Gateways and Trade Servers). Solution Analyst - New York Stock Exchange. New York. 02/10-05/12. • Created technical design documentation based on gathering info from subject matter experts and collected information to analyze and evaluate existing or proposed systems. • Prepared detailed flow charts and design diagrams outlining systems capabilities and processes, for both existing and proposed systems. • Worked with the Business to ensure that the functional requirements and technical design support the business requirements. • Performed data analysis to support the design process, as well as for troubleshooting purposes when necessary. Established high-level functional designs with assistance from architects and developers. • Conducted technical research on system to determine feasibility, cost, time required, and compatibility with proposed or requested changes. Documented system problems and resolutions for future reference. Trouble-shut software application issues and technical issues. • Provided user acceptance testing support as needed. Provided advice regarding the effective use of application systems and information technology to business users. • Wrote and maintained system documentation and technical procedures. Coached, trained and mentored less experienced staff. • Evaluate problems of workflow, organization, and planning and developed appropriate corrective action. Applied business process improvement practices to re-engineer methodologies and business process modernization projects. Conducted technical research on system upgrades to determine feasibility, cost, time required, and compatibility with current systems. ICAP Jersey City, NJ. | QA LEAD . 03/2009 – 01/10. ICAP is the world’s premier voice and electronic interdealer broker and provider of post-trade services. The Group is active in the wholesale markets in interest rates, credit, commodities, FX, emerging markets, equities and equity derivatives. ICAP has an average daily transaction volume in excess of $2.3 trillion, more than 40% of which is electronic. • Managed Scram QA Team on shore and offshore to validate trading systems for Eequities, Equity Derivatives, CORPs, - Treasurers and Mortgages -Fannie Mae and Freddie Mac, Municipal Obligations. • Validated: Trade Data, FIX Messages and Nasdaq TRACE for Dealer & Buy Side Client trading platforms. • Performed Build verification, Sanity, Functionality, Regression and System testing including Configuration and Performance testing of the following new and upgraded iCap Viewer and Dealer Software systems. • Managed test cases for Regression, Functional, End-to-end and UAT testing. • Worked closely with development and business analyst management to ensure that business requirements have been met and a high quality product is delivered. • Used a TeamTrack as a defect-tracking tool to manage defects discovered during the testing process. • Utilized RUP (Use Cases) approach. • Supported the QA Automated Script Specialists in automating test scripts using QTP. Ran and modified Automated (Data-Driven) Test Scripts. • Developed User Acceptance Test Plan and Test Cases. S&P. NY, NY. | QA 05/2007 – 12/2008 • Managed offshore Agile QA team ( RIGA. Latvia.) to deliver bug free application and system test plans to the strictly set time lines and within the budget. • Conducted daily QA Scrum meetings. • As part of S&P management team, traveled to the foreign location to inspect: development, project management, QA, and business practices of the offshore partner. Successfully managed relationship between S&P and offshore team. • Led QA team to perform full QA - SDLC front-end / back-end testing for CUSIP/ CINS /LSTA/ PPN ( corp., municipal and gov’t.. ) assignment and maintenance application. - (SCORE replaced the current C2E system that was used by S&P for 11 years and vastly improved the system capabilities by increasing automation, streamlining processes and improving data quality). • On the daily basics coached, mentored and enforced US - QA standards to the offshore team. Led by example on how to perform multiple tasks and adjust priorities based on workload or direction from management. • Worked with the development team to understand deliverables in releases and discussed bugs. Escalated issues to S&P project management office. • Managed development, quality of test scripts to ensure that resources are in place to carry out the work. • Managed data preparation requirements and implemented appropriate data mapping. • Developed comprehensive QA project plan that takes into account all required work, constituencies and resources, including the creation of detailed QA work plans. • Met regularly with the project manager, project sponsors, and Technology Unit staff to communicate progress, issues and next steps. • Established traceability Excel matrixes to track portal delivery process to QA, UAT and production. • Approved Co. Use Cases for coverage, business logic and for development / QA usability. . Education: BS in Information Systems. References provided upon request.
Other
US Taxation
Anything Goes
Podcasting
$100
Robert Lightsey
BASIC
Senior Quality Assurance Engineer/Manager Robert Lightsey, Other
Robert A. Lightsey EDUCATION Master of Science in Industrial Management Clemson University, Clemson, SC Bachelor of Science in Industrial Engineering Technology Clemson University, Clemson, SC Six Sigma Black Belt Schneider Electric/Rath and Strong Certified Quality Engineer Certified Quality Auditor American Society for Quality WORK EXPERIENCE Quality Assurance Engineer – Aerospace Structural Components RBC Aerostructures - Westminster, SC – August 2019 – July 2020 • Temporary furlough due to Covid 19 Pandemic • Primary customer is Boeing • Responsible for eliminating a backlog of hundreds of required FAIR’s • Responsible for creating process FMEA for CNC operations and preparing action plan • Responsible for QA Contract Reviews, also with large backlog • Conducted FAIR and FMEA training for inspectors and CNC operations Quality Assurance Engineer – Aviation Ignition Systems Champion Aerospace - Liberty, SC – March 2013 – April 2019 • Responsible for Piston Engine products (Spark Plugs, Magnetos, Wire Harnesses) • Responsible for Customer Interaction, Supplier Interaction, and Internal Process Support • Warranty evaluation and responses for magnetos, wire harnesses, and spark plugs returned by customers • Provide support to problem solving teams and warranty reduction teams • Evaluate non-conforming supplier parts, solicit improvement from suppliers • Experienced with Brown and Sharpe Gage 2000 CMM and PCDMIS Software, Oasis video measurement system, numerous other gaging and measurement instruments • Identified a major field issue (timing drift) with magneto product, and facilitated the problem resolution, resulting in significant reduction in warranty costs • Responsible for identifying a serious internal manufacturing problem, also with magneto product (loose rivets), and facilitating the problem resolution Quality Engineer – Automotive Drive Shafts JTEKT Automotive South Carolina - January 2012 to March 2013 • Responsible for APQP activities involved in the very successful launch of CV Joint Rear Drive Shaft • Primary customer Toyota • Developed QA Network, Control Plans, Process Documents, Failsafe Documents, Training Dojo, Audit and Inspection Procedures, Audit and Inspection, Gauging, etc, for CVJ Product • Developed documentation required by customer (Inspection Standard, MQC, PEP, SDS, etc) for Toyota • Participated in numerous customer and JTEKT Corporate visits • Working closely with Management to develop effective quality assurance systems • Developing systems for non-conforming material reporting and receiving inspection • Use of GQTS, GASL, Smarteam, Sharepoint Quality Engineer – Automotive Engine Valves U.S. Engine Valve - Westminster, SC - January 2011 to January 2012 • Mentor for several Six Sigma projects • Responsible for inspection, capability studies, and documentation of new product submissions to Honda, Nissan, Toyota, and Subaru • Proficient at the use of optical comparator and mechanical gauges • Statistical experiment including Gauge R&R on sorting equipment to improve capability • Statistical experiment to reduce scrap through analysis of part tolerances and functionality • Responsible for weekly 5S audits of assigned areas • Developing systems for non-conforming material reporting and tooling forecasting • Primary customers Honda, Toyota, Nissan, Subaru Supplier Quality Engineer – Automotive Fuel Systems TI AUTOMOTIVE - Lavonia, GA - June 2010 to January 2011 • Responsible for documenting, reporting, quarantine, and return of supplier non-conforming parts • Responsible for communicating and working with suppliers on corrective and preventive actions • Responsible for review and approval of 8D analysis submitted by suppliers • Responsible for review and approval of supplier PPAP submissions • Responsible for supplier audits • Responsible for supplier PPM reporting • Received APQP and PPAP training at Greenville Technical College • Primary customers BMW, Kia, Volkswagen Senior Quality Assurance Engineer – Electrical Distribution Equipment SQUARE D COMPANY - Seneca, SC - 1992 to 2000, and 2002 -2009 • Active on numerous Product Development Projects and the Project Review Committees. This includes use of FMEA, DOE/Taguchi, capability studies, supplier qualification activities, etc., necessary to design quality into the product • As part of the Project Review Committees, developed database and documentation system for tracking active, completed, and proposed projects, progress reports, and management reviews • Facilitator for Defect/Cycle Time Reduction team for enclosed drive product, and Engineering Change Control Team. Provide facilitation for management meetings, product development and other process improvement team meetings • Coordinated and conducted quality training programs, including SPC and the following courses: • Competing and Winning Through Quality (Problem Solving), SMART Communications, Team Overview, Meeting Management and Group Dynamics, FMEA, DMAIC (Yellow Belt), and pre-employment training • Developed data collection and tracking systems for supplier and in-house non-conforming material and scrap, supplier corrective actions, internal ISO audit tracking, in house defect reporting and analysis, control of ISO procedure documents, customer complaints, and warranty issues, using Microsoft ACCESS • Conducted supplier audits and had an active role in developing the Supplier Management System • Conducted training sessions for suppliers • Conducted presentations for visiting executives and customers • Developed and executed training plans for product move to Mexico • Developed and implemented facility wide Training initiative. Training initiative resulted in a 48% reduction in fabricated part forming errors, 30% reduction in Assembly errors, and 20% reduction in Engineering drawing errors • Implemented new intranet based system for ISO9001 Document Control and Corrective Action Requests. • Implemented the Customer Complaint Response system • Conducted and mentored numerous Six Sigma Black Belt projects, resulting in significant reduction in warranty charges and improved customer satisfaction • Start Up Yield Manager, Developed and implemented data collection and analysis systems for Start Up Yield improvement program • Facilitated plant wide process map development and process improvement steering committee. Includes development of plant process map, computer simulation models, identification of information needs and process improvement projects for the entire facility, to be used in developing an integrated manufacturing system • Active part of implementation and maintenance of quality system and procedures registered under ISO 9001 Product Quality Engineer - Automotive Transfer Cases for SUV's BORG WARNER AUTOMOTIVE - Seneca, SC - 2001 to 2002 • Responsible for Quality of Mercedes Benz and Isuzu products • Conducted joint audit of a supplier with a representative from Mercedes • Conducted sorts of suspect product before shipment to Mercedes • Worked with supplier of castings to reduce porosity issues • Submitted PPAP documents to customers Quality Assurance Manager -Pneumatic Actuators COMPACT AUTOMATION PRODUCTS - Westminster, SC - 2000 to 2001 • Managed department of 5 Inspectors, Returns Analyst, Mfg. Engineering, Document Control • Managed re-structuring during plant downsizing during economic downturn • Implemented ISO Document System, introduced FMEA, capability studies, etc., into the quality system • Involved in implementing Oracle ERP System Assistant Plant Manager - Diamond Abrasive Cutting Tools ERNST WINTER & SON, INC - 1990 to 1992 • Implemented SPC program • Supervised production planning and control • Performed all Industrial Engineering functions Industrial/Project Engineer- Twist Drill Bits GREENFIELD INDUSTRIES - Clemson, SC - 1988 to 1990 • Implemented an automated networked SPC system • Conducted SPC training, customer visits, and supplier certification • Performed all Industrial Engineering functions, including researching and justifying capital for new packaging machine • • • Entry Level and Developmental Assignments (5 years) -- Experience in Industrial Engineering in Textiles: work measurement and setting piece rates, labor budget, cost estimation, new equipment justification and layout, job design, payroll, and worked with MRP system. Co-designed a new pillowcase folding and stacking machine.
Other
US Taxation
Anything Goes
$1
Christopher Cronin
BASIC
Operations Manager Christopher Cronin, Other
CHRISTOPHER CRONIN www.linkedin.com/in/christopher-cronin-7971b944/ • Loveland, CO, 80537 US Operations Manager Resourceful and solutions-focused professional with extensive experience in overseeing broad range of operations through executing all bottom-line factors for maximizing efficiency. Demonstrated success in troubleshooting technical issues, negotiating contracts, reducing costs, and reinforcing guidelines in accordance to regulations for accomplishing predefined goals. Well versed in establishing teams, maintaining inventories, managing vendors, recognizing replenishment needs, and mitigating risks. Skilled in optimizing operational functions and workforce management while implementing strategic operational initiatives to drive organizational success. Adept at introducing continuous improvements, developing SOPs, and evaluating processes to achieve unprecedented results. Ability to utilize exceptional communication, time-management, organizational, and analytical skills. • Strategic Planning & Execution • Operations Management • Contract Development • Project Management • Key Relationship Building • Inventory & Cost Analysis • Team Building & Trainings • Cross-Functional Collaborations • Problem Resolution Career Experience Plant General Manager, Coda Signature, Trinidad CO 2020 to Present Ensure optimized production operations along with implementing effective strategies to generate profits. Direct all aspects of project management activities from initiation until completion. Implement lean manufacturing principals to minimize waste and maximize productivity. Manage production of final compliant packaged products in accordance with CGMP, SQF, CDPHE, MED, METRC regulations. • Extended services in procurement process to secure new vendors and goods. • Introduced more than 15 new formulations, products, and packaging to secure additional profits. • Played instrumental role in leading facility renovation project with five-year growth plan. • Decreased turnover from 80% to less than 4% within short span of one year. • Elevated production output by a minimum 75% through incorporating effective methods. Director of Operations, Hemp Nectar, Denver CO 2019 to 2020 Performed Cbd extraction and agricultural hemp drying facility. Conducted quality hemp inspection and testing through utilizing HPLC and GC. Planned Production schedules as a Production Manager and oversaw supersacks, sifting, crude oil, distillate, isolate, and water soluble liquid and powder. Delivered strategic direction to more than 20 employees for increasing efficiency, effectiveness, and morale. Orchestrated multiple operations within allocated budget. Liaised with relevant personnel to design build outs for an agricultural hemp dryer, C1D1, and ethanol extraction lab. Ensured quality control and assurance for inbound, outbound, and production practices. Oversaw multiple operations, including production, processing, sales, inbound/outbound, inventory, KPI tracking, and client relations. Re-designed agricultural dryer increase efficiency through performing in-depth research for IEC thermo. Fulfilled staffing requirements through hiring, onboarding, and training cross-functional teams. Adhered to OSHA standards to ensure compliance. • Liaised with IEC thermo to optimize agricultural dryer design for boosting output 100% from 750lbs to 1500lbs per hour. • Designed and launched a tincture product; sells across 180 stores. Director of Cultivation, Fat Rabbit Farms, Delta CO 2017 to 2019 Maintained quality control and assurance to produce best product. Implemented SOPs and build a large indoor grow with boutique hemp strains and 10000sqft of greenhouses within provided budget. Devised and executed irrigation and automated watering systems for greenhouses. Maintained 20+ strains as mothers. Supported to create product lines for skin care, edibles, tinctures, and others. • Designed and implemented feed and spray maintenance schedules for more than 100k plants from seed to harvest. • Provided strategic leadership to production team of 15+employees to ensure efficient and productive operations. Co-Founder, The Cupcake Gypsies, Loveland CO 2014 to 2020 Spearheaded the management of bakery operations. Provided professional custom cake services for multiple occasions. Maintained highest quality standards to ensure customer satisfaction. Introduced a culture of repeat sales and referral. • Increased year-on-year profits within challenging times, as well as provided catering services to more than 1000 weddings • Expanded company operations, as well as increased staff to three to 10 employees for effectively manage workload. Head Server / Manager, Sushi Den / Izakaya Den / OTOTO, Denver 2013 to 2017 Established as top sales producer on staff by selling food items. Provided trainings to cross-functional team of more than 20 employees monthly on selling fish and sake. Assisted Toshi Kisaki, such as top 200 sushi chefs in the world for multiple private events. • Played instrumental role in the launch of Izakaya Den and Ototo, sister restaurants of Sushi Den. • Created and implemented effective strategies to secure $2M by selling sushi and sake. • Increased sales by teaching more than 20+ sake and sushi courses monthly. • Selected by management as Top sales person on staff for food wine and sake sales. Education Metropolitan State University of Denver, US Bachelors in Business, Management, Marketing, and Related Support Services Teaching English as a Foreign Language (TEFL) - TEFL Worldwide Prague
Other
US Taxation
Anything Goes
Podcasting
$65
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