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D'Arcee Namdjoo
BASIC
United States, Los Angeles
Executive-level Administrative Assistant D'Arcee Namdjoo, Data Entry & Admin
EXPERIENCE ICBC - CONFIDENTIAL ADMINISTRATIVE ASSISTANT NORTH VANCOUVER, BC, CANADA AUG 2019 – PRESENT • Provide administrative assistance with planning, roll-out and completion of key projects. • Act on behalf of the Director and the department in responding to internal and external customers and escalating queries as necessary. • Assist with internal lines of business initiatives as it relates to departmental strategy. • Ensure adherence to established internal policies and processes. • Prepare and maintain documents, correspondence, reports, presentations and statistics which require demonstrated proficiency in document preparation/ editing, spreadsheets and other presentation software. • Assist with budget preparation, variance reporting, expense reporting. • Provide calendar management support and preparing for meetings and special events. • Issue management tracking. ICBC - GENERAL ADMINISTRATIVE ASSISTANT (ISD) NORTH VANCOUVER, BC, CANADA MAR 2019 – AUG 2019 • Provide administrative support to 13 managers and their teams, including calendar management, preparing for meetings and special events, and acting on their behalf. • Coordinate and onboard new staff. • Other projects as requested. MILES EMPLOYMENT: RLA ARCHITECTS VANCOUVER - TEMPORARY RECEPTIONIST VANCOUVER, BC, CANADA FEB 2019 • Duties included answering phones, copying, filing, arranging for couriers, and other assigned tasks. TPD: SEASPAN - ADMINISTRATIVE ASSISTANT (TEMP) VANCOUVER, BC, CANADA AUG 2018 - SEP 2018 • Organized and distributed mail, collected and prepared outgoing mail, ordered office supplies, covered reception areas for breaks, and other requested tasks. MILES EMPLOYMENT- VARIOUS ASSIGNMENTS VANCOUVER, BC, CANADA JUL 2018 • Duties included answering phones, copying, filing, arranging for couriers, and other assigned tasks. UNIVERSITY OF CALIFORNIA, RIVERSIDE - ADMINISTRATIVE ASSISTANT 3 RIVERSIDE, CA, USA SEP 2016 - NOV 2017 • Assisted the Compliance Officer and the Director of Graduate Medical Education with a wide range of administrative functions requiring discretion, tact, judgment, and initiative • Coordinated, scheduled, prepared agendas, took and maintained meeting minutes for various committees, task forces, and special meetings as required. • Created and maintained Access database to assist with processing, tracking, and reporting of all requests for medical records submitted to the Compliance Department • Assisted with the processing of invoices, purchase orders, and other event planning requirements as requested. • Monitored SOM employee Compliance training requirements through the Learning Management System (LMS), including assigning trainings, modifying modules, answering questions, notifying delinquent users, and resolving user issues. LA SIERRA UNIVERSITY - EXECUTIVE ASSISTANT RIVERSIDE, CA, USA OCT 2005 - SEP 2016 • Assist the Vice President of Financial Administration/Chief Financial Officer and the Associate Vice President of Financial Administration with a wide range of administrative and secretarial functions requiring tact, judgment and a highly developed sense of responsibility. • Maintain multiple calendars, including the Vice President of Financial Administration, Associate Vice President, and scheduling of the Board Room and other rooms as needed. • Coordinate, schedule, prepare agendas, take and maintain meeting minutes for multiple committees and other special meetings as required. • Maintain legal documents and files, i.e., contracts, deeds, donations, grants, audits. • Serve as a liaison regarding administrative issues with internal and external contacts including faculty, staff, administrators, government agencies, and vendors. • Schedule appointments, screen visitors and phone calls, route calls to others or resolve issues as needed. • Prepare correspondence, respond to complaints, and communicate with students, faculty, and administrators. • Screen, interview, and supervise Student Office Assistants. EDUCATION Vancouver School of Healing Arts Foundations of Yoga Therapy JAN 2019 Vancouver School of Healing Art Certified Yoga Teacher OCT 2018 La Sierra University Master of Arts in Brain, Affect and Education JUN 2012 – SEP 2014 La Sierra University Marketing, M. B. A. SEP 2006 – JUN 2011 University of California, Riverside Business Administration, B. S. SEP 1995 – JUN 1999 COMPUTER SKILLS MS Office Suite (Outlook, Word, Excel, Access, PowerPoint, and Publisher) Google Drive (Docs, Sheets, and Slides) Banner, ePay, and eBuy (accounting) BlueJeans (video communications) Diligent Board (board member collaborative software) Kronos Timekeeper (payroll) SAP (enterprise software) SharePoint and TYPO3 (content management system) sumtotal Systems (learning management software) WebEx (video communications)
Data Entry & Admin
Microsoft Office
Procurement
Project Managment
Time Management
Virtual/Administrative Assistant
30 $
Dana Thomas
BASIC
United States, Chattanooga
Virtual Office Manager Dana Thomas, Data Entry & Admin
Highly motivated, results-oriented professional with a solid track record of consistently exceeding company goals & objectives. Energetic people person with extensive customer service, staffing, management, & sales background. I am currently pursuing a career with a respected leader; offering the opportunity to perform a variety of tasks at a fast & efficient pace. WORK EXPERIENCE Surge Staffing- Chattanooga, TN 2019-2020 Staffing Specialist/Branch Manager • Promoted to Branch Manager in December 2019, 8 months after hire. • Managed employees in the branch and continued sales and staffing. • Obtained detailed assignment information from customers and utilize it to provide effective customer service • Interviewed and assess applicants using the Performance Selection System to evaluate their qualifications for assignments. • Administered training of temporary employees to upgrade their skills for assignments • Monitored temporary employee attendance and performance • Troubleshoot to resolve the problems or complaints of customers and temporaries • Conducted outside service calls • Made skill sourcing telephone sales calls to acquire new business • Payroll for all customers • Time clock software Volkswagen- Chattanooga, TN 2010-2018 Team Wear Account Manager (long-term contract) • Created and implemented all processes to make the store run smoothly • Opened and closed operations daily, ensuring that the security measures of the Volkswagen facility are followed • Followed policies and procedures for processing payments and ensuring accuracy • Performed shipment inventory • Ran and updated reports daily • Addressed customer complaints and resolve issues in a manner that are consistent with Volkswagen standards • Maintained the store with little to no supervision • Performed both management sales procedures while guaranteeing Volkswagen specific guidelines are followed Unifirst Corporation- Chattanooga, TN 2009-2010 Account Executive • Contributed to the sales growth of one of North America’s largest workwear and textile service companies • Provided managed uniform, protective clothing, and custom corporate image apparel programs to businesses in diverse industries • Covered a large East Tennessee territory including Downtown Chattanooga, Dayton, Dunlap, Whitwell, and Pikeville • Generated new business and increased the customer base through local marketing efforts, building referrals and calling on larger businesses Yellow Book USA – Chattanooga, TN 2007-2009 Media Consultant and Salesperson • Sold advertising in both print and online media • Created effective advertising programs to meet the needs of business owners • Established and maintained business contacts throughout Chattanooga, Cleveland, and Athens, Tennessee Beneficial Finance – Chattanooga, TN 2004-2007 Senior Account Executive • Contacted potential customers and developed their relationship with the firm • Evaluated applicant credit and payment histories to develop financing options that best suited their needs • Won Paradigm Award for superior sales, April 2005 InHealth Record Systems, Inc. – Atlanta, GA 2000-2003 Senior Sales Assistant • Sold medical products and billing services throughout the United States • Maintained client database of over 500 companies • Top Sales Assistant, 2001-2003 EDUCATION Georgia Southern University - Statesboro, GA 1995-1999 • Bachelor of Arts, Sales & Marketing SKILLS • Microsoft Office (Word, Excel, Outlook and PowerPoint) • Nearly 9-years in Industrial Store Management • 1 year in staffing, management, and human resources. • Works extremely well in high pressured situations • Project multi-tasking • Works well independently as well as with others
Data Entry & Admin
Email Handling
Virtual/Administrative Assistant
Customer Service
Time Management
General Office
25 $
Rachel Lauria
BASIC
United States, New York
Virtual Office Manager Rachel Lauria, Data Entry & Admin
Rachel Lauria OBJECTIVE: Experienced and driven Administrative Assistant and Office Manager looking to continue to work in a positive and growing environment. Extensive Background in New York Real Estate and office management. _______________________________________________________________________ EDUCATION West Hall High School, Oakwood Georgia, Spring 2008 High School Diploma GPA: 4.0 Graduated with Honors in spring 2008 New York Film Academy Conservatory Degree in Musical Theatre Related Course Work Public Speaking, Economics, Computer Applications and Typing _________________________________________________________________________ WORK EXPERIENCE Office Manager/Admin Assistant, Crosstown Apartments New York, Sept 2018-Feb 2020 > Worked in office and remotely as Admin Assistant > Coordinated Schedules & Appointments, answered Emails, organized files,, and directed phone calls > Organized and updated All rental listings in Nestio and Streeteasy > Managed all Listings Data entry, and assisted the agents. > Contacted Landlords and brought in new accounts Admin Assistant/Listings Manager, Branco Group Inc, New York, NY October 2013- Sept 2018 > Started out in office then moved to full time remote. > Coordinated schedules and Appointments, Answered Emails, organized files, and directed phone calls. > Managed all Listings Data entry on both Nestio and Streeteasy > Organized data and posted ads for new hires. > Assist the company owner and manage the office, and assist the agents. Administrative Assistant, Best Apartments Inc, New York, NY, April 2012- Oct 2013 > Coordinate front desk management and handle administrative duties > Assist the company owner and manage the office > Data Entry, direct phone calls, organize data and files, > Organize leases and riders for future renters, run credit checks > Answered phones, ordered supplies, assisted other agents, and kept office clean Walt Disney World Entertainment Orlando FL August 2008- August 2012 > Performed as a dancer in numerous Disney shows and parades > Delivered Customer service to all clients of Disney World in the Parks _________________________ SPECIAL SKILLS Typing: 60 words/min, Computer: Mac OS, Proficient with Microsoft Word, Microsoft PowerPoint, and Microsoft Excel. As well as Data input
Data Entry & Admin
General Office
Customer Service
Microsoft Office
Data Entry
Virtual/Administrative Assistant
20 $
Jennifer Lima
BASIC
United States, New York
Administrator Jennifer Lima, Data Entry & Admin
Work Better New York, NY 12/2018 - Community Associate (Multiple Locations) Create a vibrant, community-oriented and highly professional environment that enables Member’s growth Possess an effective team player mentality Receive, prioritize, and schedule resolution of maintenance requests for 68 offices Answer calls and manage meeting rooms calendars Prepare monthly billing reports-overseeing monthly invoicing and insure all invoices are accurate Onboarding and Offboarding clients in partnership with the Operations team Place monthly orders to maintain inventory of Center supplies Building events for the Members of Grand Central West Center-communication, organization, set-up and hosting Assist Operations Team with creating and maintaining the latest procedures for centers to adhere by What If ?!, Brooklyn, NY 08/2018 – 11/2018 Office Administrative Assistant (Contract) First person to interact with clients, candidates, and business partners as they entered What If?!-ensuring an amazing experience onsite Developed an organized system to ensure the company was consistently stocked with supplies (office, kitchen, and conference rooms) Managed set up for company, client and industry events in What If?! space Supervised facilities partnerships (cleaners, movers, and contractors) Member of Move Team that was responsible for every detail and to ensure the move was as seamless as possible Party City, New York, NY 10/2017 - 08/2018 Party Planner Common projects and tasks include welcoming and attending to guests, installation of décor and activation units, light technical support and general assistant with the details of different occasions Onsite coordinator that delivers the highest quality event production for clients Created a spending plan that is detailed to every customer’s individual financial need Gained new clients weekly and maintain a customer satisfaction rating of 90% New York Sports Club, New York, NY 07/2015 – 10/2017 Front Desk Associate Greeted potential members and provide necessary paperwork for completion of membership Scheduled member services such as classes, babysitting, massage, and court sports Facilitated payment of member services in accordance with company procedures Maintained an atmosphere which makes members feel welcome Assisted in fit desk, retail, juice bar, childcare, etc. desks/areas as needed SKILLS Hard Skills - Social Media Platforms: Twitter, Instagram, Facebook, LinkedIn, Hubspot, Stripo, Google Spreadsheets, Powerpoint, Microsoft Word, Excel, Slack Soft Skills - Emotional Intelligence, Friendless, Problem-Solver, Teamwork, Time Management, Hard Worker EDUCATION State University of New York at New Paltz, New Paltz, NY Bachelors of Arts in Communications, Cum Laude 05/2017 Minor(s): Women’s, Gender, and Sexuality & Sociology Lambda Pi Eta National Communication Honors Society
Data Entry & Admin
General Office
Data Entry
Virtual/Administrative Assistant
Customer Service
Time Management
20 $
Marcus BoisAubin
BASIC
United States, West New York
Administrative Support Marcus Boisaubin Marcus Boisaubin Marcus Boisaubin, Data Entry & Admin
SKILLS Ability to work under pressure Adaptability Conflict Resolution Teamwork, Email Writing MS Office Adobe Acrobat Meeting and Event Coordination Cost Management Event Planning Travel Coordination Inventory Management Customer Service Supervisory Experience Data Confidentiality Phone etiquette EXPERIENCE SoulMarcos Productions, LLC. / West New York, NJ DJ DECEMBER 2017-PRESENT Communicating with the organizer about event logistics, equipment compatibility, and musical genres to be played. Communicating with performers about what tracks are to be performed. Setting up and breaking down DJ equipment. Playing an array of genres of music for an audience. Tapuz, Inc. - Staffing Services/ New York, NY Part-Time Greeter/ Server/ Kitchen Assistant MAY 2018- PRESENT Greeting and directing guests in a friendly manner Serving guests food in a timely, friendly, and professional fashion Assisting the chef with meal prep Communicating with the kitchen staff about the menu items Informing guests of menu items Assisting with event set up and break down Datacubed Health/ Brooklyn, New York Office Manager/Executive Assistant SEPTEMBER 2018 - NOVEMBER 2019 Coordinated internal and external events- reserved rooms, coordinated catering, IT, and provided room set up. Performed reception duties: answered phones and escorted guests. Union Theological Seminary /New York, New York Executive Assistant to the Executive Vice President JUNE 2016 - MARCH 2018 Coordinated internal and external meetings: sent calendar invitation with meeting information, printed and disseminated necessary documents. Coordinated Board on-site and off-site meetings and meals: sent calendar invitations, coordinated with the caterer, IT, and facilities, and outside vendors. Coordinated internal and external events- reserved rooms, coordinated catering, IT, and provided room set up. Coordinated domestic and international travel and lodging for Executive Vice President and other guests and administrators. Performed reception duties: answered phones and escorted guests to the Executive Vice President’s Office. University Hospitals-Case Medical Center/ Cleveland, Ohio Rehabilitative Services Patient Service Representative MAY 2015 - APRIL 2016 Performed reception duties-answered phones, greeted patients/visitors, assisted with the necessary paperwork. Administered patient registration including insurance verification; scheduled for both new and follow-up patient appointments; collected, posted, deposited, and reconciled co-pays. Telephone Operator MARCH 2014- MAY 2015 Responsible for answering and directing all internal and external calls to proper departments at Ahuja Medical Center, Bedford Medical Center, Case Medical Center, Conneaut Medical Center, and Geneva Medical Center; and paging Medical Staff for Medical Emergencies. InterContinential Hotels-Cleveland/ Cleveland, Ohio Instant Service Center Supervisor OCTOBER 2012- MARCH 2014 Assisted manager with optimizing HotSOS service tracking system, responsibilities include delegation of data entry tasks to staff, the creation of job codes, system maintenance, educated departmental leaders on HotSOS via classes utilizing PowerPoint. Generated reports identifying weekly trends of guest surveys and identifying guest sentiment via surveys and social media utilizing Excel, and publicized results throughout all three hotels. Certified “Ambassador Buddy” and Departmental Trainer. Executed supervisory duties: evaluated employee performance and development coordinated monthly meetings with the departmental manager, enforcing disciplinary policies, interviewed new candidates and assisted in the training. Instant Service Center Agent APRIL 2012-OCTOBER 2012 Provided quality interoffice and customer service- processed all guest orders, requests, engineering issues, and emergency dispatching utilizing HotSOS service tracking application; accurately entered guests’ room service orders via MICROS system; transferred guest phone calls to the proper department(s) or rooms. Assisted in the reformation of the daily “I Brief” which composed of daily weather forecasts, hotel events, and hotel occupancy rates. Provided quality interoffice and customer service- processed all guest orders, requests, engineering issues, and emergency dispatching utilizing HotSOS service tracking application; accurately entered guests room service orders via MICROS system; transferred guest phone calls to the proper department(s) or rooms. Alliance Office Solutions (Mortgage Information Services)/Warrensville Heights, OH Appraisal Coordinator FALL 2011 Contacted customers to schedule appointments for appraisers and submitted reports as needed. New York Pain Medicine/ New York, New York Office Manager DECEMBER 2010-MARCH 2011 Scheduled and booked patient appointments and directed phone calls to the Doctor. Imported and organized medical records into the company’s electronic medical records system. Verified patient in/out of network insurance policies. Informed patients about their appointment times and financial responsibilities. Youth Counselor/ Cambridge, MA City of Cambridge SUMMER 2008 – SUMMER 2010 Served as liaison between youth employers and supervisors. Educated participants on proper behavior at the workplace and instructed classes on "Youth Work Readiness."Interacted with youths on-site, ensuring that they grasped hands-on job experience. Communicated with parents about issues with teens and answered questions concerning program events. Performed administrative tasks including, but not limited to, documenting attendance, incident reports, payment statuses, et
Data Entry & Admin
Telephone Handling
Customer Service
Virtual/Administrative Assistant
General Office
42 $
Casey Bobinger
BASIC
United States, Menomonee Falls
Customer Service Casey Bobinger, Data Entry & Admin
Wisconsin Athletic Club Menomonee Falls, WI Customer Service Associate (January 2018 to Present) • Check members into the club • Clean the club • Work in Kids Clubhouse • Bartend at the Club Pub Friendships Unlimited Waukesha, WI Peer Specialist in Training (September 2017 to June 2018) • Open and Close the Center • Socialize with the clients • Keep track of the money in the snack shop Hebron House of Hospitality Support Staff (May 2016 to April 2018) Waukesha, WI • Ensure the safety of the guests by making sure the house is secure • Document the client’s activities during shift • Complete any house laundry • Clean and disinfect the house Eclero Staffing Agency New York, NY Receptionist (March 2015 to November 2016) • Answer incoming phone calls • Order supplies • Order and stock kitchen essentials • Print attachments sent from other employees David Hobbs Honda Glendale, WI Receptionist (June 2013 to July 2014) • Provide Quality Customer Service by answering calls within three rings • Create folders and stickers for the new cars on the lot • Create stickers for Pre-Owned cars on the lot AMF Bowlero Wauwatosa, WI Bartender (November 2005 to May 2012) • Provide Outstanding Customer Service by tending to patrons in a satisfactory time period. • Count product and record in an active log. Liberty Mutual Insurance Company Milwaukee, WI Senior Insurance Assistant (August 2001 to March 2005) • Provide Quality Customer Service by answering calls/questions from Claim Adjusters and outside vendors • Provide inside support for approximately 20 Field Investigators • Assigned all incoming investigations to appropriate Field Investigator or Outside Vendor per location • Build relationships with outside vendors across the country • Updated existing spreadsheets • Ordering of supplies for assigned Field Investigators • Responsible for keeping the office organized by regularly filing, re-filing and keeping office products in stock • Reported directly to Office Manager and worked closely with all company management • Provide on-site staffing assistance for program training sessions, meetings, or events as necessary Pitney Bowes Management Services Milwaukee, WI Customer Service Assistant (April 1999 to August 2001) • Worked a multi-line switchboard • Sent and received faxes • Opened and identified incoming mail and directed to appropriate location • Made copies of important documents for Claim Adjusters while using the utmost discretion Skills: • Excellent communication and written skills. • Able to work collaboratively or independently • Able to review letter and reports and put together in standardized templates • Ability to use scanner, fax, copy machine • Excellent ability to work with all levels of internal management and staff, vendors and customers • Life- long learner, self- motivated and able to adapt quickly Computer skills: Have some experience in MS Office Education: Waukesha County Technical College Pewaukee, WI Associates Degree: Human Services
Data Entry & Admin
General Office
Customer Service
Virtual/Administrative Assistant
Telephone Handling
16 $
Bethan Downes
BASIC
United States, Las Vegas
Virtual Assistant Bethan Downes, Data Entry & Admin
An adaptable, reliable person with strong communication skills and a hard-working ethic. I enjoy working in a team always striving to accommodate to people's needs, showing compassion and positivity. However, I also use my own initiative and work well on my own with any given task. I have gained administration, clerical and customer service skills through working in a variety of companies and through working as a Virtual Assistant. I have also accomplished an NVQ Level 2 apprenticeship in Business and Administration. These jobs and training have strengthened me in areas such as; research skills, data entry, personal development, customer support, organizational skills, creativity, time management, patience and social media skills. I have experience in using a wide range of programs and software such as - Microsoft Office, Google Apps, Canva (for graphic design purposes), Zendesk, Shopify, eBay, Filmora, SAP, Remedy Force, Mailbrain, Maximise, EMIS & Docman. As well as this, I am experienced in social media management, photography and video editing. Skills: Communication, computer skills, SMM & SEO, attention to detail, using own initiative, self-motivation, organizational skills, e-commerce, teamwork, interpersonal skills, problem solving, adaptability, virtual assistant skills Typing speed average: 60 WPM Authorized to work in the US for any employer Work Experience: Virtual Assistant Employer: ANT July 2017 to July 2020 Duties: On a part-time basis I assisted an artist & entrepreneur with business tasks such as - Shopify management, social media management, email handling, order processing, data entry, customer support through Zendesk and Facebook Messenger, updating website & eBay, online ads, video editing, photography & other admin tasks as needed. Administration/Office Assistant & Lab Assistant (temp) Employer: Cargill May 2015 to April 2016 Duties: Inputting data and processing information using programs such as SAP, Excel and Remedy Force, archiving, photocopying, paper and electronic filing, collating, and other general administration duties. Virtual Assistant Employer: BodyMe (health food) 2016 to January 2016 Duties: Online research and compiling information into spreadsheets, other admin tasks as required. Contact Centre Operator (temp) Employer: M and M Direct August 2014 to December 2014 Duties: Answering inbound calls and dealing with various enquiries, telesales duties, data entry, emailing, processing orders, using computer programs Mail brain and Maximise as required. Receptionist (temp) Employer: EMO July 2014 to August 2014 Duties: Answering telephones and directing calls as necessary, meeting and greeting clients and employees, entering data onto spreadsheets, booking for meetings, emailing, dealing with different enquiries, post duties. Receptionist (temp) Employer: Avon and Bristol Law Centre June 2014 to June 2014 Duties: Answering telephones, meeting and greeting clients, transferring calls, dealing with enquiries, emailing, post duties. Medical Receptionist and Secretary Employer: Moorfield House Surgery October 2012 to August 2013 Duties: Answering telephones, booking appointments, dealing with enquiries, working on front desk dealing with patients/clients, electronic and paper filing, cash handling, using EMIS and Doc man computer systems, data entry, emailing, scanning, photocopying, faxing documents, typing letters, dealing with post, and many other administration tasks. Sales Assistant (temp) Employer: Body Care November 2009 to February 2010 Duties: Operating tills, stocking shelves, cash handling, dealing with customers and different enquiries. Education: NVQ Level 2 in Business Administration Hoople Ltd September 2012 to September 2013 BTEC National Diploma in Music Hereford College of Arts September 2007 to July 2009 AS Level in Film Studies Hereford Sixth Form College September 2007 to July 2008 GCSE (high school diploma equivalent) The Bishop of Hereford Bluecoat School September 2002 to July 2007
Data Entry & Admin
Microsoft Office
Email Handling
Data Entry
Virtual/Administrative Assistant
Excel
15 $
Raffaella Zerillo
BASIC
United States, Orlando
Administrative Assistant Raffaella Zerillo, Data Entry & Admin
I have over 6 years of customer service experience in which I pride myself in. I’ve worked in many office settings doing admin work as well as accounting. Objective To succeed in a stimulating and challenging environment and secure a position that will enable me to use my strong communication & organizational skills, customer service background and my ability to work well with people. Education Liberty High School August 2012 – May 2016 High School Diploma Azure Tide Realty June 2020-Current Real Estate License Experience Frontier Airlines- Flight Attendant January 2020- Current ● Follows all Federal Aviation Regulations as required as well as all established Frontier Airlines policies and procedures ● Initializes and conducts emergency evacuation of cabin if necessary. ● Prepares and secures doors and announces departure/arrival information to passengers over the PA ● system ● Sells snacks and/or beverages (including alcohol), collects and stows all beverage and snack service ● items inflight and prior to landing, and informs passengers of all onboard products ● Provides emergency medical assistance (e.g., performing CPR and basic first aid) ● Be dependable and committed to completing work assignments per Frontier Airlines policies. ● Maintains professional appearance and compliance with uniform and appearance guidelines while in ● public view (e.g. during commute, pre-flight activities and flight operations) ● Participates and complies with all DOT, FAA, and Frontier Airlines’ regulations regarding drug and ● alcohol compliance of safety-sensitive transportation employees. Grabads Media Group- Accounting Specialist/Customer Care May 2017- January 2020 ● Work in accounts receivable and accounts payable. ● Work with Excel, Word, Quickbooks and other platforms. ● Communicate with our advertisers via email, Skype and through telephone calls to assure everything is correct with invoicing. ● Organize team outings every month for team building. ● Get on weekly calls with our affiliates and advertisers to make sure everything is running smoothly. ● Work on trying to collect payments from advertisers internally before making final demands and sending to collections. ● Pay all bills such as American Express statements, utility bills, and other software bills utilized within the company. ● Reconcile all bank accounts such as Wells Fargo, American Express and Paypal. ● Work on company taxes such as 1099’s and other documents. ● HR work such as new employee paperwork, setting up FSA, 401k, etc. Florida Medical Hearing Centers – Patient Care Coordinator, Lead & Trainer May 2016- May 2017 ● Make and set appointments for patients based on the services needed. ● Clean hearing aids for patient walk-ins. ● Care for patients who walk in for their appointments making them feel welcomed, safe and satisfied. ● Verify insurance by contacting the benefits department to ensure hearing aid benefits are covered under the patient’s plan. ● Work with CashPro Check Scanning, and Wells Fargo financing on a daily basis. ● Complete administrative work such as scanning, faxing, ordering, data entry into company database. ● Train new Patient Care Coordinators that are new to the company. ● Provide regional support and answer any questions to main offices assigned. Springline Corporation – Receptionist and Coordinator November 2014 - May 2016 ● Set up new customer appointments. ● Provided excellent customer service skills both written and verbally. ● Managed cash and credit card earnings on a daily basis. ● Worked with fellow co-workers on problem solving related to sales and customer support. ● Organized annual charities to raise money for different causes related to Springline Corporation. ● Performed daily duties and tasks to ensure proper safety procedures and cleanliness is maintained throughout the salon. Skills Languages: Fluent in English, Italian and Spanish Computer Skills: Computer-literate performer with extensive software proficiency (Microsoft Word, Excel, PowerPoint, intermediate QuickBooks knowledge and use, Final Cut Pro, Adobe, and other software used currently) Personal Skills: Strong understanding of the common goal, rapid learner, detail oriented, easy to talk to, punctual, strong organizational skills, multitasking and problem-solving skills, ability to effectively use critical thinking techniques all with a smile and positive attitude.
Data Entry & Admin
Bookkeeping
Customer Service
Data Entry
Microsoft Office
Virtual/Administrative Assistant
15 $
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