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Rahul Lohra
BASIC
India, Ranchi
Administrative Assistant Rahul Lohra, Writing & Content
SKILLS SET  Software: MS Office, Adobe Photoshop  Writing: Articles, Report Writing, Drafting, Documenting and Formatting Reports  Programming Language: C, C++, Java, SQL, Php, Java Script, HTML, Python (Intermediate), Unix Shell Programming (intermediate)  Theory Paper: Data Structure, Operating System, DBMS, Networking  Operating System: Windows 7/8/10, Unix OS (Ubuntu, Linux) WORK EXPERIENCE AMITY UNIVERSITY JHARKHAND – SR. TECHNICAL ASSISTANT 14TH NOV 2016 – CURRENT [5th year running]  The key responsibility is to train undergraduate and post graduate students in different programming Languages like C, C++, Java, SQL, Python, PHP, Visual Basic, Shell Programming.  Preparing lectures PPT for scheduled classes.  Member of AUJ Editorial Board: o Drafting content, Compilation of data, preparing statistics, data analysis. o Editing and formatting content for the quality report. o Designing layout for the Report.  Member of the Placement Committee: o Approaching Associated companies for placement drives o Assisting in conduction of placement events at campus o Preparing Placement Analysis & Stats. DATAPRO COMPUTERS PVT. LTD. - SOFTWARE TRAINER 7TH JAN 2014 – 7TH SEP 2016 [2 Years]  The key responsibility was to train the enrolled students in different programming languages (C, C++, JAVA, SQL, PHP, ASP .Net, HTML, JSP, C# etc.)  Providing Internship in Web Designing and JAVA to the enrolled student.  Contributing to government live projects like PMKVY, SJSRY, NULM, NSDC, etc. to train students in Fundamental of computer knowledge with MS-Office package, under different skill development programs runs by Indian Government.
Writing & Content
Content Strategy
Powerpoint
Report Writing
Technical Documentation
Word Processing
15 $
Mr. Rotimi Samuel
BASIC
Nigeria, Lagos
Executive Assistant / Personal Assistant Mr. Rotimi Samuel, Writing & Content
I would like to introduce myself as an organised and self-motivated assistant. As a high-energy and organized individual, I am confident in my ability to perform in the role of Personal Assistant \ Executive Assistant. After high school, I attended the Lagos State Polytechnic to get a diploma in business studies and thereafter studied business management at the University. I originally started out as an Assistant secretary, not long after I worked as a church administrator and then an executive assistant/Personal Assistant from 2015 till 2020 to a director at one of the largest fintech organisation in Nigeria. In my previous role as a Personal Assistant at Unified Payments I was directly assigned to an Executive. My responsibilities included note-taking, scheduling, booking hotels and flights, renting conference rooms, ordering catering for luncheons, sending executive correspondences, and taking phone calls, record keeping, I also did small projects and ran errands for my Executive. As a Personal Assistant / Executive Assistant, I strive to provide accurate work, good communication, and error-free service. I know how valuable a Personal Assistant can be to the success of an organisation. The most enjoyable part about being a Personal Assistant is the scheduling. While it can be mind-boggling at times, I have always found scheduling to be rather fun. Thank you for your time and consideration. I look forward to learning more about the aforementioned position.
Writing & Content
Business Writing
Copy Editing
Editing
Word Processing
30 $
Howard Wattenberg
BASIC
Technical Writer Howard Wattenberg, Writing & Content
SKILLS: Technical Writing, Training/Instructing, Desktop Publishing, Word Processing/Spreadsheet/ Database (Microsoft Office, Word Perfect Office), Drawing and Graphics Designing (Adobe Photoshop, Paintshop Pro, Microsoft Visio), Windows Authoring (Adobe Acrobat), Web Authoring (Microsoft Frontpage), Video Editing (Camtasia, Pinnacle Studio), ability to read electrical/electronic schematics, assembly diagrams; project planning and scheduling (Microsoft Project); documentation version control, change control and revisioning (Microsoft Sourcesafe); content management (Microsoft Sharepoint). Contract Technical Writer Wells Fargo Charlotte, N.C. July 2020 to Present • Migration of documents from Microsoft Word and Sharepoint into OpenText software, which manages content or unstructured data Senior Documentation Specialist NYC Health and Hospitals Corporation New York, NY July 2014 to December, 2019 • Initially was assigned to do a comprehensive manual on Epic, an enterprise electronic medical record (EMR) system being implemented and rolled out for all NYC Health and Hospital facilities (10 Hospitals and Satellites). The end result was a five volume manual comprised of a detailed Epic Infrastructure and Apps Overview, a Data Center and Support Team Overview, a Network Operations and Security Overview, Epic Operations Procedures, and an Ancillary Applications Overview. • Worked on documentation for Enterprise Information Technology Services (EITS) by creating and editing documentation for any one of many enterprise level teams including disaster recovery, business systems, change management, and configuration management. • Maintained Sharepoint sites for several EITS teams. • Prepared Visio Diagrams for any of the IT departments that needed documentation help. • Standardized and reformatted SOPs. Contract Technical Writer Kawasaki Rail Car Yonkers, NY January 2009 to June 2013 • Worked for Publications and Training creating and editing technical manuals for the Metro North Railroad M8 Project. The content of these manuals consisted of Theory of Operation, Operating Procedures, Maintenance Procedures, Parts Listing, Troubleshooting Procedures, and Repair/Replace Procedures. • Communicating with third party vendors for railroad car systems and integrating technical content for accuracy and completeness. Technical Writer 1800Flowers.com Carle Place, NY December 2007 to January 2009 • IT Dept. working directly for VP of Enterprise Architecture. Created IT and marketing documents for future Roadmap project, in addition to IT newsletter, current and future state architectural technical diagrams of 1800flowers and another eleven brands. In addition, created API programmers guides for developers. Contract Technical Writer Mizuho Bank - Jersey City, NJ October 2007 to December 2007 • Created User Guide for internal security software. Contract Technical Writer Merrill-Lynch - Jersey City, NJ June 2007 to September 2007 • Documents supporting the Global Support Model for ITIL compliance, including Operations Management, Event Management, and Change Management; editing of existing service level agreements (SLA's) and operational level agreements (OLA's); swim lane diagrams for roles and responsibilities. Contract Technical Writer Guardian Life - New York, NY, February 2007 to April 2007 • Creation of software development templates for Park Avenue Securities BARS (Books and Records) software; various meeting notes, including BARS definition of financial terms document for software developers. Technical Writer/Trainer Tadiran Telecommunications - Port Washington, NY July 2006 to January 2007 • Engineering and marketing documentation consisting of engineering notes, technical bulletins for digital and IP business telephone systems, technical trainer, and CBT production for proprietary software, Coral View Designer used for local and remote administration of digital and IP phone systems. Technical Writer Tactronics - Westhampton Beach, NY August 2005 to July 2006 • Creating and updating technical and marketing documentation for website and ATP's (Acceptance Test Procedures) and FATP's (First Article Test Procedures) for mil-spec computer hardware. Contract Technical Writer New York Mortgage Co - New York, NY April 2005 to August 2005 • Reference manual and help files for Loan Origination Software. Consultant Technical Writer Canon USA - Lake Success, NY October 2003 to April 2005 • Documentation for IT Help Desk includes Level One Help Desk Manual providing help desk support for agents; and web based FAQ for company intranet. Development Technical Writer American Home Mortgage - Melville, NY May 2002 to September 2003 • Documentation for Software Development Group including Requirements, Reports, Functional Specifications, and Test Plans for national mortgage origination company. Software under development is Fiserve Unifi Loan Origination with Progress Database in Windows 2000 environment. Seasonal Tax Examiner Internal Revenue Service - New York, NY February 2002 to May 2002 • Processing of Federal Tax Returns. Consulting Technical Writer Universal Music Group - New York, NY January 2001 to June 2001 • Documentation for end-users of sales reporting system on mainframe for world-class music publishing group. Documentation Lead/Trainer Kiodex Inc. - New York, NY July 2000 to January 2001 • Documentation for proprietary web-based trading/risk management software for the commodities/ derivatives market. Responsibilities include creation of software development documents UI definitions, Business Logic Descriptions, Product Requirements, Functional Specifications, etc., and implementation and administration of version tracking software Visual Sourcesafe for all project documents; taught training sessions on Visual Sourcesafe. Technical Writer Doubleclick Inc. - New York, NY January 1999 to June 2000 • Internal documentation for proprietary software/hardware Internet advertising solutions company. Creation of all phases of functional specifications, product requirement documents, installation manuals, software specification documents, quality assurance, network configuration and layout drawings for international data centers. Consulting Technical Writer Parker-Hannifin - Smithtown, NY April 1998 to January 1999 • Diverse technical writing responsibilities for aircraft and flight navigation, including hardware maintenance, and FAA flight scheduling software documentation. Technical Writer Robotic Vision Systems Inc. - Hauppauge, NY June 1997 to April 1998 • Creation and updating of hardware/software operation and maintenance manuals for laser scanning system of integrated circuits; development of changeover to on-line documentation for field service personnel HTML Technical Writer Citron Associates - Farmingdale, NY January 1997 to June 1997 • Writing updates for end-user business and accounting software manuals. Responsibilities include collaboration with developers on design criteria, procedure validation, and configuration management for the purpose of producing a current client-configurable end-user manual. Technical Writer New Paradigm Software - New York, NY June 1996 to December 1996 • Writing and production of technical documentation for multi-platform messaging software including front-end GUI manual, methods manual, white papers, training presentations, etc. Responsibilities included collaboration with developers, design criteria, and procedure validation. Initiated in-house documentation review protocol. Technical Writer Magna-Lab Inc. - New York, NY July 1993 to June 1996 • Writing and production of software and hardware technical manuals for magnetic resonance imaging systems. Specific manuals include user manuals for MRI applications, and maintenance documentation for the complete MRI system. Technical Writer Transportable Technology, Inc. - New York, NY June 1990 to July 1993 • Writing and producing maintenance manuals and training maintenance personnel on-site for commercial and military electronics manufacturers. Clients included Grumman Aerospace, Telephonics, Inc., and Union Switch and Signal. Technical Writer Miles-Samuelson Inc. - New York, NY December 1988 to June 1990 • Writing technical maintenance manuals for military electronics. Clients included Westinghouse, Sikorsky, and Plessey. Technical Writer Fonar Corporation - New York, NY March 1987 to December 1988 • Created maintenance manuals for magnetic resonance imaging system. Updated user guides. Technical Writer Data Communication Services - New York, NY August 1986 to February 1987 • Created and edited technical manuals for Sikorsky helicopter avionics and airframe. Technical Writer Taconic Data Trilon Educational – Plainview, New York April 1981 to January 1986 • Manuals and curriculum training for the following heavy and light rail transit signaling systems: Baltimore Metro, Miami Metrorail, Seoul Metro, Portland, and Pittsburgh. Manuals for various railroad car systems Communication, HVAC Kawasaki Education Digital Electronics Suburban Technical School - New York, NY City College of New York – Four Years Skills • DOCUMENTATION (10+ years) • TRAINING (10+ years) • WORD (10+ years) • MICROSOFT VISIO (10+ years)
Writing & Content
Technical Documentation
Content Writing
Technical Writing
PDF
Word Processing
40 $
Amanda Schmidt
BASIC
United States, Kenosha
Social Media Specialist, Customer Service Representative Amanda Schmidt, Writing & Content
I have excellent communication, punctuality, and organization skills. I am very thorough with my work, and provide outstanding results. I have a great amount of energy, and am passionate about everything I do. I spend much of my free time on social media, and am very familiar with the platforms. I also have great computer skills, and knowledge of a variety of software. In addition, I have an extensive amount of customer service skills, and make a wonderful customer service representative. I have a natural talent of relating to others. I'm very, empathetic and personable. I ensure every customer I work with is highly satisfied and confident. Early Childhood Teacher Extended Love Child Development Center January 2020 to Present -Work with children in a daycare setting -Provide meals -Basic cleaning (vacuum, mop, dishes, wiping down counters and tables, etc) - Engage in learning time with the children ----- Kids Club Counselor YMCA - Kenosha, WI November 2019 to February 2020 -interact with children in a daycare setting -set up arts and crafts -lead games, such as freeze dance -maintain a clean, and sanitized area ---- Behavior Technician Caravel Autism Health August 2019 to January 2020 Running therapy sessions with children with Autism ---- Personal Caregiver Journey Homes - Kenosha, WI April 2019 to October 2019 -assisting residents with mental disabilities with daily routines. -assisting with personal hygiene such as brushing brushing teeth, washing face, and shaving residents. -keeping up with daily chores, and cleaning the house. ---- AMRI Counseling - Kenosha, WI December 2018 to March 2019 -Working with families on life skills and development while they are working in psychotherapy. -Meet with client's therapist to ensure the best quality treatment is being provided. -Document each meeting with the client; what support was given, and future goals. Customer Service Representative Conduent April 2017 to December 2018 -Taking calls from customers to resolve technical problems with their is devices. -Assist customers in canceling unwanted subscriptions -Issue refunds -Guide customer through security process when their account is compromised; escalate calls when needed -Take detailed case notes of instructions given, conversation, and resolution on the call -Train new advisors -Answer any call related questions in the company chat -Assist supervisor with weekly coachings for advisors, and give tips and advice on how the advisor could improve their calls -set up Power Points for meetings with detailed descriptions in a specific topic advisors may struggle in to help them succeed ----- Outbound Fulfillment Associate Amazon July 2015 to October 2016 • Scan and pack customer merchandise • Trained new employees • Kept track of of orders, making sure each one was packed in a timely manner to meet production goals • Assisted management in placing employees in positions that would best complete business needs • Informed employees of their progress frequently throughout the shift ----- Cashier/Customer Service Walmart - Racine, WI November 2014 to July 2015 -Operate Point of Sales system -Scan and bag merchandise -Handle cash, process checks and electronic payments -Answer incoming phone calls, and transfer the to the appropriate department -Acted as a "back up customer service manager" and assisted in management activities such as responding to customer complaints, approving cashier's transactions, and adding and pulling money from registers --- Cashier/Sales Associate Goodwill - Round Lake, IL May 2014 to November 2014 -Operate Point of Sales system -Scan and bag customers merchandise -Process cash, check, and electronic payments -Stock shelves and racks with new donations -Decide on prices of new donations to be put out on the sales floor -Hold key to the case of items needing extra security and assisting customers when they would like to see or purchase an item -Provide excellent customer service, and appreciation to customers supporting the Goodwill mission ----- POS Associate, Department associate Kohl's - Round Lake, IL October 2013 to May 2014 -Operate Point of Sales system -Scan and bag customers merchandise -Handle cash, check, and electronic payments -Explain benefits of having a Kohl's card to customers -Processed credit applications -Put new merchandise on to the sales floor -Clean and organize fittings rooms -Participate in Associates in Action, attend and assist in charitable events
Writing & Content
Editing & Proofreading
Powerpoint
Reviews
Word Processing
16 $
Douglas Clark
BASIC
United States, Locust
Job Seeker Douglas Clark, Writing & Content
QUALIFICATIONS Highly organized and detail oriented Capable of following written instructions Able to learn new skills quickly Dedication and dependability Thesis Publication: Peters, S. E., Clark, D. L. (2006) Isometric contractile properties of sexually dimorphic forelimb muscles in the marine toad Bufo marinus Linnaeus 1758: functional analysis and implications for amplexus. Journal of Experimental Biology 209, 3448-3456 SKILLS Research Performed non-survival surgery on live animals (Bufo marinus) Applied electrical stimulation to live muscle tissue Analyzed, cataloged, and processed raw data Computer Created documents, spreadsheets, and presentations using the Microsoft Office suite Conducted and reviewed internet based research Able to communicate and transmit documents via E-mail Video editing and compositing 3D Modeling and animation Laboratory Equipment/Procedures Examined chemical samples using gas chromatography, UV-Vis, and IR spectroscopy Operated burettes, pipettes, microscopes, and analytical balances Followed protocols for microbial culturing, isolation, and staining EDUCATION Masters of Science in Biology, University of North Carolina at Charlotte, Charlotte, NC Bachelors of Science in Biology, Pfeiffer University, Meisenheimer, NC Associate of Arts, Stanly Community College, Albemarle, NC EXPERIENCE Dish Washer, Old School Mills Fresh House, Locust, NC Teaching Assistant, University of North Carolina at Charlotte, Charlotte, NC YouTube Content Creator
Writing & Content
Creative Writing
Word Processing
Research
Academic Writing and research
10 $
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