Hire Word freelancers in United States

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Howard Wattenberg
Technical Writer Howard Wattenberg, Writing & Content
SKILLS: Technical Writing, Training/Instructing, Desktop Publishing, Word Processing/Spreadsheet/ Database (Microsoft Office, Word Perfect Office), Drawing and Graphics Designing (Adobe Photoshop, Paintshop Pro, Microsoft Visio), Windows Authoring (Adobe Acrobat), Web Authoring (Microsoft Frontpage), Video Editing (Camtasia, Pinnacle Studio), ability to read electrical/electronic schematics, assembly diagrams; project planning and scheduling (Microsoft Project); documentation version control, change control and revisioning (Microsoft Sourcesafe); content management (Microsoft Sharepoint). Contract Technical Writer Wells Fargo Charlotte, N.C. July 2020 to Present • Migration of documents from Microsoft Word and Sharepoint into OpenText software, which manages content or unstructured data Senior Documentation Specialist NYC Health and Hospitals Corporation New York, NY July 2014 to December, 2019 • Initially was assigned to do a comprehensive manual on Epic, an enterprise electronic medical record (EMR) system being implemented and rolled out for all NYC Health and Hospital facilities (10 Hospitals and Satellites). The end result was a five volume manual comprised of a detailed Epic Infrastructure and Apps Overview, a Data Center and Support Team Overview, a Network Operations and Security Overview, Epic Operations Procedures, and an Ancillary Applications Overview. • Worked on documentation for Enterprise Information Technology Services (EITS) by creating and editing documentation for any one of many enterprise level teams including disaster recovery, business systems, change management, and configuration management. • Maintained Sharepoint sites for several EITS teams. • Prepared Visio Diagrams for any of the IT departments that needed documentation help. • Standardized and reformatted SOPs. Contract Technical Writer Kawasaki Rail Car Yonkers, NY January 2009 to June 2013 • Worked for Publications and Training creating and editing technical manuals for the Metro North Railroad M8 Project. The content of these manuals consisted of Theory of Operation, Operating Procedures, Maintenance Procedures, Parts Listing, Troubleshooting Procedures, and Repair/Replace Procedures. • Communicating with third party vendors for railroad car systems and integrating technical content for accuracy and completeness. Technical Writer 1800Flowers.com Carle Place, NY December 2007 to January 2009 • IT Dept. working directly for VP of Enterprise Architecture. Created IT and marketing documents for future Roadmap project, in addition to IT newsletter, current and future state architectural technical diagrams of 1800flowers and another eleven brands. In addition, created API programmers guides for developers. Contract Technical Writer Mizuho Bank - Jersey City, NJ October 2007 to December 2007 • Created User Guide for internal security software. Contract Technical Writer Merrill-Lynch - Jersey City, NJ June 2007 to September 2007 • Documents supporting the Global Support Model for ITIL compliance, including Operations Management, Event Management, and Change Management; editing of existing service level agreements (SLA's) and operational level agreements (OLA's); swim lane diagrams for roles and responsibilities. Contract Technical Writer Guardian Life - New York, NY, February 2007 to April 2007 • Creation of software development templates for Park Avenue Securities BARS (Books and Records) software; various meeting notes, including BARS definition of financial terms document for software developers. Technical Writer/Trainer Tadiran Telecommunications - Port Washington, NY July 2006 to January 2007 • Engineering and marketing documentation consisting of engineering notes, technical bulletins for digital and IP business telephone systems, technical trainer, and CBT production for proprietary software, Coral View Designer used for local and remote administration of digital and IP phone systems. Technical Writer Tactronics - Westhampton Beach, NY August 2005 to July 2006 • Creating and updating technical and marketing documentation for website and ATP's (Acceptance Test Procedures) and FATP's (First Article Test Procedures) for mil-spec computer hardware. Contract Technical Writer New York Mortgage Co - New York, NY April 2005 to August 2005 • Reference manual and help files for Loan Origination Software. Consultant Technical Writer Canon USA - Lake Success, NY October 2003 to April 2005 • Documentation for IT Help Desk includes Level One Help Desk Manual providing help desk support for agents; and web based FAQ for company intranet. Development Technical Writer American Home Mortgage - Melville, NY May 2002 to September 2003 • Documentation for Software Development Group including Requirements, Reports, Functional Specifications, and Test Plans for national mortgage origination company. Software under development is Fiserve Unifi Loan Origination with Progress Database in Windows 2000 environment. Seasonal Tax Examiner Internal Revenue Service - New York, NY February 2002 to May 2002 • Processing of Federal Tax Returns. Consulting Technical Writer Universal Music Group - New York, NY January 2001 to June 2001 • Documentation for end-users of sales reporting system on mainframe for world-class music publishing group. Documentation Lead/Trainer Kiodex Inc. - New York, NY July 2000 to January 2001 • Documentation for proprietary web-based trading/risk management software for the commodities/ derivatives market. Responsibilities include creation of software development documents UI definitions, Business Logic Descriptions, Product Requirements, Functional Specifications, etc., and implementation and administration of version tracking software Visual Sourcesafe for all project documents; taught training sessions on Visual Sourcesafe. Technical Writer Doubleclick Inc. - New York, NY January 1999 to June 2000 • Internal documentation for proprietary software/hardware Internet advertising solutions company. Creation of all phases of functional specifications, product requirement documents, installation manuals, software specification documents, quality assurance, network configuration and layout drawings for international data centers. Consulting Technical Writer Parker-Hannifin - Smithtown, NY April 1998 to January 1999 • Diverse technical writing responsibilities for aircraft and flight navigation, including hardware maintenance, and FAA flight scheduling software documentation. Technical Writer Robotic Vision Systems Inc. - Hauppauge, NY June 1997 to April 1998 • Creation and updating of hardware/software operation and maintenance manuals for laser scanning system of integrated circuits; development of changeover to on-line documentation for field service personnel HTML Technical Writer Citron Associates - Farmingdale, NY January 1997 to June 1997 • Writing updates for end-user business and accounting software manuals. Responsibilities include collaboration with developers on design criteria, procedure validation, and configuration management for the purpose of producing a current client-configurable end-user manual. Technical Writer New Paradigm Software - New York, NY June 1996 to December 1996 • Writing and production of technical documentation for multi-platform messaging software including front-end GUI manual, methods manual, white papers, training presentations, etc. Responsibilities included collaboration with developers, design criteria, and procedure validation. Initiated in-house documentation review protocol. Technical Writer Magna-Lab Inc. - New York, NY July 1993 to June 1996 • Writing and production of software and hardware technical manuals for magnetic resonance imaging systems. Specific manuals include user manuals for MRI applications, and maintenance documentation for the complete MRI system. Technical Writer Transportable Technology, Inc. - New York, NY June 1990 to July 1993 • Writing and producing maintenance manuals and training maintenance personnel on-site for commercial and military electronics manufacturers. Clients included Grumman Aerospace, Telephonics, Inc., and Union Switch and Signal. Technical Writer Miles-Samuelson Inc. - New York, NY December 1988 to June 1990 • Writing technical maintenance manuals for military electronics. Clients included Westinghouse, Sikorsky, and Plessey. Technical Writer Fonar Corporation - New York, NY March 1987 to December 1988 • Created maintenance manuals for magnetic resonance imaging system. Updated user guides. Technical Writer Data Communication Services - New York, NY August 1986 to February 1987 • Created and edited technical manuals for Sikorsky helicopter avionics and airframe. Technical Writer Taconic Data Trilon Educational – Plainview, New York April 1981 to January 1986 • Manuals and curriculum training for the following heavy and light rail transit signaling systems: Baltimore Metro, Miami Metrorail, Seoul Metro, Portland, and Pittsburgh. Manuals for various railroad car systems Communication, HVAC Kawasaki Education Digital Electronics Suburban Technical School - New York, NY City College of New York – Four Years Skills • DOCUMENTATION (10+ years) • TRAINING (10+ years) • WORD (10+ years) • MICROSOFT VISIO (10+ years)
Writing & Content
Technical Documentation
Content Writing
Technical Writing
Word Processing
40 $
Loretta Rose Harkins
United States, Pasadena
Google Ads + Facebook Ads Growth Marketer | PPC + Paid Social Loretta Rose Harkins, Sales & Marketing
Why should you hire me? 1. Results: I've spent over $1 Million on ads for my clients over my career. I have a deep understanding of the ad platforms, campaign strategy, driving results and how to grow companies using paid media. 2. Client Experience: I have a well-defined process for onboarding clients, implementing campaigns, and reporting on results. I place an emphasis on client experience which is often neglected in this industry. What are my services exactly? 1. Campaign setup and management on Google Ads, Facebook Ads, Amazon Ads, and LinkedIn Ads 2. Account audits for the above platforms 3. Landing page creation and optimization 4. Setup of attribution using Google Tag Manager 5. Analysis of Google Analytics and overall digital marketing efforts 6. Competitive and market analyses 7. Marketing and startup consulting What benefits do I offer that other marketers don't? 1. Live dashboards of the campaign that you can access 24/7 2. I make an effort to educate and empower my clients 3. I actively manage the accounts, rather than passive management which is common in the industry 4. No long term contracts What happens after you contact me? 1. We set a non-commital intro discussion about the project 2. I'm granted read access on any platforms involved to do a deep analysis and come up with a proposal for the project 3. We schedule another call to discuss my findings and proposal 4. After the call, you can read over the proposal and decide if you'd like to work with me 5. Upon accepting the proposal we get to work, using my well-developed onboarding process
Sales & Marketing
Facebook Marketing
PPC Marketing
Google Adwords
70 $
Minh Tran
United States, New York
Market Researcher Minh Tran, Sales & Marketing
I am a market researcher with additional experiences in graphic design and user experience research. I apply my background in behavioral neuroscience within my marketing work, ensuring that all my initiatives put the user first. I am an organized and productive self-starter that is passionate about combining consumer research with digital content marketing to drive brand awareness. EXPERIENCE Tri State Commercial Realty, Brooklyn, NY | November 2019 – March 2020 Contract Digital Marketing Associate • Initiated retargeted social media and email marketing campaigns, including creating landing pages for associated campaigns • Analyzed PPC campaign metrics and prepared reports, resulting in a 53% decrease in cost per click for Linkedin ads • Wrote copy and designed newsletters, presentations, and sales pitch decks • Generated design and video templates to allow marketing team to quickly produce content • Prepared for annual year-end convention by sourcing vendors and sponsors, creating marketing material, and managing itineraries UMass Medical School Muscular Dystrophy Clinic, Boston, MA | May 2019 – September 2019 Clinical Research Project Manager • Directly interface with principle investigators, physicians, sponsors, and research teams in support of clinical trials, ensuring that research projects are conducted within strict time frames and protocols set forth by sponsors • Compile/analyze data and assess workflow to deliver reports to sponsoring and regulatory agencies • Maintain calendars, screening and correspondence logs and prepare and maintain all files and charts • Worked directly with patients and their families, ensuring that patients had the education and resources needed to maintain fully informed consent of medical procedures UserTribe, Copenhagen, Denmark | July 2018 – September 2019 Customer Insight Specialist • Worked cross-functionally with design, content strategy, and external clients during the different states of the client development life-cycle • Recruited participants and moderate their participation in qualitative and quantitative User Research studies • Conducted remote usability studies of user engagement and interaction with websites and mobile applications, ensuring users follow Task Designs • Delivered reports that synthesize customer insights as an input into strategy, design, & marketing solutions • Served as the bridge between marketing, product development, and clients by communicating results effectively through presentations or reports Seven House Holdings, New York, NY | October 2016 – May 2018 Web and Graphic Designer • Met and work with clients and in-house team to define client needs and provide prospective project plans and their timelines • Designed digital media, landing pages, and websites for marketing efforts • Performed User Research tests such as Ethnographic Studies, A/B Testing, and Click Stream Analysis to optimize final designs and their usability • Recruited customers to complete surveys regarding their experiences with clients and analyze survey data to lead optimization of design initiatives • Set up social media and train clients on their usage + integration within websites and marketing • Design media ranging from logos, corporate communications, flyers, photography, and videos Western Queens Care Management, Queens, NY | March 2016 – October 2016 Intensive Care Coordinator • Worked with program directors to facilitate client-focused initiatives, including fundraisers, educational programs, and charity drives • Coordinated with clients and their service providers to promote client self-sufficiency and self-advocacy • Assisted clients with obtaining health insurance, health care, housing, transportation services, legal aid, employment, and all other wrap around services • Participated in rotational on call crisis telephone services Northeastern University, Boston, MA | June 2011 – September 2014 Data Analysis Research Assistant • Organized and completed qualitative and quantitative analysis on large data sets in order to optimize experiments, develop research initiatives, or to modify existing methods • Reported directly to Principal Investigator and worked closely with other researchers to collaborate on projects • Advised Principle Investigator on methods to optimize research based on data findings • Prepared summaries and presentations on data analysis in order to raise funding and for use within conferences and publications SKILLS Tools: Photoshop, Illustrator, InDesign, Premiere, Sketch, Microsoft Office, Tableau, Keynote, HubSpot, Mailchimp, Wordpress, Squarespace, Shopify, Facebook Business Manager, Google Adwords, Google Analytics, Instagram Business, Salesforce, Asana, Pipedrive Technical: HTML, CSS, Basic Javascript, Prototyping Certifications: HubSpot Inbound Marketing, Hubspot Content Marketing, Google Ads, Google Analytics
Sales & Marketing
Content Marketing
Conversion Rate Optimisation
Google Adwords
Market Research
Social Media Marketing
30 $
Megan Hill
United States, Orlando
Live Editor Megan Hill, Design, Media & Architecture
EXPERIENCE Golf Channel EVS Operator, Orlando, FL — Current Employee September 2017 – Present I am a current employee, but I started as an intern in September 2017 and received a job offer in January 2018. When I first started I operated the teleprompter for the On- Air talent and was trained in EVS. Now I am an EVS operator full time and work on Morning Drive, Golf Central and the European Tour. I am responsible for playing the video clips sent from the editors, doing pro production with the director, and editing video playlists, turning around audio clips quickly and creating highlights live with the producer for the shows. WUCF PBS Practicum/Intern, WUCF Studio — Student Intern April 2017 – August 2017 As an intern, my responsibilities included setting up the studio for the show Metro Center Outlook, as well as shooting B-roll and editing the show. My credits on the show include being director for four shows, audio, camera operator and floor director. Knightly News, UCF Studio — Directed 4 shows August 2016 – April 2017 Knightly News is a live news show that is broadcasted Fridays at 1:30pm. My positions included teleprompter, CG, assistant director and director. PBCTV Channel 20, WPB, FL — TV Shadow December 2016 Privileged to have shadowed a live meeting and assist with graphics inside the truck. Additionally, I was able to help edit interviews for shows completed at the station. Frigate’s Waterfront Bar & Grill, NPB, FL — Hostess June 2012 - July 2013 Responsible for customer service duties, including, seating guests, making reservations and taking phone orders. A Latte Fun, PBG, FL — Playground Attendant May 2011 - July 2012 Responsible for supervising and interacting with children, sanitizing and cleaning. SKILLS Advanced knowledge of EVS and Dreamcatcher machines, video replay Proficient in Adobe Premiere Pro, Microsoft Word, PowerPoint, Excel, Photoshop and Final Cut Pro. Volunteer -TV Liaison, The Golf Channel at the Honda Classic (2015, 2016, 2017) EDUCATION Bachelor of Science-University of Central Florida, Orlando, FL Major: Radio-TV Production Minor: Digital Media Dean’s List –Academic Excellence 2013-2017 INVOLEMENTS Society of Professional Journalist (2015 & 2016) National Broadcast Society (2016 & 2017) UCF Student Conduct Board (2015, 2016, 2017) Lambda Pi Eta Member Social Media Coordinator (2016 & 2017) Bright Futures (2013-2017) & Trinity Youth Scholarship (2013, 2014, 2015) Recipient
Design, Media & Architecture
Video Production
20 $
Michael Woods
United States, Glendale
Web Admin Support Michael Woods, Websites, IT & Software
SKILLS & CERTIFICATIONS Video Software: Adobe Premiere Pro | Camtasia | Qumu Wireframing: Balsamiq | LucidChart | Hotgloo | Canva CMS: Wix | SharePoint | WordPress Office: Google Docs | Excel | PowerPoint | Word | Outlook | Trello Google Certs: Analytics | Search (AdWords) Starbucks, Barista 7/2019 – Present • Create strategies with assistance of supervisors to reach daily drive-thru ticket average goal while meeting close deadline; suggest colleague position based on strenghts, multitask priorites during fast-paced periods • Deliver optimal communication to create a personal atmosphere allowing strong customer relationships • Develop customized training for new employees to meet high customer service levels outlined by corporate • Boost customer connection score up to 20% by implementing new customer-oriented approaches; identify common interests of diverse customer personas: split testing, analyze feedback, and adapt to new method Freelance, Digital Marketing Strategist 3/2019 – 7/2019 • Consulted with business owners to align with company’s mission, content management systems, market competitors, current keywords, and desired paid search goals • Analyzed website development tools and marketing strategies for enhancement; set up Google Ads account, tweaked WordPress landing pages with graphic design, and produced webpage content to improve on-page SEO for ranking • Optimized Google Ads PPC campaign to fully maximize ROI of $10K budget; configured CPC bidding strategy to automatic/manual, edited changes to copy with Excel, and utilized A/B testing • Monitored data results from Google Analytics and KPI metrics to assemble campaign reports; included webpage bounce-rate of users, pin-pointed disconnect in funnels, and ad copy yielding high traffic • Suggested new creative tactics to coincide with keyword research based off current trends discovered on credible blogs, YouTube channels, and Google updates Glendale Adventist Medical Center, Human Resource Associate – Contractor 9/2018 – 1/2019 • Completing on-going projects that autonomously and collaboratively with a diverse team • Completed nursing documentation to successfully gain clearance of Joint Commission audits required for each department; ensured employee competencies and time-sensitive certifications were included • Implemented new organization strategies for employee files leading to overhaul of 2,600 records • Partnered with employee onboarding to clear dilemmas throughout orientation processes Kaiser Permanente: PFS, Web Developer/Multi-Media – Contractor 4/2017 – 4/2018 Web Developer – Intern 7/2016 – 10/2016 • Implemented project management frameworks to identify scope and milestones with Vice President • Partnered with cross functional teams to tailor websites to their specific needs; included custom-built Atlassian templates for policies, job aids, and process workflows • Revitalized database websites utilizing graphic design aesthetics; made low/high-fidelity wireframes for 150 webpages, built an archive for documents, configured webpage permission tiers, and use basic HTML/CSS • Coordinated and managed multiple projects encompassing all employees; collaborated with department supervisors for photoshoots • Honed interpersonal skills to obtain results within a union-based labor and management working environment • Creation of promotional, instructional, and Vice President led videos: shooting, editing and exporting
Websites, IT & Software
Adobe Premiere Pro
Digital Marketing
30 $
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