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Simanta Choudhury
Digital marketing, Customer service specialist Simanta Choudhury, Websites, IT & Software
SHIMANTA CHOUDHURY Language-English Hindi Assamese Bengali CAREER OBJECTIVE To work in a creative and challenging atmosphere where I can grow to the best of my potential to utilize and improve upon my skills while being resourceful innovative and a team facilitator ACADEMIC QUALIFICATIONS- Graduation BCA in IT Infrastructure from Mahatma Gandhi University TECHNICAL SKILLS Platform known: • Windows 7, Windows 8. • Windows Server 2008, 2012. • Linux, Solaris. • MS office. • Hardware & networking. • CCNA, Cloud computing • wireless network administration KEY SKILLS • Punctual and well presented. • Able to work individually or in a team. • Open minded and non-judgmental. • Decision Making • Analytical and diagnostic skills -Digital marketing 101 certified by Simplilearn. -The foundation of digital marketing certified by Google. WORK EXPERIENCE- Sutherland Global Services Designation: Technical Consultant Duration 1 year Responsibility- Provided technical support to end-users and corporate user on prop Responsibility rietary software and applications including networking OS installation basic usage and appropriate service level to warranty. Performed troubleshooting techniques over the phone to identify and resolve the issues. Established patterns to reoccurring issues and provides input to development teams. LAST ORGANISATION Accenture Solution Pvt Ltd Designation: Digital ads operation Associate Duration- 2 years Responsibility- • Traffic ads such as campaign launch creative rotation media plan creating strategy DCM double click. • After successfully traffic the whole task perform again self QA to maintain high accuracy and forward the task to SME level • Proficient with Microsoft office excel & macros/pivot tables • Advance proficiency with word processing and business software Microsoft excel & suit. • communicate through slack within the team and client side • Used Jira as main tool to send and receive task data (excel sheet). • Closely working with Campaign Management & account manager team • Communicate regularly and effectively with other departments within the company and with client to ensure business is maximized and issues are resolved effectively. • Responsible for traffic all the task on time which present on queue so that task successful deliverable on time.
Websites, IT & Software
Digital Marketing
Windows Desktop
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