About the job

We are looking for an HR Manager to oversee all aspects of human resources practices and processes. To us, an HR Manager is the go-to person for all employee-related issues. This means that your HR Manager duties will involve managing activities such as job design, recruitment, employee relations, performance management, training & development and talent management. The job of HR Manager is important to business success. People are our most important asset and you’ll be the one to ensure we h...Read more

About seller

Pascal
BASIC
Pascal E.M.R. Schoutsen
Joined Oct 2020
Last seen
6 months ago
SYKES is a global business process outsourcing (BPO) leader in providing comprehensive inbound customer engagement services to Global 2000 companies, primarily in the communications, financial services, healthcare, technology, transportation and retail industries. SYKES’ differentiated end-to-end service platform effectively engages consumers at every touch point in their customer lifecycle, starting from digital marketing and acquisition to customer support, technical support, up-sell/cross-sell and retention. Headquartered in Tampa, Florida, with customer contact engagement centers throughout the world, SYKES provides its services through multiple communication channels encompassing phone, e-mail, web, chat, social media and digital self-service. We are a company of many perspectives unified by one goal: To help people, one caring interaction at a time. We believe everyone and every interaction matters. With an “others first” mentality, we serve with thought and heart, owning every moment, working to quickly, simply, and effectively make things better. We listen with our brain and speak from our heart, creating a spirit of trust with our clients and their customers.

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Team Manager for Sales
We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management. The Sales Team Manager is responsible for developing and implementing the strategic plan for a given sales team. This includes working closely with the team to develop a plan to achieve the goals and objectives of the company, including leading, coaching, and mentoring team members. The Sales Team Manager is also responsible for managing relationships with major customers and key stakeholders, as well as maintaining knowledge of trends in the industry. Responsibilities: 1. Create and lead a strategic plan for the sales team 2. Develop an annual business plan to meet or exceed sales quota 3. Develop an annual budget that meets or exceeds budget goals 4. Work with suppliers to promote products or services in a manner best fitting customer needs 5. Work closely with customers to understand their needs and develop solutions to meet those needs 6. Coach, counsel, motivate, and train individuals on the team 7. Manage relationships with key accounts 8. Train reps in products or services 9. Conduct quarterly reviews of performance metrics against Requirements: Minimum of 5 years experience as Sales Team Manager.
Business, Accounting, Human Resources & Legal
Business Analysis
Training
Business Plans
Project Management
Freelance
$25
1 years ago
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