Data Entry Operator, Customer care executive Akanksha Agrawal, Data Entry & Admin

I have been a Sr Admin for over 10 years now, I am proficient in microsoft office, google suites, outlook, SAP, square business, and quickbooks. I have a very outgoing personality and get along well with everyone but I am also great at working on my own.

I have over eight years’ experience working in Administration amongst other duties. I have gained in-depth experience using initiative and organizational skills to get the job done. I have strong written and communication skills, customer service, ability to work independently and without need for on-site supervision and a high level of confidentiality. I am also prepared to solve complex problems and flexible in adapting to a changing work environment. I am committed to the highest standards of work performance.

I've worked as customer care specialist for various BPO companies. I've supported different countries and different line of business such as; finance, logistic, transportation (land and air) and telecommunications. I have intermediate knowledge using Zendesk. I can work on Microsoft Office and Google apps. I've been a Subject Matter Expert in 2 companies, supporting US financial account and UK transportation account. I was also a Delivery and Marketing Manager for 2 years. Other skills acquired through experience: Web Research, Data entry, Email Handling, Email/Chat Support, Social Media Marketing, Administrative Support, Zendesk, Google Apps, Outlook, CRM, Order Processing I'm easy to train and can also do self-training with provided materials. I can easily adapt to new kinds of work and changes that may occur. I am looking forward to grow with your business.

- Enthusiastic Customer Service Representative who specializes in building consumer relations. - Accountant with Account Management experience in cross functioning teams across a wide variety of sectors. - Record and produce accurate monthly/quarterly financial reports to support senior stakeholders and executives. - Guides administrative duties such as budgeting, keeping track of spreadsheets, profit loss account sheets, consolidating accounts. - Project management duties including the supervision of both outsourced and in house teams. - Track and record financial statements, ledgers, excellent attention to detail.