Data entry ,Web scraping, Facebook business page creator, Freelancer , Other Anselm Fernandes , Local Jobs & Service

WORK EXPERIENCE Teleperformance BPO - Time Warner - Customer and Technical Support October 21, 2014 - April 26, 2015 Convergys BPO - Dell Computers - Technical Support December 2015 - June 2016 Skyes Asia, Inc BPO - Centurylink - Customer Service Technician June 19, 2017 - May 2018 51talk! Online ESL Teacher February 3, 2017 - April 02, 2018 Tiktok - Transcriptionist - Part time (Project base) April 2019 – July 2019

June 2019 Guided students in their English ACT learning experience Explained English ACT concepts in a comprehensive manner Monitored and tested students for retaining information in study hall Bachelor of Arts in English with Minors in Creative Writing and Game Studies and Design

A form of psychological treatment that has been demonstrated to be effective for a range of problems including depression, anxiety disorders, alcohol and drug use problems, marital problems, eating disorders and severe mental illness. Numerous research studies suggest that CBT leads to significant improvement in functioning and quality of life. In many studies, CBT has been demonstrated to be as effective as, or more effective than, other forms of psychological therapy or psychiatric medications.

Establish communication, by making calls to prospective and current fairmoney customers. Establish effective communication by interviewing customers, verifying their information. Makes an average of a hundred (100) reached calls daily. Keep customers well informed by explaining procedures, providing necessary information and answering questions. Inform customers/prospects about fairmoney (products and/or service) activities. Accomplish sales, returns, and organizational objectives.