Social Media Marketer Mercedes Le, Sales & Marketing

City Sports Club​, Berkeley, CA Personal Training Sales Counselor and Personal Trainer May 2019 September 2019 - Current ● Develop and deliver specialized sales and training curriculum for staff and trainers ● Continuously exceeded personal sales targets (every month), maintain/build rapport with all members, update reports of members and staff ● Foster member engagement, introduce, sell personal training packages based on client needs ● Ensure proper execution of form and exercises for maximum output and safety in high-paced environment ● Strategic desk time: service calls, marketing, and appointment follow-ups ● Lead and develop marketing promotions for events and merchandise sales Braemar Country Club​, Tarzana, CA Tennis Pro Shop Receptionist June 2019-August 2019 ● Led marketing promotions for events and merchandise sales ● Desk lead for all tennis inquiries, lessons, and court reservations ● Performed business functions and back office reconciliation adhering to Club guidelines TGA Southern California,​ Northridge, CA September 2017-August 2019 TGA Tennis Coach and Scoutreach Instructor ● Led instructor for classes up to 24 children, 2 assistant coaches ● Created weekly lesson plans and evaluate progression of students ● Facilitated enrollment coordination for direct outreach inquiries from parents INTERNSHIP EXPERIENCE 3WINS​, Northridge, CA February 2018-August 2019 Champions for Life (CFL) Director Intern ● Developed expansion strategy to shift program beyond existing six sites ● Analyzed and provided feedback on program tracks including work on balance systems, muscular strength and endurance, and cardiovascular endurance for data collection ● Directed fitness instructor work with clients, with focus on senior population